Off to a good start then!

OK; changeover is today.
Already BT have taken back my line.
Unfortunately the number they've assigned it is completely different to the one they've advised.
God knows who they've just disconnected (in the process of taking my line back from Sky)!
And; at present, any number I dial comes back with the message "the number you have dialled has not been recognised".
......Great!

BE Broadband is still working, so they obviously haven't physically disconnected my cable (in the exchange) yet.

Half expecting the engineer to turn up ready to install ADSL

Edited by adebov (Wed 07-Sep-11 07:07:24)

Whatever your surname is Ade, I reckon you are hiding the initials of John Ian Neil Xaxier Edward Donald. I don't think the thread about BT hating Shropshire applies just to there. Neither of your parents came from there did they?

It certainly seems I am, indeed, jinxed (so far as BT goes, anyway).

Watch this space for further updates later today (presumably posted via a Vodafone 3G dongle ).

Keep us posted Ade - I'm making the same jump from be* to FTTP Fibre in a few weeks time touch wood.

In reply to a post by keith_thfc:

I'm making the same jump from be* to FTTP Fibre in a few weeks time touch wood.

Well you're lucky to have full fibre available (as BT won't have to switch anything on the copper pair).
I'm convinced the main problem is BT can be particularly rubbish at providing or migrating copper lines (odd; considering that's their raison d'être).

Sorry - my bad - I meant FTTC so am in the same boat as you.

Don't worry about the number ... yet. That should be sorted later on - there is one task to take the line back, another to allocate the advised number, &c. You will only be able to dial once the correct number is connected.

In reply to a post by MHC:

Don't worry about the number ... yet. That should be sorted later on - there is one task to take the line back, another to allocate the advised number, &c. You will only be able to dial once the correct number is connected.

So BT's idea is to disconnect my Sky line in the early hours of the morning, deliberately allocate the wrong number, then leave me without a 'phone until they can be bothered to allocate the correct number?
Good job I have a mobile (just in case the house burns down or I need to call the Plice).

Why bother allocating a temporary (wrong) number? Why not just allocate the correct number in the first place?

What a stupid way of doing it!

Best of luck then

It's more likely that Sky have allocated the temporary number so they can release the real number to BT.

The routing for your number needs to change from pointing to Sky's network to BT's.
When BT make the change in their database, it should restore the number on BT's network.

In reply to a post by panda:

It's more likely that Sky have allocated the temporary number so they can release the real number to BT.

I'm getting a new number (BT said they were unable to use the old one, but may be able to transfer it across after the event).
In any case; my line is already on the BT network (so it's not a Sky temporary number), as the 17070 BT line test facility works (that's how I knew the number - no other way to find out, as I can't use the phone for outgoing calls).
So the new (temporary) number is a BT assigned one (meaning they've already made changes to their database - so why not just use the correct number).

EDIT: Still posting via my BE connection (meaning we're half way through the time-slot and the engineer hasn't yet reached the cabinet, nor disconnected my physical line from the BE equipment in the exchange).

Edited by adebov (Wed 07-Sep-11 10:31:07)

My sky connection worked right up until the engineer arrived...

The engineer will call at your house first probably before going to the cabinet, mine called at the house, left the modem/JDSU and other tools and told me he'd be back in 15mins

Edited by BuckleZ (Wed 07-Sep-11 10:46:03)

Well we're on (unfortunately the engineer said he didn't know how to use his tester to read the line length back to the cabinet, so I've no real idea of the potential of the line).

Speed tests are giving wildly variable results (anything from 20Mbps up to 36Mbps).
Fortunately Usenet downloads (which normally give a better indication) are rattling along at a constant speed (which Newsbin says is 40.1Mbps - so somewhere closer to around 37Mbps, given it's always generous with the download speed meter).

BT speedtest not working yet (probably something to do with my line still having the wrong number attached to it).

The BT Speed tester is often late getting on the ball. I think it must access one of the more esoteric BT databases for its basic information, and that takes a while to update.

I find the tbb tester is fine. Always have done.

Edited by RobertoS (Wed 07-Sep-11 12:32:04)

You had me worried there for a moment, Keith

Don't really need the BT speedtester anyway (unless the download speed starts to drop off).
Pretty sure I'm connected at maximum speed (given the speed of the Usenet test download I'm doing), so MUCH higher than the 32Mbps given by the guesstimator.
The profile switch may be interesting though

The BT speedtester is very variable, especially with upload.... It's real value is that it shows a confirmation of your line profile (the max is 38717 down and 10000 up). I would bet that you are on the max and if you are, then there is no more that you can do (outside of the wiring in the house of course). Your real speeds will be the max attainable (as mine is ), in which case you should gain the maximum from the profile switch when it eventually happens.

It's now nearly three months since I switched from BE to Infinity and I have nothing but praise for it so far. In that time it hasn't dropped once, nor has the line profile changed.

edit - typo

Edited by Garyilka (Wed 07-Sep-11 12:44:35)

I've found newsgroups are best at maxing the connection and therefore allowing you to see exactly how well it is performing

that was because he was testing your line at the cab and he hooked up the wee box !!