There are at least three speeds: they sync speed, the ip profile, and the speed you really get. The first two are a little different because of the way the count overheads.
A sync speed of 40 will give an ip profile of IP profile of 39.39 so so.
Then you lose a bit more in the real speed for various other reasons, hence a typical speedtest of 38. That loss is much more variable as it depends partly on other users.
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Moved (with trepidation) to BT Infinity 2 for upload speed. Happy BE user for several years.
Edited by StephenTodd (Thu 09-Aug-12 15:08:13)