|
|
Hi Guys
Just curious your thoughts, should people with cabinet issues write to:
ian.living​ [email protected]
From what Ive heard he is not interested in one voice, but several voices may make a diffidence.
|
|
|
ian.living​ [email protected]
|
|
|
|
ah i see Ian livingston email gets scambled as per lol
|
|
Register (or login) on our website and you will not see this ad.
|
|
|
|
lets try again and give out this email address
ian.living​ston @ bt.com
|
|
|
|
Really??? why would Ian Livingston of BT get auto scrambled email lololol
|
|
|
|
ian dot living​ston @ bt dot com
|
|
|
|
Sigh.
thank broadband has no freedom of speech?
why shouldn't people be able to right to the big chief at BT?
|
|
|
|
|
|
|
Looks like you've copied/pasted it from somewhere that has bad formatting.
Matt
|
|
|
[email protected]
just typed this in.
|
|
|
|
Love the thought that "several voices may make a diffidence"!
|
|
|
|
An email to him goes through to BT's Executive Level Complaints department. They do respond, they do pass on information. I had an issue (documented on the forums) with the siting issue of my FTTC cabinet and was put in touch with a person in the rollout program who kept me updated on the problem
|
|
|
An email to him goes through to BT's Executive Level Complaints department. They do respond, they do pass on information. I had an issue (documented on the forums) with the siting issue of my FTTC cabinet and was put in touch with a person in the rollout program who kept me updated on the problem
That has to be good to be kept informed like that, do you have a link to your issue?
|
|
|
Love the thought that "several voices may make a diffidence"!
Spell checker fail as the word is spelled correctly lol
|
|
|
|
yes
|
|
|
|
Since resolved, but I didn't put much info regarding it on the forum and although I did have a personal contact they insisted I didn't divulged their email address - search leyland and cabinet 41
|
|
|
I have had reason to contact his office via that email address a few of times now and on every occassion I always got a reply with the issue being passed to the relevant executive department to resolve. I also have a personal contact to deal with regarding each issue but like others I will not disclose their email address to others. They have however been helpful and in the last case (about FTTC) I have information on when my cabinet is now due to go live and the reasons for it taking so long.
Vince
|
|
|
|
I want to second that. One evening I emaile Ian Livingston and got a reply within 20 minutes from his iPhone!
Quite suprising after months of no progress working through the call centre.
All in all I heartly recommend the direct approach (once the call centre has failed) as the service I received was nothing short of superb.
|
|
|
Had occasion to email Ian Livingston, early morning, about a complaint I had on T&Cs of Line Rental. Within an hour I had reply from his iPhone turning me down saying "If you don't like our T&Cs you don't have to take our products".
However the following day I had a phone call from someone in BT's Executive Level Complaints department who addressed my query completely. It shows that even if Ian Livingston won't deal with your issue, he at least passes it on to someone who can 
1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
|
|
|
I also emailed Ian Livingston recently, sent the email at 17:00 on a Sunday and got a one line reply back 2 minutes later.
Got a phone call the very next morning (Monday) from my ISP, my brothers problem was sorted by the Thursday, when I emailed Ian Livingston my brother had been without broadband for two months, and we had basically been going round in circles - BT was the main problem.
Apparently as I'd complained at a top level it then allowed Plus Net to go higher in the BT group to get things done, things happened quickly, no waiting days for an engineer to visit, and we were kept very up to date.
Edited by R0NSKI (Mon 06-Aug-12 19:01:25)
|
|
|
|
he replies very quickly....
however...
he knows no more than whats online and available to us already.
|
|
|
he knows no more than whats online and available to us already.
I'm sorry but that statement is nonsense!
He's the CEO of the BT Group and he knows far more than is avialable to us, and if he doesn't know something he certainly knows how to get it done, I have first hand experience.
However, I really don't think people should start emailing him with every little problem, he should be contacted as a last resort, otherwise this door may close.
|
|
|
he knows no more than whats online and available to us already.
I'm sorry but that statement is nonsense!
