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Standard User heathrow
(newbie) Fri 01-Jul-11 19:29:06
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Disappearing off the BT Wholesale checker.


[link to this post]
 
I'm on Colindale exchange which went RFS in the last month.

Up until earlier this week, my phone number was yielding a date for FTTC (complete with speed estimate) of 30 September; this had slipped from 30 June.


Now, no date is given!

Does this really mean I'm not going to get FTTC in the forseeable future?

I've tried two other Colindale numbers and they are not showing any FTTC availability either...
Standard User heathrow
(newbie) Fri 01-Jul-11 19:46:10
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Re: Disappearing off the BT Wholesale checker.


[re: heathrow] [link to this post]
 
Just to add to the confusion, if I do a postcode only check I get this:

Our test also indicates that your line currently supports a fibre technology with an estimated WBC FTTC Broadband where consumers have received downstream line speed between 30.1 to 32.7 Mbps and upstream line speed between 7 to 7.8 Mbps.

The actual stable line speed supportable will be determined during the first 10 days of use. This speed may change over time, to ensure line stability is maintained.


Thank you for your interest.


Please note that postcode and address check results are indicative only. Most accurate results can be obtained from a telephone number check.


So - I have FTTC - or I don't?
Standard User beercan
(learned) Fri 01-Jul-11 19:54:13
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Re: Disappearing off the BT Wholesale checker.


[re: heathrow] [link to this post]
 
The whole thing's a mess.
If I use my tel number I get no result (as on Sky so fair enough).
If I put in my house no and postcode, it's ADSL options only.
If I just put my postcode in, it says "our test also indicates that your line currently supports a fibre technology with an estimated wbc fttc broadband where consumers have received downstream line speed of 24.9 mbps and upstream line speed of 5.5 mbps"

It's all a bl**dy shambles.


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Standard User RobertoS
(sensei) Fri 01-Jul-11 20:20:22
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Re: Disappearing off the BT Wholesale checker.


[re: heathrow] [link to this post]
 
This often happens when it is imminent, but don't get your hopes up too much. Does the FTTC cabinet have the cooling running? You can hear it through the vents.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.

Edited by RobertoS (Fri 01-Jul-11 20:21:26)

Standard User heathrow
(newbie) Fri 01-Jul-11 20:29:48
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Re: Disappearing off the BT Wholesale checker.


[re: RobertoS] [link to this post]
 
I don't know where the cabinet is. Lots of cable cabs everywhere, not sure where BT's is.
Standard User RobertoS
(sensei) Fri 01-Jul-11 21:35:45
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Re: Disappearing off the BT Wholesale checker.


[re: heathrow] [link to this post]
 
Less than 400 metres.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
Anonymous
(Unregistered)Sat 02-Jul-11 00:09:53
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Re: Disappearing off the BT Wholesale checker.


[re: RobertoS] [link to this post]
 
Our cabinet is more than 400 metres away.
Anonymous
(Unregistered)Sat 02-Jul-11 04:15:59
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Re: Disappearing off the BT Wholesale checker.


[re: beercan] [link to this post]
 
Is it possible that, say, 95% of your postcode can get the fibre service, but the other 5% can't, because it isn't served by a fibre cabinet? It does sound like it from what you describe.

e.g. that's why the checker wants a telephone number to be sure which cabinet it's connected to.

Quite a few people on here have a document which shows the post code > cab relationships and could verify that.

To be fair, cable is not dissimilar - a given postcode can have the service but one street at that postcode cannot (planning permission, wayleave issues, etc meant that street was skipped) - so in both cases a specific address or phone number is needed to be sure.

And when you put your full address in, computer says no.

That said, the wholesale checker doesn't have a great reputation for being accurate or up to date.
Standard User RobertoS
(sensei) Sat 02-Jul-11 09:17:34
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Re: Disappearing off the BT Wholesale checker.


[re: Anonymous] [link to this post]
 
In reply to a post by Anonymous:
Our cabinet is more than 400 metres away.
What has that got to do with my guess as to the (copper) distance of heathrow's cabinet from him?

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
Standard User deleted
(deleted) Sat 02-Jul-11 19:09:15
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Re: Disappearing off the BT Wholesale checker.


[re: heathrow] [link to this post]
 
I'm also on the Colindale exchange.

https://www.dslchecker.bt.com/pls/adsl/adslchecker.w...

says my cabinet is planned to have WBC FTTC by 30th September 2011.

Fingers crossed, tho I'm expecting it to change again at the end of september.
Standard User deleted
(deleted) Sat 02-Jul-11 19:18:11
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Re: Disappearing off the BT Wholesale checker.


[re: heathrow] [link to this post]
 
I just noticed on

http://www.samknows.com/broadband/exchange/LWCOL

FTTC Status - Available in some areas.
Standard User Zadeks
(member) Sat 02-Jul-11 19:32:12
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Re: Disappearing off the BT Wholesale checker.


[re: deleted] [link to this post]
 
Don't rely on Sam Knows for FTTC info. wink
Standard User deleted
(deleted) Sun 03-Jul-11 00:09:08
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Re: Disappearing off the BT Wholesale checker.


[re: Anonymous] [link to this post]
 
What speed on the check did it say you could get? 500Kbps down and 100Kbps upload by any chance?
Standard User deleted
(deleted) Sun 03-Jul-11 18:25:58
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Re: Disappearing off the BT Wholesale checker.


[re: deleted] [link to this post]
 
My test says,

Your cabinet is planned to have WBC FTTC by 30th September 2011. Our test also indicates that your line currently supports a fibre technology with an estimated WBC FTTC Broadband where consumers have received downstream line speed of 32Mbps and upstream line speed of 7.5Mbps.
Standard User deleted
(deleted) Sun 03-Jul-11 18:28:16
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Re: Disappearing off the BT Wholesale checker.


