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Standard User Ixel
(regular) Mon 06-Aug-12 09:06:43
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A massive drop in attainable rate over night, and ptm301


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Hi all,
I have two queries. Over night I received a massive drop in my attainable rate/noise margin which isn't natural (doesn't occur every night). I've had infinity for about two months and over time my attainable rate has dropped from nearly 100Mbps to now 70-73Mbps~. I understand 100 to 85 may have been crosstalk as it was gradually lowering, but to suddenly lose from around 85 to nearly 70 is quite a jump in my oppinion.

Also, unusually ptm1.301 is connected, what does this mean? Is BT spying on me?

Thanks in advance. Will post graph for 24 hour period if requested.

Edited by Ixel (Mon 06-Aug-12 09:06:58)

Standard User StephenTodd
(member) Mon 06-Aug-12 09:52:48
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Re: A massive drop in attainable rate over night, and ptm301


[re: Ixel] [link to this post]
 
Noise at night is pretty common. Medium and short wave radio is one reason, and street lights as well sometimes. It could be some equipment of a neighbour (or even of your own), electric motor with bad brushes, radio ham equipment, .... I don't know whether the drop you had is within fairly normal limits or not. You mention the loss in max attainable rate (100->85->73) and that there is an associated loss in SNR; as a matter of interest what is the loss in SNR?

--
Moved (with trepidation) to BT Infinity 2 for upload speed. Happy BE user for several years.
Standard User Ixel
(regular) Mon 06-Aug-12 10:15:06
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Re: A massive drop in attainable rate over night, and ptm301


[re: StephenTodd] [link to this post]
 
The loss of SNR suddenly from around 6dB to 0.7dB, and by suddenly I mean within a minute. Disconnecting and reconnecting the power to the modem allowed me to connect again, but with a significant reduction in speed and the odd ptm1.301 being connected (BT's spy network?).

I don't usually see this happen every night, infact this is the first time such a significant drop has occurred, and that I've noticed ptm1.301 connected (as it's usually not connected).

Any ideas?

EDIT: After checking the graphs again (as I had only just woken up when I initially checked them) the massive drop occurred at around 8:30am.

Edited by Ixel (Mon 06-Aug-12 10:18:14)


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Standard User StephenTodd
(member) Mon 06-Aug-12 10:32:56
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Re: A massive drop in attainable rate over night, and ptm301


[re: Ixel] [link to this post]
 
I think that a loss of 6db is high but not exceptional; but maybe someone with more knowledge can correct that. Depending on the source of the noise causing it, it seems normal that it would kick in suddenly when it happened. Also that you could then reconnect at a lower speed, but (presumably) corresponding higher SNR.

I used to have a source of noise when I was on ADSL2 that was never traced, and then went away. It was around 6db if I remember correctly (I don't know if the db noise levels are equivalent on ADSL2 and VDSL); in my case it was regularly from 8:00am to 9:00am.

I don't know what ptm1.301 is. I see it is connected for me as well. From http://ukinfinity.wordpress.com/tag/brctl/ and https://en.wikipedia.org/wiki/TR-069 it looks as if it might be the interface used for updating the HomeHub as and when necessary,

--
Moved (with trepidation) to BT Infinity 2 for upload speed. Happy BE user for several years.

Edited by StephenTodd (Mon 06-Aug-12 10:39:22)

Standard User MHC
(legend) Mon 06-Aug-12 11:10:00
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Re: A massive drop in attainable rate over night, and ptm301


[re: Ixel] [link to this post]
 
A 6dB change is certainly not a normal event and is likely to be caused by a new noise source starting up - there are many things that could cause it including a generators being used for roadworks, a fridge compressor or central heating pump having a partial brush failure and more.

Just keep monitoring it.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

M H C


taurus excreta cerebrum vincit
Standard User Ixel
(regular) Mon 06-Aug-12 11:29:18
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Re: A massive drop in attainable rate over night, and ptm301


[re: MHC] [link to this post]
 
I've just checked the roadworks website for my area, and it could be something BT are doing or have inadvertently done.