Absolutely, it's not what he knows but who he knows and what he can get done. It worked for me a couple of years ago when I reached a dead-end with a telephone problem that got stuck between Madasafish and BT Retail but I'm surprised it still works as it's a very odd way to run a business - have support that is so powerless or incompetent that the CEO needs to get involved regularly.
Kevin
plusnet Extra 80/20 trial
Using OpenDNS
Edited by kasg (Tue 07-Aug-12 10:58:57)
|
|
|
It isnt really Ian Livingston who answers any more than Jeremy Darroch answers emails addressed to him at SKY.
It is an executive level complaints team who do seem to have the clout to get thigs done.
Ex <n>ildram , been to SKY MAX - 15,225 Download
BE Unlimited - 21,000 Download 1,200 Upload ON THE LINE THAT SKY COULD ONLY PROVIDE 15,255 DOWN AND 800 UP ON!!!,
Moved house, now BE Unlimited 6,500 Down, 1Mb/s up - gutted!
FTTC Cab installation commenced 12th April - expect full 80 / 20 - bye bye BE, hello BT Infinity, install date Friday 10th August!
|
|
|
|
What i mean, is that he KNOWS no more, regarding the topic, ie: WHEN cabs, exchanges will be live.
i've just had a long email conversation (that i wont post here, as i believe email is 1 to 1).
Of course, he can get stuff done, he's the CEO, and if you have a problem, as a last resort, worth trying.
|
|
|
Well, the email reply was just signed Ian, after the one sentence. Of course anybody could of typed Ian, but it had the desired affect.
|
|
|
|
I do believe they come from him... and are pushed to his phone.....
|
|
|
It isn't really Ian Livingston who answers any more than Jeremy Darroch answers emails addressed to him at SKY.
It is an executive level complaints team who do seem to have the clout to get things done.
I realise that is true in the majority of cases, but there is evidence on this thread that he does sometimes respond personally.
Kevin
plusnet Extra 80/20 trial
Using OpenDNS
|
|
|
|
One would hope with enough emails about complaints they would look again at support and give it the ability to fix the problems that they have to deal with.
|
|
|
The email you send Ian Livingston goes simultaneously to his email a/c and to the Executive Level Complaints team mailbox.
He briefly answers on his iPhone and independently the Executive Level Complaints team investigates and answers you by phone or email.
1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
|
|
|
Exactly..
he answered the emails i sent from his phone.. then he asked one of his team to dig deeper.
a mr mortali then contacted me and gave me further information.....
even though openreach say my cab is due now in september, his information was:-
Your particular cabinet has been subject to an Olympic embargo. Once that has been lifted we still require the electricity provider to provide power to the fibre cabinet �this will require permits to be granted so may not happen immediately after the embargo has been lifted. We have no confirmed date for when our Infinity service will be available from this particular cabinet, but I would say it won�t be until November at the earliest.
so thats more information about an embargo till after the olympics that people might not be aware of....
|
|
|
I have a missing cab and he was no help 
got this responce
"Our best estimate for availability remains what we say on BT.com"
|
|
|
|
My Cabinet, has now had 3 installation dates based on roadworks websites, showing BT doing work at my PCP,
but each date has came and went, wrote to ian livingston, no help.
|
|
|
My cab was meant to be installed 4 months ago, got told to contact my provider,
only my provider doesn't install cabs.
[email protected]
|
|
|
after emailing [email protected]
got a reply back from:
hlcopenrea​ch@openreac​h.co.uk
they gave a date a month past still no cab?
|
|
|
|
|
|
|
I think the last few posts illustrate the wrongness of contacting the CEO of BT Group when there is nothing the matter with the user's connection. The next step is that email address ceases to exist, which benefits nobody .
It is the avenue of last resort when something impossible to get sorted by the usual channels happens to a particular circuit. Cabinets not being installed is not such an issue. Every line but one on a given enabled cabinet is such an issue, if all else has failed.
My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre FTTC 80/20 trial.
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
|
|
|
I think the last few posts illustrate the wrongness of contacting the CEO of BT Group when there is nothing the matter with the user's connection. The next step is that email address ceases to exist, which benefits nobody .
