I ask this question because currently to my knowledge there are no short term contracts available for FTTC services, most are 12mths at least
To ask a hypothetical question , if following a FTTC install the customer finds that the sync speed is the same or less than they had via ADSL2+ ?
As openreach like to make it quite clear that they do not guarantee bb speeds over the copper wires, it could well be seem that the unlucky customer would be stuck in a situation of tolerating a sham of a service and paying more for it, or having to pay any remainder of unused contract term , And this scenario could include customers who are within a reasonable distance say 100-300mtrs range
Or is there some onus on openreach to treat such instances as faults,and try and find/fix them?