BT Speedtest question

Can you please explain the acceptable range to me as surely thats an error?

Download speed achieved during the test was - 70.8 Mbps
For your connection, the acceptable range of speeds is 16 Mbps-0 Mbps.
IP Profile for your line is - 77.43 Mbps

The zero maximum, also showing as the "Attainable" in the graphic, is a reporting bug introduced a few weeks ago. Nothing to worry about.

The important things you are looking for are the IP Profile, which shouldn't vary much, and the download speed which the better the ISP the closer it stays to the IP Profile. If the difference between them is big, or varies a lot, then that's not good.

Figures are only really trustworthy using a wired connection if you want to see how your ISP is performing. Wireless connection is often subject to wild swings due to other connections in your neighbourhood, microwave ovens, and a host of other things.

Thank you. I have to reset the modem every 2 or 3 months as it drops down to the 40 service instead of the 80, the reset always fixes it straight away though.

That shouldn't be happening. Is it getting very hot?

You shouldn't have to reboot the modem, rebooting the router should work.

It's not something i thought about to be honest, i will keep an eye on it now you've mentioned it though.

I get confused between the 2, the 1 i'm rebooting is the box by the master socket ie not the HH3

Edited by Rebeldiamond (Sat 22-Dec-12 16:56:31)

Yep, that's the VDSL modem you are talking about.

Is it an ECI or Huwawei model ?

It's the Huwawei model.

As Zarjaz says, that's the modem. The one thing to note is if you reboot it 10 times in a 24 hour period, DLM may cause your line speed to be reduced. You should be ok though.