Agree 100% The CEO email concept will die if its overused.
James be* pro (16.8 / 1.2 sync) - BQM - FTTC cab installed 18-jun-2012 - not yet active - est 44.6 / 6.5
|
|
|
In reply to a post by Anonymous:
Maybe they got hiccups!
1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
|
|
|
|
possibly,
ok, my point is my whole area, of PCP, all have there fibre twins, they have all went through various stages of visits, , and are all now powered.
my PCP is scheduled, and over the last 3 months had 3 different dates for the twin to be put in but nothing happen for each date.
at what point would it be considered ok to email Ian?
|
|
|
In reply to a post by Anonymous:
About 6 weeks after never.
The dates are all estimates they are not a promise it will be ready for service on that date. There are all sorts of reasons (external to BT group) why the dates change.
Just be patient. As I'm having to be. My cabinet only appeared about a year late, and its still not accepting orders. This in an area where all the other cabinets have been offering service for a year or more.
James be* pro (16.8 / 1.2 sync) - BQM - FTTC cab installed 18-jun-2012 - not yet active - est 44.6 / 6.5
|
|
|
|
Well said - think of how much has to go into making a cabinet live ... fibre network connections (may involve new duct, roadworks, etc), power connection (electricity company responsibility), connection to the existing copper network (assumes capacity in existing network) - and all assuming planning and highways clearance goes without issue.
|
|
|
In reply to a post by Anonymous:
That's all well and good, but I don't actually have a cabinet, to have any work carried on on
|
|
|
In reply to a post by Anonymous:
then perhaps write to the ceo of openreach and ask (politely) if they can share the plan - or let you know if there is a process hold up (e.g. planning) that you could go and campaign with a local councillor.
If you express a wish to help them deploy the cabinet - they will be more receptive
James be* pro (16.8 / 1.2 sync) - BQM - FTTC cab installed 18-jun-2012 - not yet active - est 44.6 / 6.5
|
|
|
In reply to a post by Anonymous:
then perhaps write to the ceo of openreach and ask (politely) if they can share the plan - or let you know if there is a process hold up (e.g. planning) that you could go and campaign with a local councillor.
If you express a wish to help them deploy the cabinet - they will be more receptive
Thanks will give that a try, do you happen to have the email address?
|
|
|
At a guess, [email protected]
She's the CEO of Openreach and that's the usual format of BT email addresses.
My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre FTTC 80/20 trial.
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
|
|
|
thanks
message just sent. fingers crossed for a reply..
|
|
|
|
will update thread with any response guys
|
|
|
just to be sure, sent email to both
[email protected]
[email protected]
|
|
|
In reply to a post by Anonymous:
Probably goes to the same place internally.
Non-authoritative answer:
bt.com MX preference = 10, mail exchanger = smtp62.intersmtp.com
bt.com MX preference = 10, mail exchanger = smtp63.intersmtp.com
bt.com MX preference = 10, mail exchanger = smtp64.intersmtp.com
bt.com MX preference = 10, mail exchanger = smtpe1.intersmtp.com
bt.com MX preference = 10, mail exchanger = smtp61.intersmtp.com
Non-authoritative answer:
openreach.co.uk MX preference = 10, mail exchanger = smtp61.intersmtp.com
openreach.co.uk MX preference = 10, mail exchanger = smtp62.intersmtp.com
openreach.co.uk MX preference = 10, mail exchanger = smtp63.intersmtp.com
openreach.co.uk MX preference = 10, mail exchanger = smtp64.intersmtp.com
openreach.co.uk MX preference = 10, mail exchanger = smtpe1.intersmtp.com
James be* pro (16.8 / 1.2 sync) - BQM - FTTC cab installed 18-jun-2012 - not yet active - est 44.6 / 6.5
|
|
|
|
fair play, swift reply, said will have someone contact me this week.
|
|
|
Which address of the two did the reply come from? Or neither?
My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre FTTC 80/20 trial.
