I live in Rossington, Doncaster in South Yorkshire. My Exchange is Rossington (SLRSN) and I am connected to cab 4 or 6. The Open reach checker until very recently showed the end of March 2012 for Fibre to the cabinet availability. However this has changed and is now reporting June 2012
I was so pleased that our Exchange was being enabled for FTTC & FTTP that I have eagerly been monitoring the RFS dates. Locally I have seen the fibre being blown in, new cabs deployed and engineers with laptops etc working on the said cabs for some months now.
Yet inexplicably the Exchange has suddenly slipped 3 months on the RFS date. Isn't it strange that until last week all was well then suddenly its going to take an additional 3 months? So I am presuming that BT only update their RFS dates periodically? and therefore just how reliable a predictor are they?
Would it be fairer to state "You might be able to order Infinity after this date and we would like to be able to offer the service but this could change without notice and by several months."?
So, does the 3 months extra mean 3 months? Could it be longer maybe 3 months then another 3 months then another 3 months? or could it be that the delay is only a week or two but BT added a standard 3 month offset to the RFS date because that is how they play things?
I suppose what would make me happy (beyond obtaining Infinity service) would be more information. A coming soon or RFS date that turns out to be inaccurate is really a Fail.
It would be good to have a website where the process of installation is explained in broad detail (in terms of obtaining way leave, power issues, roadworks, duct clearing) along with average time scales for each step of the process.
Then tie this into the postcode / phone number supplied by the customer / potential customer. Maybe traffic lights as each step is complete
Deploying Cab (n)
Power for Cabinet (n)
Collapsed duct causing delay in connecting cab 2. Repairs scheduled for..
You get the idea. We could then appreciate the deployment process, identify delays where BT/OR are awaiting upon a third party so we can cut them some slack. RFS dates would change dynamically and we would all know where we stood.
Today all I can do is wait three months whilst posting here (or accosting a BT engineer) in the hope that some more detailed positive information is posted in this thread. I think it would be a big stepforward if all customers were offered this additional information.
I work in IT and at times do so from home.. At work we have a 100Mbit non contended fibre connection,a a 40Mbite d on a 5:1 contention )and a Zen 4Mbit ADSL connection.
I then find myself needing documents / content / ISO files which for me to edit involves maybe an hour or more both ways. Add in family members with iPads, Laptops, streaming TV and the sky box completing downloads all at the same time oh amd the invenitable iOS iCloud backups.
Leaves me with no bandwidth left. Sure we could schedule download time in the same way we do with the bathroom in the mornings but we shouldn't have to. We could have had our FTTC service!
I would appreciate feedback, comments, offers of cash, an informed interpreation of when my Exchange will realy go live and what the big holds up have been!
Lots of love and best wishes.