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Standard User schander
(newbie) Tue 08-Nov-11 08:49:42
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Sub exchange not listed


[link to this post]
 
Hi all,
I'm not sure this is the correct forum, but here goes.
I have been looking into getting fibre for a while now and I thought i was connected to the main Bedford exchange, most checkers list me as being connected to that (bt wholesale, samkows etc). However, after firing off yet another email to BT, I got a callback and was put through to the UK Infinity team.
The advisor said that I was attached to a different exchange Bedford East which serves only 1900 connections and that it was being upgraded the 22nd of this month with Infinity available from the 29th. This make sense as either side of the estate where I live can get Infinity. To me this would mean that there is an exchange just for my estate, which is weird. This document makes sense now, as it says Bedford town, rather than Bedford .

So my question is how do I find out about the exchange the advisor mentioned? Or was the advisor just fobbing me off....

Regards
Satpal

Edited by schander (Tue 08-Nov-11 08:51:47)

Administrator MrSaffron
(staff) Tue 08-Nov-11 08:57:34
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Re: Sub exchange not listed


[re: schander] [link to this post]
 
Bedford East must be a well hidden exchange then...

They might just mean the cabinets serving Bedford East are not being upgraded until 22nd, which makes more sense.
FTTC is less about the exchange, and more about the green street cabinets

Have you checked for Virgin Media cable coverage? Most of Bedford appears to have it as an option

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User schander
(newbie) Tue 08-Nov-11 09:19:30
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Re: Sub exchange not listed


[re: MrSaffron] [link to this post]
 
Thanks for the quick response.
Yes it makes sense about the cabinets. Just that having looked at houses just outside my estate all have Infinity, again that's probably just cabinets. I think the cabinet that serves me is about 20 yards outside my front door and is grey not green (I have seen Openreach vans outside it before).

On Virign, well this is and interesting story. The older half my estate (11+yrs) has Virgin, however when NTL, as it was back then (6-7+ years ago) when the newer half of the estate was being built they ran out of money and didn't lay the cabling so newer part doesn't have virgin frown

Thank again for the quick response.

Satpal


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Standard User ionic
(fountain of knowledge) Tue 08-Nov-11 09:59:40
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Re: Sub exchange not listed


[re: MrSaffron] [link to this post]
 
There's a fuzzy recollection in my head about there being a "sub exchange" feasability trial somewhere as an alternative to TPON. Maybe this is it?

A cursory google isn't showing much up though.
Standard User Ribble
(member) Tue 08-Nov-11 10:10:34
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Re: Sub exchange not listed


[re: ionic] [link to this post]
 
Bedford does have a fair amount of TPON. Likely that is what the grey cabinets are
Standard User schander
(newbie) Tue 08-Nov-11 10:24:11
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Re: Sub exchange not listed


[re: Ribble] [link to this post]
 
In reply to a post by Ribble:
Bedford does have a fair amount of TPON. Likely that is what the grey cabinets are

This make sense as way back when i first moved into the house almost 6 years ago. I was told adsl was not available, one of the reasons was that there was fibre between my house and the exchange. I eventually got adsl, but it took a while.

How can I find out more about TPON in Bedford?

Regards
Satpal
Administrator MrSaffron
(staff) Tue 08-Nov-11 10:58:21
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Re: Sub exchange not listed


[re: schander] [link to this post]
 
TPON did occur to me

Generally the BT Wholesale checker reflects TPON lines, though if you have ADSL now you are on a copper line already.

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User planetf1
(experienced) Tue 08-Nov-11 12:44:26
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Re: Sub exchange not listed


[re: schander] [link to this post]
 
Interesting. Could they have put in a new exchange (presumably a couple of concentrator units) instead of new copper back to exchange to get rid of tpon? Or maybe it was just for estate.

Either way sounds like good news.
Standard User Adsl24
(fountain of knowledge) Tue 08-Nov-11 13:48:24
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Re: Sub exchange not listed


[re: schander] [link to this post]
 
Care to PM me your postcode? I'll find out for sure.

James
ADSL24 Broadband
http://adsl24.co.uk
Standard User schander
(newbie) Tue 08-Nov-11 14:05:35
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Re: Sub exchange not listed


[re: Adsl24] [link to this post]
 
In reply to a post by Adsl24:
Care to PM me your postcode? I'll find out for sure.