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
|
|
|
In reply to a post by Anonymous:
tbf as per your sig 16.8 / 1.2 sync,
if your stats were 1.2 / 235kb sync, your thought process may change, its obv easy to be patient with a decent speed.
|
|
|
|
Roberto response came from latter
|
|
|
In reply to a post by Anonymous:
That's one to remember then .
My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre FTTC 80/20 trial.
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
|
|
|
update.
back to square one
"As you may be aware, Carillion Telnet are our main contractor for the build program of our fibre broadband network.
Due to the exceedingly adverse weather this year, they have fallen behind in our roll-out schedule.
We cannot currently give a forecast of when your cabinet will be upgraded,
From the end of this month our website will detail our roll-out at cabinet level, rather than exchange level. This will show you our expected go-live date or reasoning why there is a delay."
Must be nice if blame it on the weather lol
|
|
|
|
To help others with same issue I am going to post email address from BT and openreach later from all the people I have had replies from. I have been chasing this since June.
|
|
|
|
I actually may make an account, and put them all in sig
|
|
|
From the end of this month our website will detail our roll-out at cabinet level, rather than exchange level. This will show you our expected go-live date or reasoning why there is a delay. That's good news for everyone who is waiting though . That's Openreach I assume, from the previous posts?
My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre FTTC 80/20 trial.
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
|
|
|
In reply to a post by Anonymous:
Please create an account and use it, even if you don't. Miseries like me get annoyed by Anonymous postings
P.S. I'd be dubious about using a signature for something like this, but if you must, at least make them moderately spam-proof.
Kevin
plusnet Extra 80/20 trial
Using OpenDNS
Edited by kasg (Tue 14-Aug-12 18:20:07)
|
|
|
In reply to a post by Anonymous:
I think that idea might come to an abrupt end if you do. The occasional post of Ian Livingston's or Olivia Garfield's email address for a specific reason just about gets through the rules by the look of it. I don't think that would.
But registering makes this site an awful lot better from the user point of view. No Captchas, fewer adverts, tailor the presentation, and more.
My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre FTTC 80/20 trial.
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
|
|
|
|
*in*
|
|
|
?
My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre FTTC 80/20 trial.
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
|
|
|
|
most of the cabs in my area were fitted in May/june,
My cab missed its first install in june.
to now blame the weather seems crazy. and also not bale to say a date when they will do it.
I just don't believe it
|
|
|
First email
[email protected]
JUDY ROBERTSON
High Level Complaints Gatekeeper
BWA613 Openreach
|
|
|
[email protected]
Man of a few words, he will reply, then pass you to above, Judy
|
|
|
|
Their could be many reasons why your cabinet was missed in the first instal period, planning issues such as a bad cabinet site etc.
The weather is a major factor in any large scale project as it effects the ability of the engineering teams to work.
The sheer size of the project its very hard to give accurate dates due to the amount of work that can slip, its why their are placeholder dates- the final date is end of 2014 for the commercial rollout, thats the only guaranteed date at current.
|
|
|
|
siting was fine. as Judy checked
"Further to your latest email I have contacted our planning department and they confirmed that there is no record of any objection to the proposed NGA"
|
|
|
|
Just have to wait for the Carillion telent teams to return to your cabinet, you can setup roadworks.org if it covers your area to email you when work is happening in your area.
Their are many places where the rollout has missed a cabinet that was planned and have returned later on, its just a case of waiting as their are plenty of unplanned cabinets.
|
|
|
Their could be many reasons why your cabinet was missed in the first instal period, planning issues such as a bad cabinet site etc.
The weather is a major factor in any large scale project as it effects the ability of the engineering teams to work.
The sheer size of the project its very hard to give accurate dates due to the amount of work that can slip, its why their are placeholder dates- the final date is end of 2014 for the commercial rollout, thats the only guaranteed date at current.
I should say also, the sun was splitting the trees, as other cabs, were fitted in same street in june,
I spoke with the contractor i(n june )fitting cab and asked if he would be moving down the street ti fit mine, he said no that's us finished we are moving out of the area.
|
|
|
Just have to wait for the Carillion telent teams to return to your cabinet, you can setup roadworks.org if it covers your area to email you when work is happening in your area.
