How to move from Be to BT Ininfinity

How do I move from be to bt infinity?

Do I need a MAC code?

Thanks.

In reply to a post by Spinstorm:

How do I move from be to bt infinity?

Do I need a MAC code?

Thanks.

Yes. Incidently based on what I've seen on the official forums - are you aware that there are other ISPs that offer an FTTC based service?

Anyway the board operators have created a general guide here:

http://www.thinkbroadband.com/guide/migration.html

But basically:

1.Ask Be for your MAC. Optionally issue a cancel request at this time.
2.Contact your new ISP and give them the MAC.

In theory that should be all you need to do. Just be aware that there is a slight risk to cancelling at step 1. If the move gets delayed your current service (Be) could be cancelled before the new service is ready and that would be bad. It's a small risk though. There's nothing to stop you cancelling after (2) instead but then you have to pay for some days of service from Be that you will never use.

Edited by Andrue (Wed 18-Apr-12 19:26:47)

Yes, and you have to send the modem back to BE, oh and they will charge you.

In reply to a post by BatBoy:

Yes, and you have to send the modem back to BE, oh and they will charge you.

So get proof of posting, so you can get the charge cancelled.

(Its possible they won't charge you, but most people do sadly get charged for the BE router).

Is there any advantage of using another ISP?

Surely BT are the first to bring out the 80Mbit service and my estimated speed is 73.5Mbits which is amazing!

In reply to a post by Spinstorm:

Is there any advantage of using another ISP?

12month instead of 18month contracts, fixed IP addresses, and better customer service is some options you could consider.

Surely BT are the first to bring out the 80Mbit service and my estimated speed is 73.5Mbits which is amazing!

All FTTC selling ISPs will use the same OpenReach equipment in the road; and its OpenReach that is giving you the speed estimate. All ISPs will give you the same capable speed - as they will all use the OpenReach modem.

Don't forget BT is actually a few different companies now. Split by government but all use "BT <something>" as the name.

Very few are offering the 80/20 rather than 40/10.

In reply to a post by Spinstorm:

Is there any advantage of using another ISP?

Surely BT are the first to bring out the 80Mbit service and my estimated speed is 73.5Mbits which is amazing!

Note that you will have to have your line rental and calls package from BT as well. There is one person I believe has reported managing to avoid that.

Also, if you sign up through Quidco or TopCashBack you stand to get a bit back. Especially if your phone isn't already with BT.

In reply to a post by RobertoS:

Very few are offering the 80/20 rather than 40/10.

It's starting to appear...

In reference to www.idnet.net/solutions/home/:

Fibre Broadband (upto 80Mbps FTTC) from £25.52 (£23.39 per month with annual payment discount)

Same price as the 40/10, which is nice

Indeed.