Nah, as ever it's going to take more than one brief outage for that to happen.

I've got a question. I've got a replacement modem appointment for this week. However, I flashed the modem firmware a few weeks back to see all the stats. Would that matter at all?

Hi

did can someone put picture the new replacement modem from bt

what company ist this new modem ?

this only modem or have integrate router ?

did someone have more speed like before or speed going down

a got this letter today

and i dont have problem with my modem

It's just a modified version of the one you have, if yours is white.

Hi all,
Found this thread while engineer completed BT modem swap. I was told that they were replacing all modems as they had faulty components and were overheating. Being the cynic I am, I suspected conspiratorial bugging of decent people's houses etc.... (well, ya never know!) So far, no improvement / deterioration in broadband speed. Pretty much same as before. Will wait to hear if other family members report anything.
BTW- it took 2 mins to replace.

North London girl

It's not being done to improve speeds, it's being done for 'FVR' fault volume reduction. Save Openreach many thousands in engineering repair visits.

Only mentioned speeds because engineer said that some customers reported increase in broadband speed.
so far nothing has changed for us. My son did mention that our internet would disconnect during the night every now and again with the old modem.

In reply to a post by Anonymous:

Hi all,
......... Being the cynic I am, I suspected conspiratorial bugging of decent people's houses etc.... (well, ya never know!)

North London girl

I would do an electronic sweep of the premises just to make sure.

We've not been offered a new modem so they obviously dont care about us

In reply to a post by orly:

We've not been offered a new modem so they obviously dont care about us

EASBF Exchange and end of July install and not heard a dickie bird here either.