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Standard User rolandb
(newbie) Fri 15-Jun-12 07:17:40
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infinity


[link to this post] 		 
can anybody help i have had infinity since mid april .
i am getting up to 15mbps .the line is configured for 15.95mbps so it is good on download
the problem starts with upload again configured for 10mbps but i have never achieved
more than 400kbps as usual bt cannot or will not admit there is something i was told bt
to accept it as it is or leave bt and they took me out of contract
Administrator MrSaffron
(staff) Fri 15-Jun-12 10:33:54
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Re: infinity


[re: rolandb] [link to this post] 		 
Has ISP confirmed the downstream and upstream connection speeds for you?

'Configured for' - where are these figures actually from?

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User rolandb
(newbie) Fri 15-Jun-12 11:35:34
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Re: infinity


[re: MrSaffron] [link to this post] 		 
mr safron

i have just ran speedtester.bt.com here are the figuers

download speed 14.68mbps
acceptable range 12mbps-15.96mbps
line ip profile 15.96mbps

upload speed 0.38kbps
upload line profile for line 10mbps

it is very strange
yours rolandb


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