I have nowt to do with the industry never worked in it either. Just a passing interest as a consumer, if there is large number of OR persons, then for me this can be only a good thing, as normally I would have to wait for my ISP, to let me talk to one. If you feel the opinion is biased then take it as trade off, though for me its reality check.
I have lived in the metropolis that is Surrey and had the fastest speeds available at the time; now reside in rural sticks that is Powys with rural speeds that are not just reserved for rural exchanges. If we have to blame OR then add them to the list, Local Governments (WAG etc), Westminster Government, VM, Fujitsu , the fast fibre wireless etc Charlie’s that come and go and not least Ofcom. It all boils down to financial profit and that’s the majority view we/they all subscribe too.
Mortgage Advisor 2000-2008
Green Energy Advisor 2008-2010
Charity Health Care Provider Advisor 2010-
I'm alright Jack....