PM'd & Thanks

Satpal
Standard User Adsl24
(fountain of knowledge) Tue 08-Nov-11 14:19:49
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Re: Sub exchange not listed


[re: schander] [link to this post]
 
Ok, I have information.

You (and 3 other postcodes close by) are connected to cabinet 49. However, this cabinet is indeed a TPON cabinet - this one to be precise? : http://g.co/maps/8hmpj

This is indicated to use by the fact that the data we have from BT states you are on {SMBF}{p49T} - the T being TPON.

So I'm not really sure how they will be providing FTTC to that cabinet if it serves only TPON stuff, as TPON is partly Fibre over copper overlay in its nature. Interesting one though!

You are definitely on the Bedford exchange, there is no "Bedford East" in the records. My records also show that BT are not planning to upgrade this (ot other TPON cabs on that exchange) and the uplift is 0%, meaning no improvement in service. There is also no phase number against your cabinet.

Not looking good, I hope what BT are saying is true!

James

James
ADSL24 Broadband
http://adsl24.co.uk
Standard User schander
(newbie) Tue 08-Nov-11 15:00:16
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Re: Sub exchange not listed


[re: Adsl24] [link to this post]
 
In reply to a post by Adsl24:
Ok, I have information.

You (and 3 other postcodes close by) are connected to cabinet 49. However, this cabinet is indeed a TPON cabinet - this one to be precise? : http://g.co/maps/8hmpj

This is indicated to use by the fact that the data we have from BT states you are on {SMBF}{p49T} - the T being TPON.

So I'm not really sure how they will be providing FTTC to that cabinet if it serves only TPON stuff, as TPON is partly Fibre over copper overlay in its nature. Interesting one though!

You are definitely on the Bedford exchange, there is no "Bedford East" in the records. My records also show that BT are not planning to upgrade this (ot other TPON cabs on that exchange) and the uplift is 0%, meaning no improvement in service. There is also no phase number against your cabinet.

Not looking good, I hope what BT are saying is true!

James

That is the cabinet that I was talking about. I too did manage to get a copy of the BT postcode map spreadsheet, however did not know about the T meaning TPON (not that I knew what TPON was). Also on my spreadsheet 13th April 2011 it shows an uplift of 45.63, I'm sure you have newer version.

Oh well lets hope the advisor wasn't misreading the data, she did get the street name correct, so she must have got the postcode right. If I understand you correct they would have to put in a new cabinet and lay new fibre to support infinity?

Whats worse is that it's a pretty affluent estate and there would be close to 100% sign up for the service (At least in the half that doesn't have Virgin).

Thanks again for getting the info and explaining it. If by some miracle I get Infinity Adsl24 will be top of my list of providers to choose from.

Regards
Satpal
Standard User Adsl24
(fountain of knowledge) Tue 08-Nov-11 16:43:15
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Re: Sub exchange not listed


[re: schander] [link to this post]
 
No problem. I'm trying to query with our account manager but they need the line number. Can you PM me your line number and I can try to get some answers?

Thanks

James
ADSL24 Broadband
http://adsl24.co.uk
Standard User CJ8
(regular) Wed 09-Nov-11 00:51:00
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Re: Sub exchange not listed


[re: schander] [link to this post]
 
Several places were only half-finished when ntl abandoned their network build.

Ironically one of the FTTC cabinets near me was delayed after they hit unused CATV ducting at the first location they dug. The CATV ducting, complete with street cabinets, was installed by ntl in the 90's but never went into service.
Standard User schander
(learned) Wed 09-Nov-11 08:11:44
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Re: Sub exchange not listed


[re: CJ8] [link to this post]
 
In reply to a post by CJ8:
Several places were only half-finished when ntl abandoned their network build.

I don't understand that, you'd think that Virgin are smart enough know about this and cable up the areas they originally missed, if they'd have done that they would/could have had a large percentage take up in my area. More than enough to cover there cost of cabling the area.

Satpal
Standard User kitcat
(learned) Wed 09-Nov-11 20:28:56
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Re: Sub exchange not listed


[re: schander] [link to this post]
 
Schander
You may be lucky in the longer term. If your estate was served by TPON you already have fibre from the exchange all the way to the grey cabinet.

If the developer ran the correct duct to the house you are therefore prime territory for FTTP as they can just blow the fibre to the houses without any additional work.

Each grey cab had a splitter for 24-32 premises, FTTP also uses a splitter for 32 premises. As they are unpowered they should fit in the boxes easily. It could be really easy to rollout FTTP to you and other ex-TPON sites.

