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Standard User Jabes
(member) Wed 25-Apr-12 17:00:41
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Re: New install - not to master socket?


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
What I said still applies, as the signal could come back from this spur, and head off to the master socket.

Without pictures to see clearly what is happening hard to say. If the wiring is as you suggest then VDSL2 will suffer, even if you have filters, as you have star wiring and bridge taps which VDSL2 hate


I have seen the wiring and it certainly doesn't loop back. I guess the real question is if I'm getting 40/10 from my connection do I need to worry?

If I have connection problems I'll unplug the house wiring at the master and see if they go away: if they do then I guess my recourse is to call my ISP and complain I guess..?


Best wishes
James

- Zen Fibre
Standard User systemx
(experienced) Wed 25-Apr-12 17:12:15
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Re: New install - not to master socket?


[re: Jabes] [link to this post]
 
In reply to a post by Jabes:
In reply to a post by MrSaffron:
What I said still applies, as the signal could come back from this spur, and head off to the master socket.

Without pictures to see clearly what is happening hard to say. If the wiring is as you suggest then VDSL2 will suffer, even if you have filters, as you have star wiring and bridge taps which VDSL2 hate


I have seen the wiring and it certainly doesn't loop back. I guess the real question is if I'm getting 40/10 from my connection do I need to worry?

If I have connection problems I'll unplug the house wiring at the master and see if they go away: if they do then I guess my recourse is to call my ISP and complain I guess..?


Best wishes
James



Yes if it's working you have little option but to leave it alone, however if you have problems in the future then you are going to have to get this lot sorted out.
Standard User Zarjaz
(knowledge is power) Wed 25-Apr-12 18:47:20
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Re: New install - not to master socket?


[re: Jabes] [link to this post]
 
Reading through this thread, I have serious concerns that your installation has been done poorly/wrong. Seeing lots of issues with this kind of thing at the moment.

Does are you able to see any line stats ?

The problem with it having been poorly installed, is that it might be 40/10 at the outset, but speeds may back off as DLM adjusts to this poor set up. You might also find that if you upgrade to the 80/20 service you might be losing out on prospective increased speed.

If you can post links to any photo's I could advise further, and if required, you should be asking the ISP to have an engineer back out to rectify the issue.


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Administrator MrSaffron
(staff) Wed 25-Apr-12 19:15:26
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Re: New install - not to master socket?


[re: Zarjaz] [link to this post]
 
If the poster finds uploading pictures a pain, they can always email me [email protected] and will host them.

Just include a link to this thread in the email.

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User Jabes
(member) Wed 25-Apr-12 21:31:07
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Re: New install - not to master socket?


[re: Zarjaz] [link to this post]
 
In reply to a post by Zarjaz:
Does are you able to see any line stats ?


No, I have an ECI modem

In reply to a post by Zarjaz:
The problem with it having been poorly installed, is that it might be 40/10 at the outset, but speeds may back off as DLM adjusts to this poor set up. You might also find that if you upgrade to the 80/20 service you might be losing out on prospective increased speed.

If you can post links to any photo's I could advise further, and if required, you should be asking the ISP to have an engineer back out to rectify the issue.


Ok, I'll take some photos... the connection did just drop a second ago and I had to reboot everything so maybe there is a problem after all!

- Zen Fibre
Standard User Jabes
(member) Thu 24-May-12 19:21:09
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Re: New install - not to master socket?


[re: systemx] [link to this post]
 
In reply to a post by systemx:
Yes if it's working you have little option but to leave it alone, however if you have problems in the future then you are going to have to get this lot sorted out.


Well, profile has now changed to 31Mb down and 20Mb up. Which is quite a reduction from the 40 (55) at install time. So I guess I need to ring up!

- Zen Fibre
Standard User Zarjaz
(knowledge is power) Thu 24-May-12 21:48:58
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Re: New install - not to master socket?


[re: Jabes] [link to this post]
 
Good example of what happens with a poor installation.

Anonymous
(Unregistered)Thu 24-May-12 23:42:45
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Re: New install - not to master socket?


[re: Jabes] [link to this post]
 
In reply to a post by Jabes:
The cable comes into the property. On the way to the master socket a junction box has been fitted, and the spur extension comes off that (where there the new faceplate is).

The spur socket is genuinely before the master socket, and not connected from the master.

From your description, the ideal 'fix' is to replace the above mentioned junction box with a NTE5 + Filtered Faceplate.

The incoming 'pair' should be connected (and terminated) to the A & B terminals on the rear of the (newly installed/relocated) NTE5 and nowhere else.

The dedicated xDSL extension (your spur) should be connected to the A & B terminals on the detachable filtered faceplate.

The rest of your voice extensions should be connected terminals 2, 3 & 5 on the detachable filtered faceplate.

CAVEAT: Not all filtered faceplates are created equally, so choose wisely: i.e. passive (just like the Openreach filters).

Good Luck!

2 pies for Lunch.
Standard User Jabes
(member) Wed 27-Jun-12 12:48:55
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Re: New install - not to master socket?


[re: Jabes] [link to this post]
 
In reply to a post by Jabes:
In reply to a post by systemx:
Yes if it's working you have little option but to leave it alone, however if you have problems in the future then you are going to have to get this lot sorted out.


Well, profile has now changed to 31Mb down and 20Mb up. Which is quite a reduction from the 40 (55) at install time. So I guess I need to ring up!


BT Openreach have now been out, very nice guy who rewired so my fibre socket became the new master and cabled back up to the existing house network.

Line Tester gave 80/20 speed. BT's speed test web site gives a line profile of 76/20

Very happy!

Best wishes
James

- Zen Fibre
Anonymous
(Unregistered)Wed 27-Jun-12 13:26:10
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Re: New install - not to master socket?


[re: MrSaffron] [link to this post]
 
This is precisely how Open Reach wired mine two days ago.
Removed original master socket and wired via (already installed extension wire) twisted pair to an extension box. Changed old extension box to new Master socket.
Connected original master socket as an extension.
Works great.
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