Dates: Tuesday 7 August 2012 � Thursday 9 August 2012
Company: BT
Impact: Signing only

I'll check it out later and see if there's any sign of them doing anything today. I'll keep monitoring it and hope that it increases again.
Standard User deleted
(deleted) Mon 06-Aug-12 11:41:13
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Re: A massive drop in attainable rate over night, and ptm301


[re: Ixel] [link to this post]
 
I disabled PTM 301 on mine.
Standard User simon194
(member) Mon 06-Aug-12 11:53:07
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Re: A massive drop in attainable rate over night, and ptm301


[re: StephenTodd] [link to this post]
 
In reply to a post by StephenTodd:
I don't know what ptm1.301 is. I see it is connected for me as well. From http://ukinfinity.wordpress.com/tag/brctl/ and https://en.wikipedia.org/wiki/TR-069 it looks as if it might be the interface used for updating the HomeHub as and when necessary,

From the latest updated version of SIN498 in the "CP provided modem" section (the up and coming self-install option):

"CPs or their EU�s will be responsible for maintaining the firmware of their Modems and monitoring their connectivity and performance, typically via a TR-69 interface using CPE WAN Management Protocol (CWMP)."
Standard User Ixel
(regular) Mon 06-Aug-12 16:29:32
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Re: A massive drop in attainable rate over night, and ptm301


[re: simon194] [link to this post]
 
I see, interesting. Well I hope this is just a temporary noise issue and not long-term/permanent. I couldn't see anyone working at the cab, or any signs of work being done by BT near or at it. Losing speed isn't a great deal to me as 60Mbps is still plenty, but what I'm not happy with is my further increase in ping due to higher interleaving depth and delay. Delay was 8, with interleaving depth of 1549, after the issue I had this morning that delay is now at 11 with an interleaving depth of 1651 :x.
Standard User simon194
(member) Mon 06-Aug-12 19:27:02
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Re: A massive drop in attainable rate over night, and ptm301


[re: Ixel] [link to this post]
 
In reply to a post by Ixel:
I see, interesting. Well I hope this is just a temporary noise issue and not long-term/permanent. I couldn't see anyone working at the cab, or any signs of work being done by BT near or at it. Losing speed isn't a great deal to me as 60Mbps is still plenty, but what I'm not happy with is my further increase in ping due to higher interleaving depth and delay. Delay was 8, with interleaving depth of 1549, after the issue I had this morning that delay is now at 11 with an interleaving depth of 1651 :x.


I had a similar sort of noise incident but it only lasted a couple of days but it was enough to drop the max attainable download rate from 87Mbps to 38Mbps and switch to an interleaving depth to 2106. It took 3 weeks to get back to fastpath.
Standard User Ixel
(regular) Tue 07-Aug-12 10:00:20
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Re: A massive drop in attainable rate over night, and ptm301


[re: simon194] [link to this post]
 
I hope you're right, as DLM has just dropped my sync down to 57371 this morning, with 1991 interleaving depth. That's not cool. Thankfully pings are still within tolerance. I'm officially below the original BT estimate today.
Standard User Ixel
(regular) Tue 07-Aug-12 13:01:14
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Re: A massive drop in attainable rate over night, and ptm301


[re: Ixel] [link to this post]
 
I've uploaded two graphs. One shows the last 72 hours, and the other shows the last 24 hours. What I find interesting is for a brief period last night between the hours of 2100 to 2200 there was a spike of noise margin/attainable rate back to near enough where it was before the drop occurred.

72 hour graph: http://i.imgur.com/tLw4r.png
24 hour graph: http://i.imgur.com/Rauwu.png

What I might try later is a different filter, perhaps my ADSLNation one is packing in? The original BT VDSL2 faceplate didn't work properly, causing an erratic noise margin after several hours of use.

Any other suggestions?

