From what I have read elsewhere, I would think the issue is confined to Sky and that an order for FTTC with another provider would succeed.
They seem to be having issues with their internal systems at the moment, which is leading to niggling problems such as e-mails being sent out to people who pre-registered and have already got Sky FTTC telling them it's not available to them, router not being sent out to customers who have ordered FTTC in time for installation etc.
On top of this, there also seem to have been problems with failed installation due to BT OR no-shows (which is probably due to problems between Sky & BT OR systems) which has naturally angered people, and there appear to be some people who seem to be having "half-speed" issues for which a root cause has not yet been fully identified.
Existing Sky FTTC customers cannot upgrade to the 80/20 product until June (or is it July?!) and there is no sign of 40/2 becoming 40/10 at present (allegedly it will not but there's no official information on this).
Having said all of the above, I've had Sky FTTC for about 3 weeks now - no problems with ordering and installation and so far I'm happy with it. But I was prepared to go with Plan B if Sky had not opened up for ordering when they did or if my order had failed, because my cabinet had been enabled for quite a while and I felt that I had waited long enough for them to come to market with a product.
Edited by speedyrite (Fri 18-May-12 08:21:57)