Their are many places where the rollout has missed a cabinet that was planned and have returned later on, its just a case of waiting as their are plenty of unplanned cabinets.
This is one of my main gripes, roads works etc were all booked, 2 months running,
and they still didn't do it.
|
|
|
Dear VictorMeldrew
Thank you for your enquiry.
The installation date for cabinet XX is late July with a ready for service date of October 2012.
Please understand that these dates are estimated & can change for a variety of engineering reasons.
Kind regards
JUDY ROBERTSON
High Level Complaints Gatekeeper
BWA613 Openreach
Web: www.openreach.co.uk
|
|
|
Dear VictorMeldrew
Thank you for your additional email regarding the provision of FTTC to the exchange area
I can confirm that the date for the standing up of the NGA cabinet is still estimated to be 26/07/2012.
The works you mention are in preparation for the positioning of the new cabinet which needs to be served by both our telecommunication cables and a power supply for the ventilation fans.
Kind regards
JUDY ROBERTSON
High Level Complaints Gatekeeper
BWA613 Openreach
Web: www.openreach.co.uk
|
|
|
|
In my local town the FTTC rollout passed through but stopped short as the teams went to enable another exchange, they are back enabling cabinets but one has had roadworks booked multiple times with no work happening.
Just have to wait and see if the cabinet is enabled.
|
|
|
|
Have a couple other openreach email contacts, if anyone wants me to post them?
|
|
|
|
I would not post them, as the emails should only be used once the normal channels cannot solve the problem.
|
|
|
I would not post them, as the emails should only be used once the normal channels cannot solve the problem.
to be fair the info from Judy the gatekeeper was awful,
After my first failed install, which had scheduled road works,
she gave me 2 new dates, one had rd works, latest did not, so was
never gonna happen.
I emailed to say look that date must be wrong no wrks scheduled etc, she didn't reply.
|
|
|
I find this statement funny
Carillion telent is the company dedicated to providing and transforming the way support is delivered to Openreach.
http://www.carilliontelent.com/about/about.asp
|
|
|
|
Nugget of information from Ian Livingston
"We do around 300 cabinets a week and have a multiple of those in build. I am sorry but will not be asking the team to report each piece of their project plan and an explanation of what is happening within it on demand � they actually are better focussing on delivering fibre infrastructure to the 100k customers we do per week.
Ian"
|
|
|
|
more nuggets of information
"I am advised by the project manager for the details that I pass to yourself.
However, I have contacted him again about this matter.
Apart from the adverse weather conditions which have affected the roll-out, Carillion Telnet subcontracted some of the work to another contractor.
Because of the weather and a shortage of DSLAMs, this contractor moved its manpower to other jobs, (not working Openreach).
Once the weather improved and supply of DSLAMs were restored, Carillion Telnet had to secure new resource to do the work. Coupled with training, this has left the project some weeks behind and we are attempting to pull this back in line.
We currently do not have a date for the deployment of your cabinet. I�m sorry about this news and appreciate it is frustrating waiting for the deployment of fibre broadband, however, this is the full explanation."
The weather was terrible in June(lol) as I spoke with openreach guys, and contractors installing cabs, yet they blame the weather lol
|
|
|
|
Hello,
I've been reading this thread with interest as I live in an area where the fabled DEC'11 spreadsheet said my cab LNILC/66 was going to have FTTP but that there was no longer a planned date for deployment (phase 5b). I am unable to get any information from anyone at any ISP on if fibre is in any way likely in my area. All cabs in my surrounding areas have fibre, with houses that I back onto 30m away on a neighbouring cab already having FTTP. Do people think is reasonable to email OR to see if anyone can give an indication when fibre is likely, if at all?
Thanks.
|
|
|
We have at least four cabinets in our area which have been scheduled on roadworks.org and have never appeared. They started installing cabinets in February, with the bulk being done fairly quickly, then the odd ones being done more slowly until we were left with what we have now.
