I'm looking to get some help diagnosing an issue I'm having with my BT Infinity service.
- Our house is in the middle of nowhere exchange-speaking, so I am well aware we will never get the full speed (I had hoped to get >2 mbps download, however!)
- We were initially given an estimate of 'up to 20.4 mbps' which was revised to 5 mbps when the install was completed.
- We are now getting ~1.4 mbps on a good day, 0.7 mbps on a bad...
I've uploaded some graphs from xdslcmd over a few days here http://www.tristancollins.me/fttc/
Is my line just too bad?
Is there anything I can do?
Who would be best to contact at BT about this and how?
Will BT re-lay lines if it can be shown the connection is so bad?
I've also sought help here (http://community.bt.com/t5/BT-Infinity/Rural-speed-issue-help-interpreting-xdslcmd-stats/m-p/573567/highlight/false#M54226) and here (http://forum.kitz.co.uk/index.php/topic,11424.0.html)