I believe that some of the trial in Milton Keynes was also served by TPON historically.
Standard User CJ8
(regular) Thu 10-Nov-11 00:04:07
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Re: Sub exchange not listed


[re: schander] [link to this post]
 
Unfortunately the abandoned cable work round here is more than half a mile from the nearest cabled street and therefore unlikely ever to be used. ntl started digging half way down the road but ran out of money before they reached either end of it.
Standard User schander
(learned) Thu 10-Nov-11 07:39:17
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Re: Sub exchange not listed


[re: kitcat] [link to this post]
 
In reply to a post by kitcat:
Schander
You may be lucky in the longer term. If your estate was served by TPON you already have fibre from the exchange all the way to the grey cabinet.

If the developer ran the correct duct to the house you are therefore prime territory for FTTP as they can just blow the fibre to the houses without any additional work.

Each grey cab had a splitter for 24-32 premises, FTTP also uses a splitter for 32 premises. As they are unpowered they should fit in the boxes easily. It could be really easy to rollout FTTP to you and other ex-TPON sites.

I believe that some of the trial in Milton Keynes was also served by TPON historically.

It's interesting to hear this. Believe it or not, but the information that James from ADSL24 managed to get me was that, I'll be getting exactly this (well FTTP), the only drawback is that it's going to be Q3 2012!!! Which is slightly different to what the BT advisor told me, I'd be more inclined to believe James as his info came from Openreach.

I just have to say a BIG Thank You to James for really going out of his way to get more information for me, he had no reason to do it, apart from being a nice guy.

Thanks
Satpal
Standard User leejhamilton
(newbie) Thu 23-Feb-12 14:52:54
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Re: Sub exchange not listed


[re: schander] [link to this post]
 
Finally some info for the box round the corner from my house. smile Shander I feel your pain as i used to live in the other half of the estate and had the virgin 50Mb service. I have even tried to contact Virgin to back fill the rest of the estate, but no luck there as it is apparently too expensive. Its painful being stuck on a sub 2mb connection compared to that. I have considered starting a campaign to get BT or Virgin to uplift our area, but don't know how well it would be received.
Anonymous
(Unregistered)Thu 23-Feb-12 16:30:09
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Re: Sub exchange not listed


[re: schander] [link to this post]
 
Am I being stupid here but if you already have ADSL then there must be a copper overlay (unless in recent times they have found another way of delivering ADSL to TPON premises).

If there is a copper overlay then presumably there will be a "normal" (copper type) CAB and they could install FTTC to that.

Am I missing something?
Standard User philboucher
(newbie) Thu 23-Feb-12 18:37:54
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Re: Sub exchange not listed


[re: Anonymous] [link to this post]
 
Adsl24 Sorry to jump in here but I also live in Bedford area and cabinet in MK40 4FF has not been upgraded but all of area close by has. Any idea why that is and are there any plans to do Mk404FF.
Standard User Adsl24
(knowledge is power) Thu 23-Feb-12 19:09:17
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Re: Sub exchange not listed


[re: philboucher] [link to this post]
 
Hi

All the lines in your postcode area are not served by a cabinet, but connected directly to a line from the exchange, therefore FTTC is not available I'm afraid.

James
ADSL24 Broadband
http://adsl24.co.uk
Standard User leejhamilton
(newbie) Mon 27-Feb-12 14:49:49
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Re: Sub exchange not listed


[re: Anonymous] [link to this post]
 
Aye, do have ADSL, landlord told me he was stuck on a shotgunned ISDN connection for years as ADSL wasn't originally available in the estate. Tried contacting BT after noticing that FTTC was available for my postcode (via samknows), however they said no FTTx and no date as to when it will become available.
Standard User leejhamilton
(newbie) Mon 25-Jun-12 12:16:08
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Re: Sub exchange not listed


[re: leejhamilton] [link to this post]
 
Further to the saga that is poor internet, received a targeted letter (to the address) from BT saying that we may have slow internet speeds as low as 4Mb (I wish) and that BT Infinity will soon be available in my street. Phoned BT to try and order it, however according to them my address is not able to receive this service and no details of when It will be getting installed. Pretty pointless sending the letters out then. Not helping that the adsl service im receiving seems to be getting slower/syncing at slower and slower speeds. At one point had a 2.8Mb sync, now back to sub 2Mb syncs.
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