Out those four one was within a building site so can understand that being left, but can't see any reason for the others, but as I said above they are slowly doing the straglers.
|
|
|
I have found these people very helpful
Network Investment Customer Engagement Team
Email:- [email protected]
Got that address from openreach's website (fttx section). Emailed them to ask about the checker not showing a estimate for our house yet was for the other houses on the road and they very helpfully told me what cab i was on, the state of it and the projected live time (even told me to keep a eye on the checker as they might relese it early since everything was done)
---------------------------
I live for the one, I die for the one.
Yep i really am THAT thick!
Smallworld Cable ..... 5Meg then upped to 20Meg
O2 ADSL2+ .... 13.6Meg (ish)
Sky ADSL2+ .... 3.5Meg
Sky FTTC .... Well when it gets here and considering i can see the site for the cab from my bedroom window im expecting the full 40meg
Edited by omnius (Wed 15-Aug-12 14:32:34)
|
|
|
|
So after contacting so many people over the past 2 months, and now on 4th install date from Carillion,
The issue obviously lies with Carillion , they keep fobbing BT/Openreach off with a new date that they don't fulfill, month to month.
I just dont understand why BT dont grow a set and ask why they keep failing.
Any one have any contacts at Carillion ?
|
|
|
|
I really need the name of Carrillion Project manager for Scotland
|
|
|
Manage to find guy who did job before
Edited by deleted (Wed 15-Aug-12 17:24:25)
|
|
|
I have found these people very helpful
Network Investment Customer Engagement Team
Email:- [email protected]
Got that address from openreach's website (fttx section). Emailed them to ask about the checker not showing a estimate for our house yet was for the other houses on the road and they very helpfully told me what cab i was on, the state of it and the projected live time (even told me to keep a eye on the checker as they might relese it early since everything was done)
I tried emailing the above address and got a very swift response that my PCP is not commercially viable to upgrade to fibre... I guess at least I can stop wondering.
Thanks for posting the address.
|
|
|
no updates from me, still no cab, will wait another 4 weeks and see what happens.
will update thread with any news ,
Guys I have to apologize if a lot of this thread is a rant
just so frustrating getting failed installation of cab several times, guess i should be pleased
I may get fibre at some point,
not to say I wont rant in a few weeks, when it still doesn't appear
Edited by deleted (Fri 17-Aug-12 00:31:07)
|
|
|
update.
new road works in place at my cab for 30/08/12
would be nice to see a fibre cab in place 3 months late, even still other works to get done
even if they do install it
|
|
|
Post deleted by VictorMeldrew
Edited by deleted (Sat 25-Aug-12 02:47:50)
|
|
|
|
I should add,
Openreach and the guy above, had 2 completely different stories why I still don't have a fibre cabinet lol
|
|
|
We understand your frustration. many of us are in the same boat.
guess, it comes when it comes
|
|
|
so true
I guess i am annoyed at been given 4 dates for cab stand up and still not standing
|
|
|
OMG
http://www.youtube.com/watch?v=mLNrLI3OBwg
I now have a cab, not live but it is standing.
|
|
|
Now what you should do is edit that video to show your cab, that would be so funy.
|
|
|
|
Should people with 9month+ delay write to Ian Livingstin?
|
|
|
Only if they can spell his name correctly, that way the letter/e-mail WILL arrive. 
|
|
|
Should people with 9month+ delay write to Ian Livingstin? Instant babies are not available.
My broadband basic info/help site - www.robertos.me.uk
Domains,website and mail hosting - Tsohost. Connection - Plusnet Extra Fibre (FTTC). Sync ~ 56.0/13.9Mbps @ 600m.
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
|
|
|
but near instant kittens are 
Matt
|
|
|
|
lol @ name and giving birth at 9 months, the thing is tho if a lady doesn't give birth she would get taken in hospital and induced.
who is going to induce BT/contractors to get the finger out there [censored]?
|
|
|
still no sign yet, looks like its going to be 2013! before we get fibre, fu june! 2012
Edited by deleted (Sun 02-Dec-12 00:20:02)
|
Pages in this thread: 
Print Thread
