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Standard User chelsea81
(newbie) Tue 03-Apr-12 17:22:58
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strange speed test with sky fibre


[link to this post]
 
had sky fibre installed yesterday all went fine apart from bt guy having to go back to the cabinet three times has he coudnt get a dial tone on the phone,anyway im syncd at 39998 and 1999 speed test shows around 24 down with wireless and around 34 down wired.its not the speed that concerns me it the speed test graph thats worrying it has a lot of peaks and troughs in it ,almost like it shoots up to max speed then back down to almost zero then back up again ,speedtest.net website im using .ive got virgin media 10 meg cable aswell and on the graph this shows as a almost rock steady 9.5 meg connection with hardly any peaks.
before the sky fibre we had sky bb unlimted and the sppedtest graph was also very smooth when testing this connection.
am i right in saying they still use your old cable from the house back to the cabinet?if this is the case could there be a problem with myfibre back to the exchange?
Administrator MrSaffron
(staff) Tue 03-Apr-12 17:29:55
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Re: strange speed test with sky fibre


[re: chelsea81] [link to this post]
 
The fibre is shared with others, so would be affecting them all, not likely to be congestion on that bit of fibre as multiple GigE links are available.

What is your computers OS? Some may need the RWIN tweaking to avoid stalls.

A screenshot of the graph would be interesting, as sort of proves a point I keep making but seems to be ignored that speedtest.net favours peak speeds.

If there was a major problem with the copper to the cabinet, you'd be expected pings to show some pattern too, rather than a steady value.

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User chelsea81
(newbie) Tue 03-Apr-12 17:36:22
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Re: strange speed test with sky fibre


[re: MrSaffron] [link to this post]
 
hi im using windows 7, if try the test on my iphone i get about 6 meg but a smooth graph.ive tried some other test sites and the ones using a needle to indicate speed always seem to stall.


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Standard User chelsea81
(newbie) Tue 03-Apr-12 18:10:47
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Re: strange speed test with sky fibre


[re: chelsea81] [link to this post]
 
ive taken a screen shot how do i attatch?
Standard User MHC
(legend) Tue 03-Apr-12 18:35:28
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Re: strange speed test with sky fibre


[re: chelsea81] [link to this post]
 
The only image you can attach is one from the TBB speedtester. However, you can put a link to a speedtest.net result or link to a hosted image.





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


M H C


taurus excreta cerebrum vincit
Standard User chelsea81
(newbie) Thu 05-Apr-12 18:32:21
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Re: strange speed test with sky fibre


[re: MHC] [link to this post]
 
i cant put a link bacause the graph dissapears at the end of the test ,is it ok to send some screen shots to a moderator?
Standard User yarwell
(sensei) Thu 05-Apr-12 18:40:13
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Re: strange speed test with sky fibre


[re: chelsea81] [link to this post]
 
stick them on some file / photo sharing site and post the link

Phil

MaxDSL - goes as fast as it can and doesn't read the line checker first.

MaxDSL diagnostics
Standard User chelsea81
(newbie) Thu 05-Apr-12 19:19:48
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Re: strange speed test with sky fibre *DELETED*


[re: yarwell] [link to this post]
 
Post deleted by billford
Standard User chelsea81
(newbie) Thu 05-Apr-12 19:28:23
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Re: strange speed test with sky fibre


[re: chelsea81] [link to this post]
 
also just found this on a bt forum ,this sounds exactly what mine is doing

Ive had my Infinity installed over a week ago now and the speeds are great 35mb down / 8mb up, however i have noticed a problem with it.



From time to time the downloading of data seems to "stall" ive tried a few different websites and the "stalling" is sporadic, its most noticable on speedtest.net, the speed jumps up to 35mb and then stops downloading, the speed falls before kicking back in. The result still gives a good download speed but this "stalling" is playing havoc with online gaming. Ive tried a wired connection and wireless connection with the same results as well as some websites not loading on iphone via wireless.



Anyone else having similar issues?
Standard User panda
(committed) Thu 05-Apr-12 20:59:54
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Re: strange speed test with sky fibre


[re: chelsea81] [link to this post]
 
Do you have a virus checker?
Any difference with it disabled?