[re: deleted] [link to this post]
 
I'm about 350m to 400m from cab.
Standard User heathrow
(newbie) Mon 04-Jul-11 00:33:11
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Re: Disappearing off the BT Wholesale checker.


[re: deleted] [link to this post]
 
I'm about 400 metres from Cabinet 3. However, BT's spreadsheet says that I'm served by cabinet 4 - which I have no idea where it is.

100% of postcode will be covered according to the spreadsheet. However, no evidence of new cabs or mods going in, so although Colindale might be RFS no evidence on the ground of work here...
Standard User deleted
(deleted) Mon 04-Jul-11 10:53:53
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Re: Disappearing off the BT Wholesale checker.


[re: RobertoS] [link to this post]
 
The cabinet I am likley to be connected to near my home does have cooling - I had a listen up against the grill vents on the way back from the pub!

The BT wholesale checker has a date of 30th Sept but it was 30th June until recently. The Openreach site still says June '11 (for the exchange) when that list was updated recently.

The fact that it has cooling..... is that a pretty good sign that the service may go live sooner rather than later??

Nicky
Standard User greenglide
(member) Mon 04-Jul-11 12:01:34
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Re: Disappearing off the BT Wholesale checker.


[re: heathrow] [link to this post]
 
Just had a play with the Broadband Checker and I have a similar situation.

The FTTC CAB has appeared about four weeks ago, much digging of trenches, Open Reach man was there this morning with a manhole up and playing in the "real" CAB.

There is only one CAB for the estate, planned (according to the spreadsheet) to give 100% coverage.

samknows says that the exchange is enabled which I believe is correct - RFS date was June.

If I put my telephone number in there is no mention of FTTC or any fibre services.

If I put my post code in I get "Our test also indicates that your line currently supports a fibre technology with an estimated WBC FTTC Broadband ".

Since the CAB is clearly not yet enabled and it covers the whole postcode area, the BroadBand checker is clearly severely broken when it comes to CAB v Post Code mapping!

Ex <n>ildram , been to SKY MAX - 15,225 Download

Now with BE Unlimited - 21,000 Download 1,200 Upload! Never happier!
Standard User RobertoS
(sensei) Mon 04-Jul-11 13:01:57
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Re: Disappearing off the BT Wholesale checker.


[re: deleted] [link to this post]
 
In reply to a post by Nicky:
The fact that it has cooling..... is that a pretty good sign that the service may go live sooner rather than later??
Usually. As long as there are no technical problems.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
Standard User RobertoS
(sensei) Mon 04-Jul-11 13:05:35
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Re: Disappearing off the BT Wholesale checker.


[re: greenglide] [link to this post]
 
In reply to a post by greenglide:
Since the CAB is clearly not yet enabled and it covers the whole postcode area, the BroadBand checker is clearly severely broken when it comes to CAB v Post Code mapping!
I doubt if it is broken re the mapping? What often, (always?), happens when work is actually being done is that it disappears from the BTW phone number checker. I expect it is something to do with how the job-booking-out system works.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
Standard User heathrow
(newbie) Thu 21-Jul-11 21:13:55
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Re: Disappearing off the BT Wholesale checker.


[re: heathrow] [link to this post]
 
A smaller 128 line FTTC cabinet has appeared now about 10 metres from cabinet 3. There's evidence of power having been connected (cabinet making humming noise consistent with fans running and there's a reinstatement in the carriageway consistent with a power line having been installed.)

Still nothing re FTTC on the broadband checker.

And I still don't know where cabinet 4 is...
Standard User heathrow
(newbie) Tue 16-Aug-11 15:20:11
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Re: Disappearing off the BT Wholesale checker.


[re: heathrow] [link to this post]
 
I found cabinet 4. That's power up and humming.

16 August. Still nothing on the dsl checker...
Standard User heathrow
(newbie) Fri 14-Oct-11 14:25:37
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Re: Disappearing off the BT Wholesale checker.


[re: heathrow] [link to this post]
 
And now late October and still nothing! BT DSL checker doesn't show me having FTTC while the postcode checker does!


The green cabinets are still there, though doing nowt

How do I find out what the problem is?
Standard User bgriffiths
(member) Fri 14-Oct-11 20:51:06
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Re: Disappearing off the BT Wholesale checker.


[re: heathrow] [link to this post]
 
In reply to a post by heathrow:
BT DSL checker doesn't show me having FTTC while the postcode checker does!

That's not unusual - ours has been like that for months, and there's not even any sign of work starting yet

BrianG

ISP: Goscomb Technologies
Standard User deleted
(deleted) Mon 17-Oct-11 12:47:03
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Re: Disappearing off the BT Wholesale checker.


[re: bgriffiths] [link to this post]
 
Same here, cabs still humming away but nothing for the telephone line but available by the postcode. Grrr.
Standard User heathrow
(newbie) Tue 29-Nov-11 13:28:30
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Re: Disappearing off the BT Wholesale checker.


[re: deleted] [link to this post]
 
Nearly December and still no access on the Broadband checker.

Dear Roy - is this a record?
Standard User heathrow
(newbie) Sat 03-Dec-11 14:49:08
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Re: Disappearing off the BT Wholesale checker.


[re: heathrow] [link to this post]
 
I now have the checker telling me I can get FTTC. Have ordered an upgrade from AAISP. I wonder if this changed on 1 December?
Administrator MrSaffron
(staff) Sat 03-Dec-11 14:52:33
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Re: Disappearing off the BT Wholesale checker.


[re: heathrow] [link to this post]
 
Openreach website changed a day or so ago, so probably has been a checker update also

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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