FTTC Installation charge

How much does BT charge to ISP's to migrate customers onto FTTC connection?

TIA

£50+vat for FTTC to FTTC migration (silly really as it is just a software routing change like with ADSL, no engineer work involved at all). The ADSL equivalent migration fee is only £11.

I would hazard a guess it's done in a way to make people thinking of moving from "BT Retail" or "Plusnet" think again as most other providers will have to pass this charge on.

James

Edited by Adsl24 (Mon 19-Mar-12 22:12:12)

In reply to a post by Adsl24:

(silly really as it is just a software routing change like with ADSL, no engineer work involved at all).

Unless you're moving from WBC FTTC to say TalkTalk FTTC ? Which I gather is a full cease and reprovide today?

TalkTalk and Sky FTTC still has the phone line unbundled, i.e. running off the providers own hardware in the exchange

In reply to a post by Adsl24:

£50+vat for FTTC to FTTC migration (silly really as it is just a software routing change like with ADSL, no engineer work involved at all). The ADSL equivalent migration fee is only £11.

I would hazard a guess it's done in a way to make people thinking of moving from "BT Retail" or "Plusnet" think again as most other providers will have to pass this charge on.

James

How much for a new fttc line installation?

Openreach price lists are public

The price list

It's all a bit confusing, but your argument doesn't hold James .

I was quoted £25 to move from IDNet FTTC to Infinity, and £50 to move to Plusnet. BT wouldn't budge on that, Plusnet waived it after a lot of discussion and consulation at their ranch. Even though, as you say, it appears they would be charged it.

The Openreach charge is £50 anyway, which with Vat would be £60 to the customer if charged at cost.

BT, for 99% of the time offer "Free Setup" in any case, so they usually waive these fees. They are charged the same from Openreach as we are (£50 for migrations, £80 for new activations (reducing to £60 as a special Openreach offer in May-July period) however because BT Retail and Plusnet are still part of the BT Group are they easily able to offset the charge that is levied from one arm of the group to another?

Either way we just charge at cost so FTTC migrations to us are £59.00 inc VAT, hopefully Openreach will reduce this to £11+vat soon in line with the ADSL migration price, as no extra work is involved with that.

It does sound like something "we, the public" ought to be raising through OfCom. Maybe I'll have a go later.

I think its been tried/raised many times however because they are "separate" companies now as OFCOM forced them to be, by offering Free setup and cheap pricing on their retail arm OFCOM just say this is their choice, its a commercial decision.

The point is how are they able to offer such low pricing when the wholesale price costs more than they are selling it for! Us small ISP's just can't compete even though we try our best.