Eats shoots and leaves.
Moderator billford
(moderator) Thu 05-Apr-12 22:34:36
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Re: strange speed test with sky fibre *DELETED*


[re: chelsea81] [link to this post]
 
Sorry, not your fault, but one of the pop-up ads on that page went to a porn site.

Photobucket would seem to need to get their act together a bit more frown

~~~~~~~~~~~~
Bill

[email protected] __________________Planes and Boats and ... __________________BQM

Edited by billford (Thu 05-Apr-12 23:04:42)

The author of the above post is a thinkbroadband moderator but it does not constitute an official statement on behalf of thinkbroadband.
Standard User RobertoS
(sensei) Thu 05-Apr-12 22:52:53
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Re: strange speed test with sky fibre


[re: chelsea81] [link to this post]
 
In reply to a post by chelsea81:
also just found this on a bt forum ,this sounds exactly what mine is doing

Ive had my Infinity installed over a week ago now and the speeds are great 35mb down / 8mb up, however i have noticed a problem with it.

From time to time the downloading of data seems to "stall" ive tried a few different websites and the "stalling" is sporadic, its most noticable on speedtest.net, the speed jumps up to 35mb and then stops downloading, the speed falls before kicking back in. The result still gives a good download speed but this "stalling" is playing havoc with online gaming. Ive tried a wired connection and wireless connection with the same results as well as some websites not loading on iphone via wireless.

Anyone else having similar issues?
Sounds a bit like your kit can't cope with the speeds, or maybe just MTU/RWIN settings on it. What are you using?

____________________________________________________________________________
My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
Standard User chelsea81
(newbie) Fri 06-Apr-12 08:26:10
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Re: strange speed test with sky fibre


[re: RobertoS] [link to this post]
 
Sorry, not your fault, but one of the pop-up ads on that page went to a porn site.

Photobucket would seem to need to get their act together a bit more
omg really sorry i woudnt have used that site if i new that was going to happen,i saw few pop ups when i was using photo bucket but nothing that would lead to a site like that ;-(
Standard User RobertoS
(sensei) Fri 06-Apr-12 09:43:25
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Re: strange speed test with sky fibre


[re: chelsea81] [link to this post]
 
Just a tip, Chelsea smile.

On these forums there is a Reply button against each post, which makes two features work.

One is Threaded mode, where if a few different ideas arise in a thread each can be followed individually, and the other is that you can have email notifications sent to you when someone replies to your posts. Result, the person you reply to knows about it, and second - by clicking the wrong post they don't, but someone else might and wonder "what?".

Have a look at the Configuration panel at the bottom of My Home. Some very useful options in My Home, including Favourite forums/threads.

There is also a Quote button against each post. That is what you needed in this case smile. When you use the Quote button it is also possible to delete irrelevant bits as well, or split it up by inserting a few more bracketed qs and /qs so you can reply point by point.

____________________________________________________________________________
My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
Standard User chelsea81
(newbie) Sat 07-Apr-12 08:34:18
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Re: strange speed test with sky fibre


[re: RobertoS] [link to this post]
 
hi ive got a feeling it may be my pc giving these resutls and not the connection,web pages load really fast, films on sky anytime download faster then before and i spoke to my mum on skype on thursdat evening at 6-30 pm and she said it was much better quality than on my original sky unlimted BB,if the connection was stalling then surely it would show up straight away in skype?
do you need a high spec pc to make use of this extra speed?
my gaming pc is upstairs using my virgin media connection so im going to get a longer ethernet cable and connect that pc to the sky router and see what happens.
Standard User RobertoS
(sensei) Sat 07-Apr-12 18:15:26
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Re: strange speed test with sky fibre


[re: chelsea81] [link to this post]
 
Is your PC Windows, and what version of Windows. In particular, is it XP? That can need settings adjusting. Vista and Win 7 shouldn't.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
Standard User chelsea81
(newbie) Sun 08-Apr-12 08:42:18
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Re: strange speed test with sky fibre


[re: RobertoS] [link to this post]
 
windows 7
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