Edited by Ixel (Tue 07-Aug-12 13:04:34)

Standard User Ixel
(regular) Wed 08-Aug-12 22:56:17
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Re: A massive drop in attainable rate over night, and ptm301


[re: Ixel] [link to this post]
 
Looks like this 'noise' is going to stay. Tried changing filters and no luck there. No further blips of the previous attainable rate either, so far. QLT seems fine from a corded phone, so I guess I will have to live with the higher interleaving depth, delay and INP, along with lower sync.

I dream of the day where eventually other ISP's can switch off DLM tongue.
Standard User simon194
(member) Thu 09-Aug-12 10:01:37
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Re: A massive drop in attainable rate over night, and ptm301


[re: Ixel] [link to this post]
 
In reply to a post by Ixel:
I dream of the day where eventually other ISP's can switch off DLM tongue.

Unlikely because SIN498 states:

"Dynamic Line Management (DLM) is employed in GEA-FTTC. DLM constantly manages lines to maintain a target link quality (speed and stability). It does this for as long as the product exists."
Standard User Ixel
(regular) Thu 09-Aug-12 12:54:03
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Re: A massive drop in attainable rate over night, and ptm301


[re: simon194] [link to this post]
 
Unless the rules change in the distant future of course, but the prospect is unfortunately not likely so I'll just have to live with a higher ping at the cost of a faster connection than ADSL2+.
Standard User StephenTodd
(member) Thu 09-Aug-12 12:59:27
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Re: A massive drop in attainable rate over night, and ptm301


[re: Ixel] [link to this post]
 
I have heard (probably somewhere on this forum) that Openreach has about three profiles to control DML behaviour, one of which forces (or encourages) fastpath at the cost of a reliable connection. That might get made available and used by some FTTC ISP at some time?

--
Moved (with trepidation) to BT Infinity 2 for upload speed. Happy BE user for several years.
Standard User deleted
(deleted) Thu 09-Aug-12 13:04:31
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Re: A massive drop in attainable rate over night, and ptm301


[re: StephenTodd] [link to this post]
 
According to an Openreach document, the DLM for FTTC can be configured in 3 profiles
Dynamic Line Management (DLM) features - Match the way a line is managed to the way your customer uses it:

* Standard - best overall balance between speed and stability for general internet users
* Stable - prioritise stability over speed for IPTV videoconferencing, home workers and businesses
* Speed - prioritise speed over stability for online gamers

Infinity is set to Speed, I believe.
Standard User StephenTodd
(member) Thu 09-Aug-12 13:22:38
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Re: A massive drop in attainable rate over night, and ptm301


[re: deleted] [link to this post]
 
Thanks BatBoy. I had always assumed that Infinity used Standard, but I don't think I had any good reason for that assumption.

--
Moved (with trepidation) to BT Infinity 2 for upload speed. Happy BE user for several years.
Standard User kasg
(experienced) Thu 09-Aug-12 16:20:03
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Re: A massive drop in attainable rate over night, and ptm301


[re: deleted] [link to this post]
 
In reply to a post by BatBoy:
I disabled PTM 301 on mine.

So did I, a couple of days ago, but I'm not sure why, other than I didn't really understand what it was for. Last night my modem resynced 7Mbps higher, I have no idea whether these two events are connected. Unlikely I think, as I have had the higher sync speed before for a couple of days at a time, but it hasn't lasted.

Kevin

plusnet Extra 80/20 trial
Using OpenDNS
Standard User Ixel
(regular) Thu 09-Aug-12 20:33:01
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Re: A massive drop in attainable rate over night, and ptm301


[re: kasg] [link to this post]
 
I disabled that on mine too but it doesn't seem to have made any difference to my connection frown.
Standard User deleted
(deleted) Thu 09-Aug-12 20:48:12
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Re: A massive drop in attainable rate over night, and ptm301


[re: Ixel] [link to this post]
 
It might be different on a business connection. I think you have a guaranteed minimum of 30Megs.
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