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Standard User Rebeldiamond
(newbie) Sat 22-Dec-12 16:32:27
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BT Speedtest question


[link to this post]
 
Can you please explain the acceptable range to me as surely thats an error?

Download speed achieved during the test was - 70.8 Mbps
For your connection, the acceptable range of speeds is 16 Mbps-0 Mbps.
IP Profile for your line is - 77.43 Mbps
Standard User RobertoS
(sensei) Sat 22-Dec-12 16:39:44
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Re: BT Speedtest question


[re: Rebeldiamond] [link to this post]
 
The zero maximum, also showing as the "Attainable" in the graphic, is a reporting bug introduced a few weeks ago. Nothing to worry about.

The important things you are looking for are the IP Profile, which shouldn't vary much, and the download speed which the better the ISP the closer it stays to the IP Profile. If the difference between them is big, or varies a lot, then that's not good.

Figures are only really trustworthy using a wired connection if you want to see how your ISP is performing. Wireless connection is often subject to wild swings due to other connections in your neighbourhood, microwave ovens, and a host of other things.

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet Extra Fibre (FTTC). Sync ~ 54.0/14.9Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User Rebeldiamond
(newbie) Sat 22-Dec-12 16:45:05
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Re: BT Speedtest question


[re: RobertoS] [link to this post]
 
Thank you. I have to reset the modem every 2 or 3 months as it drops down to the 40 service instead of the 80, the reset always fixes it straight away though.


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Standard User RobertoS
(sensei) Sat 22-Dec-12 16:49:22
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Re: BT Speedtest question


[re: Rebeldiamond] [link to this post]
 
That shouldn't be happening. Is it getting very hot?

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet Extra Fibre (FTTC). Sync ~ 54.0/14.9Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User BatBoy
(legend) Sat 22-Dec-12 16:53:48
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Re: BT Speedtest question


[re: Rebeldiamond] [link to this post]
 
You shouldn't have to reboot the modem, rebooting the router should work.


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Standard User Rebeldiamond
(newbie) Sat 22-Dec-12 16:54:23
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Re: BT Speedtest question


[re: RobertoS] [link to this post]
 
It's not something i thought about to be honest, i will keep an eye on it now you've mentioned it though.
Standard User Rebeldiamond
(newbie) Sat 22-Dec-12 16:56:02
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Re: BT Speedtest question


[re: BatBoy] [link to this post]
 
I get confused between the 2, the 1 i'm rebooting is the box by the master socket ie not the HH3

Edited by Rebeldiamond (Sat 22-Dec-12 16:56:31)

Standard User Zarjaz
(knowledge is power) Sat 22-Dec-12 16:59:15
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Re: BT Speedtest question


[re: Rebeldiamond] [link to this post]
 
Yep, that's the VDSL modem you are talking about.

Is it an ECI or Huwawei model ?

Standard User Rebeldiamond
(newbie) Sat 22-Dec-12 17:03:11
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Re: BT Speedtest question


[re: Zarjaz] [link to this post]
 
It's the Huwawei model.
Standard User BatBoy
(legend) Sat 22-Dec-12 17:03:46
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Re: BT Speedtest question


[re: Rebeldiamond] [link to this post]
 
As Zarjaz says, that's the modem. The one thing to note is if you reboot it 10 times in a 24 hour period, DLM may cause your line speed to be reduced. You should be ok though.


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Standard User Zarjaz
(knowledge is power) Sat 22-Dec-12 17:04:26
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Re: BT Speedtest question


[re: Rebeldiamond] [link to this post]
 
What markings does it show on its back ? 3B hopefully.

Standard User Rebeldiamond
(newbie) Sat 22-Dec-12 17:12:46
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Re: BT Speedtest question


[re: Zarjaz] [link to this post]
 
Yes, i just checked and it's 3B
It's no problem rebooting it once every 2 or 3 months to, i just wondered why it might be dropping to half speed at 40.
Standard User BatBoy
(legend) Sat 22-Dec-12 17:15:05
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Re: BT Speedtest question


[re: Rebeldiamond] [link to this post]
 
There is a known problem with Infinity reducing the line speed. To see if this is what's affecting you, try rebooting the router instead.


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Standard User Zarjaz
(knowledge is power) Sat 22-Dec-12 17:17:12
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Re: BT Speedtest question


[re: Rebeldiamond] [link to this post]
 
Pass, I have always held a pet theory that ANY BB kit is always worth powering off once a month or so, just to remind all the kit involved what it is supposed to be doing ! smile

Left to its own devices, my old 8128 service would wander down to about 5meg, with no apparent loss of sync (yes I know this ain't poss). A reboot once every couple of weeks cured it. Still do the same with my FTTC service.

Standard User RobertoS
(sensei) Sat 22-Dec-12 17:19:07
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Re: BT Speedtest question


[re: Zarjaz] [link to this post]
 
An infinite loop?

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet Extra Fibre (FTTC). Sync ~ 54.0/14.9Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User Zarjaz
(knowledge is power) Sat 22-Dec-12 17:57:13
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Re: BT Speedtest question


[re: RobertoS] [link to this post]
 
Aw come on Bob, you know I don't do technical. It's all dark ju-ju this stuff.

I'm still recovering from the whole non-world ending Mayan thing. smile

Standard User RobertoS
(sensei) Sat 22-Dec-12 18:06:41
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Re: BT Speedtest question


[re: Zarjaz] [link to this post]
 
http://forums.thinkbroadband.com/pipexusers/f/419141...

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet Extra Fibre (FTTC). Sync ~ 54.0/14.9Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
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