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Standard User Garyilka
(knowledge is power) Wed 07-Sep-11 14:50:27
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Re: Well Ive gone and done it too - Goodbye O2, welcome infi


[re: Anonymous] [link to this post]
 
Sure you dialled the correct sequence? If you dialled *#234# and it said the service is not available, then try turning it on by dialling *234#. If it still says that it isn't available then there is a problem which will need BT to sort at their end. As MHC says, Infinity shouldn't make any difference as such.
Anonymous
(Unregistered)Wed 07-Sep-11 15:09:09
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Re: Well Ive gone and done it too - Goodbye O2, welcome infi


[re: Garyilka] [link to this post]
 
Yea, tried that too Gary. Still says "sorry, the service requested is not available. thank you for calling, please hang up" The guy at the call centre assured me that everything is turned on at their end too. Im thinking I may disconnect the modem after the training period whilst they are looking for the fault until they fix it. I really dont want to upset the DLM.
Standard User RobertoS
(sensei) Wed 07-Sep-11 15:28:02
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Re: Well Ive gone and done it too - Goodbye O2, welcome infi


[re: Anonymous] [link to this post]
 
Who says there is a 10-day training period on FTTC?

I've seen a few posters talk about it as a fact, in the same way as you, but have never seen any official statement quoted. I would not count most ISP 1st-line support as "official" either.

The more that say it the more it becaomes a possible "FTTC myth", from pure repetition.

FTTC looks to me as though it just settles fairly quickly, if not immediately, but may degrade over time as crosstalk increases. The DLM is not the one we are used to on ADSLx.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.

Edited by RobertoS (Wed 07-Sep-11 15:29:06)


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Anonymous
(Unregistered)Wed 07-Sep-11 15:41:59
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Re: Well Ive gone and done it too - Goodbye O2, welcome infi


[re: RobertoS] [link to this post]
 
I'm not for sure about the DLM Robertos mate. I'm sure I read somewhere here that there was one. And also, looking at the 2 speedtest result I have put up above^, it looks like the line is speeding up since installed this morning - although I may be wrong.

Yea, I'm with you on that, first line technical support should always be taken with a pinch of salt, or a heap maybe.

TBH, on pulling open a few pages, there does seem to be a very very slight lag compared to my O2 legacy connection which I left. Also, youtube buffering seems to be slower although it may be a congestion issue. We use the internet quite a bit in our household and I really hope I havn;t made a bad move with this. Time will tell I suppose.
Anonymous
(Unregistered)Wed 07-Sep-11 17:55:40
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Re: Well Ive gone and done it too - Goodbye O2, welcome infi


[re: Anonymous] [link to this post]
 
SPEED TEST AS AT 17.54 - LOOKS LIKE ITS GONE DOWN QUITE A BIT

Test1 comprises of two tests

1. Best Effort Test: -provides background information.

Download Speed
31904 Kbps

0 Kbps 38717 Kbps
Max Achievable Speed

> Download speedachieved during the test was - 31904 Kbps
For your connection, the acceptable range of speedsis 12000-38717 Kbps .
Additional Information:
IP Profile for your line is -38717 Kbps

2. Upstream Test: -provides background information.

Upload Speed
8213 Kbps

0 Kbps 10000 Kbps
Max Achievable Speed

>Upload speed achieved during the test was - 8213 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 10000 Kbps
Standard User MHC
(legend) Wed 07-Sep-11 17:57:50
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Re: Well Ive gone and done it too - Goodbye O2, welcome infi


[re: Anonymous] [link to this post]
 
That is probably network loading ... kids are home from school!





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M H C


taurus excreta cerebrum vincit
Anonymous
(Unregistered)Wed 07-Sep-11 18:00:16
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Re: Well Ive gone and done it too - Goodbye O2, welcome infi


[re: MHC] [link to this post]
 
Think you're right MHC. Just hope it doesnt go down too much. I really should register on here, lol.
Standard User MHC
(legend) Wed 07-Sep-11 18:02:27
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Re: Well Ive gone and done it too - Goodbye O2, welcome infi


[re: Anonymous] [link to this post]
 
If you are getting that message it is a problem at the exchange. The database is saying you have it turned on but the switch is telling you that the locally held data is saying do not send CLI to the customer.

Try turning it off #234# then on *234# and repeat a few times before using *#234# to check





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


M H C


taurus excreta cerebrum vincit
Standard User MHC
(legend) Wed 07-Sep-11 18:03:28
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Re: Well Ive gone and done it too - Goodbye O2, welcome infi


[re: Anonymous] [link to this post]
 
Your sync is still 38717 ... it is just throughput that is dropping.





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


M H C


taurus excreta cerebrum vincit
Anonymous
(Unregistered)Wed 07-Sep-11 18:05:46
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Re: Well Ive gone and done it too - Goodbye O2, welcome infi


[re: MHC] [link to this post]
 
Cheers MHC. I'll give it a go and report back later
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