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So before the upgrade I was getting the full 40. Speed checker was estimating 33 down, 5 up even which I thought was strange as I was getting faster speeds than that anyway. Profile was 38.72. Line is a bit long so was probably expecting not that much of an increase. Speed upgrade today and my profile has actually dropped from 38.72 to 24.2! Download speed no higher than 23Mb, upload the same as it was before 8 up. What is going on here? Instead of an upgarde, it's more like a downgrade. Perfectly fine before the upgrade. Before anyone says anything about leaving the line to stabilise or whatever. It's not the speed, it's the PROFILE that has decreased. Max attainable rate is 48520 so I don't know why it's dropped down so dramatically.
So disappointed. I know it's due to the distance from the cab but it's so disappointing for me to see the majority of people here and other forums aswell as friends I know getting the full 76 or very close to it whereas I'm one of the few people who saw virtually no increase whatsoever. I'm connected to a cab 2 streets away when there is one right at the bottom of my road that I could have been connected to. Probably a longshot, but is there anyway to get cabs moved? Because I feel any more speed increases BT may decide to do in the future, my connection will be lagging way behind other fibre users and will see virtually no improvement. *sighs*
Edited by deleted (Tue 17-Apr-12 13:48:26)
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Cab moves, no you phone goes to the one it goes to. Short of you paying the £5,000 to put in the few metres of ducting and new joints in perhaps a 100 pair cable to shift your one phone line.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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So there is really nothing I can do then? While everybody on fibre will be enjoying and whizzing past with current speed upgrades and potential future upgrades, I'm going to be stuck on pretty much these speeds then? I just don't understand why my profile dropped though.
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Register (or login) on our website and you will not see this ad.
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Have you turned both your modem and router off and then reconnected?
My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre.
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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Yes. I've done it twice since this morning.
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Ping has shot up aswell. Was getting pings of 8ms to bbc, now 16. Various speed testers giving me pings of 30-40+ whereas before it was below 10-20.
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Hi - it's most likely a local noise (RFI) issue on your line that shows up now due to the change in profile.
You need to eliminate all the electrical kit you can and monitor the attainable speed for a substantial increase, then sort the profile issue later.
Increased ping times and speed much lower than attainable all point to substantial noise issue.
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Uzzy
How far are you from the cab that you are connected to ?
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I tried unplugging as many devices as I could and I only saw maybe a 200Kbps increase in attainable rate. So pretty much the same.
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Probably 600m or so but I imagine the actual cable length is longer though.
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Which ISP are you with?
There's a lot of Plusnet users seeing worse speeds on 80/20 than before they upgraded from 40/2 or 40/10.
jelv
Plusnet user since November 2001
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BT Infinity.
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We are also getting reports from customers who speeds since the move have halved (or worse), yet sync has gone up fine in most cases. A clear pattern is starting to appear.
We have flipped a customer back to 40/10 and speeds instantly went back to normal.
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well aint I glad I never jumped on the bandwagon  think I will keep my 40/10 thank you 
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Double the speed is far too tempting to pass up on!
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If this is only a BT Wholesale provider based issue, then may be down to BT Wholesale WBC, rather than the FTTC itself.
Maybe the handling of 80/20 capacity is on a smaller more private trial pipe, and needs to get scaled quickly, i.e. BT Wholesale slow response time to rapid rises in demand.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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well thats assuming you can double your speed! 
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We are also getting reports from customers who speeds since the move have halved (or worse), yet sync has gone up fine in most cases. A clear pattern is starting to appear.
We have flipped a customer back to 40/10 and speeds instantly went back to normal.
If a clear pattern is starting to appear I think you need to knock your heads together with Plusnet! Many Plusnet triallists (not me) are suffering from this.
Kevin
plusnet Extra 80/20 trial
Using OpenDNS
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Indeed I'm a PlusNet customer also on the 80/20 trial and my throughput has been getting increasingly worse over the past few weeks. Today it dropped to 10Mbps constant yet my IP profile is 77.43!
Edited by deleted (Tue 17-Apr-12 16:13:19)
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So anything guys? I appreciate the replies but they've mostly been questions which I've answered and no feedback from it.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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I know that because before the upgrade I was getting the full 40. 37 down, 8 up. Profile 38.72. Max attainable rate varies from 45000-48000.
However now it's 23 down, 7 up, profile 24.2 and has been since this morning when my line was supposedly upgraded (or downgraded)
Edited by deleted (Tue 17-Apr-12 18:24:17)
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I am 700 meters from cabinet on a BT line. My new ip profile is 52mbps down and 20 up. I am achieving 47mbps down and 14 Mbps up in speedtests.
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Well latest appears to be that some BT Wholesale based providers are seeing issues, so until they figure this out you won't probably get a definitive answer
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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This is the best I've managed since the upgrade, speedtest.net reports similar.
http://i.imgur.com/YmJHN.png
Before the upgrade I'd get about 37-38, so I've lost a few meg, which is odd!
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well thats assuming you can double your speed!
Mine did, I went from a sync of 39998/10000 to 79999/20000
BT -> Zen -> F2S -> Bulldog -> Be* -> BT Infinity
Say it with flowers, give her a Triffid
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So there is really nothing I can do then?
Hold out for 'fibre on demand' coming next year. In FTTC enabled areas you will be able to get fibre to the premises
http://www.thinkbroadband.com/news/5016-fttp-on-dema...
Freeserve Dial-Up --> BTopenworld --> <n>ildram -->Talk Talk LLU --> ZeN
DrayTek 2850 VN
 Edited by Ripley (Tue 17-Apr-12 20:04:51)
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