i'm afraid you got me there. where will I find that

Hi

Just had a thought, at last. Are you connecting wired or wireless to the Home Hub? If wireless, was that right from the start or just since the trouble?

What Operating System are you using on your PC ?

Steve

XP

Pc is wired connection, xbox, netbooks and wii are wireless. nothing has changed sinc ewe first got infinity

In the circumstances, it almost certainly won't make any difference, but neither will it do any harm - download TCPOptimizer and let it do its stuff on all connections. Just for safety, if it has an option to save current settings in case anything goes wrong, I always used to click that, but never had to go back.

it says MTU current value is 0
BUT it wont let me apply changes to optimal settings as I dont have administrator priviledges

In reply to a post by brv1973:

it says MTU current value is 0

That seems unlikely , but what you see is what you see. Odd though.

BUT it wont let me apply changes to optimal settings as I dont have administrator priviledges

Get them then.

Easiest is instead of just clicking on it, right-click it and I think it has an option "Run as administrator"?

Do you get the same slow speed regardless of which device you're using?
Can you disconnect all except for one and see if it's still slow?
Have BT got you to do a full reset on the hub? (have they replaced it?)
Have you turned everything off and back on again.... ?
Do you have any neighbours with infinity (or fast broadband)? Do they have issues?

check your network speed i had similar issue with my t lan and it reset to 5mb simple reboot etc fixed it but if you havent had any down time its worth a look