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Addnan
(learned) Wed 05-Dec-12 14:10:23

old style master socket

[link to this post]

Probably a really simple question. I ordered infinity a few days ago and now kinda getting worried that I have a old fashioned master socket, without the removal faceplate and test socket. The smaller ones.

Will the openreach engineer replace it? am I just worrying for nothing.

Spasch
(fountain of knowledge) Wed 05-Dec-12 14:21:52

Re: old style master socket

[re: Addnan] [link to this post]

It will be replaced.

Addnan
(learned) Wed 05-Dec-12 14:27:06

Re: old style master socket

[re: Spasch] [link to this post]

Thank you for the quick reply smile

ukhardy07
(fountain of knowledge) Wed 05-Dec-12 15:04:02

Re: old style master socket

[re: Addnan] [link to this post]

To add it wont cost you anything smile

StephenTodd
(committed) Wed 05-Dec-12 15:34:44

Re: old style master socket

[re: ukhardy07] [link to this post]

If you have an old socket, you may also have old wiring with extensions taken off a junction box before the master socket. This was fine for phones, and for ADSL as long as properly filtered, but it is not fine for FTTC.

If you have got such wiring make sure the installer rectifies it. My installer assured me that it didn't matter when I raised it with him and didn't fix mine: he was wrong. My initial 60Mbps quickly dropped to 12Mbps, and even 3.5Mbps for a short time. I snipped the extension (we weren't using it for anything important) and speeds recovered in DLM's good time to around 70Mbps.

--
Moved (with trepidation) to BT Infinity 2 for upload speed. Happy BE user for several years.

Addnan
(learned) Wed 05-Dec-12 17:16:43

Re: old style master socket

[re: StephenTodd] [link to this post]

In reply to a post by StephenTodd:
If you have an old socket, you may also have old wiring with extensions taken off a junction box before the master socket. This was fine for phones, and for ADSL as long as properly filtered, but it is not fine for FTTC.

If you have got such wiring make sure the installer rectifies it. My installer assured me that it didn't matter when I raised it with him and didn't fix mine: he was wrong. My initial 60Mbps quickly dropped to 12Mbps, and even 3.5Mbps for a short time. I snipped the extension (we weren't using it for anything important) and speeds recovered in DLM's good time to around 70Mbps.

Can you explain this a little bit. There seem to be another phone socket upstairs although appears to be disabled, doesn't get a dial tone. Should I tell the engineer to make sure that the extensions are all disconnected?

Edited by Addnan (Wed 05-Dec-12 17:17:20)

MHC
(sensei) Wed 05-Dec-12 18:16:46

Re: old style master socket

[re: Addnan] [link to this post]

Yes you should.

One possibility is that when the drop wire enters the house there is a small oval box and it might be run from there ... again it might be disconnected at the extension but the wires will act as nice aerials for noise.

And there will be a "cost" ... just make sure you offer him tea or coffee especially as he will be out in the freezing cold at the cabinet.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

M H C

taurus excreta cerebrum vincit

StephenTodd
(committed) Wed 05-Dec-12 18:36:50

Re: old style master socket

[re: Addnan] [link to this post]

Probably best to get him (or her) to check it out. It should certainly be ok if the extension is completely disconnected.

The 'main' telephone and new Infinity connection will be connected to the two sockets on the front of the faceplate on the new master socket.
It is ok to have extensions as long as they are properly wired out of the master socket.
eg

Text

OK
~~~   incoming wire ----> master socket  ---> 'main telephone'
                        |        |                        |        '--------> new Infinity connection
                        |                               '--------------> any extensions
 OK
~~~incoming wire-->junction box-->master socket-> 'main telephone'
                                |        |                                |        '-> new Infinity connection
                                |                                       '----------> any extensions
  
NOT OK~~~~~~~
   incoming wire ---->junction box-->master socket-->'main telephone'                        |                      |
                        |                      '--------> new Infinity connection                        |       
                        '--------------> any extensions

--
Moved (with trepidation) to BT Infinity 2 for upload speed. Happy BE user for several years.

Addnan
(learned) Wed 05-Dec-12 18:46:34

Re: old style master socket

[re: StephenTodd] [link to this post]

So this is how it looks. I just moved here, so have no idea what all the wiring is. The extension seems to be coming out of the second box.

http://www.abload.de/img/img_0995f5udw.jpg
http://www.abload.de/img/img_0994pius9.jpg

StephenTodd
(committed) Wed 05-Dec-12 20:08:35

Re: old style master socket

[re: Addnan] [link to this post]

img_0994pius9.jpg looks like a junction box with an extension coming out of it; eg just what you don't want.

But the installer should fix it. Easy if you don't want the extension anyway (they'll just disconnect it from the box). More difficult if you still want to use the extension as they'll have to work out how to connect the extension via the master. I think it should still be covered by a standard install, but if you are unlucky you might have difficulty persuading the installer of that. (Look on the bright side; that would still be better than the installer never turning up, which seems to happen quite often.)

Good luck with it: I think they more often get it right than wrong.

--
Moved (with trepidation) to BT Infinity 2 for upload speed. Happy BE user for several years.

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