The saga continues......
Appointment for second engineer had to be put back from Monday to Saturday (5th) as "no one available to come in on overtime until then". Has been promised it will be a fully trained Openreach engineer this time
Mate was passing the fibre cabinet yesterday and saw an Openreach engineer with his head in the box so jumped out the car and had a friendly chat with him. He was also having trouble with an FTTC connection!
Upshot was that he checked whether my mate had indeed been re-connected back to the adsl side (as supposedly reported back to BT by the FC chap). He hadn't of course, so the BT chap did it there and then, so at least he has net access again in the interim. Mate was appreciative
Fingers crossed BT will have sorted out whatever it is that is proving troublesome with this cabinet by next week (and which partially vindicates the FC chap as far as that is concerned, though not the way he handled the rest of it).
Edited by zebedee (Sat 29-Dec-12 23:37:32)