Off to a good start then!

OK; changeover is today.
Already BT have taken back my line.
Unfortunately the number they've assigned it is completely different to the one they've advised.
God knows who they've just disconnected (in the process of taking my line back from Sky)!
And; at present, any number I dial comes back with the message "the number you have dialled has not been recognised".
......Great!

BE Broadband is still working, so they obviously haven't physically disconnected my cable (in the exchange) yet.

Half expecting the engineer to turn up ready to install ADSL

Edited by adebov (Wed 07-Sep-11 07:07:24)

Whatever your surname is Ade, I reckon you are hiding the initials of John Ian Neil Xaxier Edward Donald. I don't think the thread about BT hating Shropshire applies just to there. Neither of your parents came from there did they?

It certainly seems I am, indeed, jinxed (so far as BT goes, anyway).

Watch this space for further updates later today (presumably posted via a Vodafone 3G dongle ).

Keep us posted Ade - I'm making the same jump from be* to FTTP Fibre in a few weeks time touch wood.

In reply to a post by keith_thfc:

I'm making the same jump from be* to FTTP Fibre in a few weeks time touch wood.

Well you're lucky to have full fibre available (as BT won't have to switch anything on the copper pair).
I'm convinced the main problem is BT can be particularly rubbish at providing or migrating copper lines (odd; considering that's their raison d'être).

Sorry - my bad - I meant FTTC so am in the same boat as you.

Don't worry about the number ... yet. That should be sorted later on - there is one task to take the line back, another to allocate the advised number, &c. You will only be able to dial once the correct number is connected.

In reply to a post by MHC:

Don't worry about the number ... yet. That should be sorted later on - there is one task to take the line back, another to allocate the advised number, &c. You will only be able to dial once the correct number is connected.

So BT's idea is to disconnect my Sky line in the early hours of the morning, deliberately allocate the wrong number, then leave me without a 'phone until they can be bothered to allocate the correct number?
Good job I have a mobile (just in case the house burns down or I need to call the Plice).

Why bother allocating a temporary (wrong) number? Why not just allocate the correct number in the first place?

What a stupid way of doing it!

Best of luck then

It's more likely that Sky have allocated the temporary number so they can release the real number to BT.

The routing for your number needs to change from pointing to Sky's network to BT's.
When BT make the change in their database, it should restore the number on BT's network.