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Hi Guys
Really just need to pick some peoples brains about getting fibre in at home having seen �Fibre is available here� plastered all over the street cabinets in my village and on Saturday receiving and exclusive invitation from BT to join Infinity. Having checked both TalkTalk (Current ADSL supplier) and BT�s website I find that they can only offer me the same products I currently use.
According to the 2011 leaked data I should be active and should have been since June 2012, but I have not been able to place an order for it with ANY ISP I have tried.
This morning I have entered my details in to the BT Wholesale checker and it says I should be able to get fibre. Unless I am reading it wrong. I just don�t seem to be able to actually order it from anywhere. I wondered if the good folks of this site could come up with any ideas or ways forward for me.
I have linked to some screen shots.
2011 Data Check
http://i632.photobucket.com/albums/uu48/thrashlisaro...
http://i632.photobucket.com/albums/uu48/thrashlisaro...
Cheers
Steve
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I'm afraid that looks like you are misreading it.
It says Fibre Multicast, but that must just be referring to the exchange.
Avove the WBC ADSL2+ line mine has the FTTC estimate:-
WBC FTTC Up to 51.7 Up to 13.2-- Available
WBC ADSL 2+ Up to 3 -- 2.5 to 6.5 Available
Any idea what neighbour's phone numbers show?
My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 54.0/14.9Mbps @ 600m. - BQM
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
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No idea on that one I shall do some digging on phone numbers and see what comes up for them.
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What details did you put into the BTW checker? I assume you are on a TT fully unbundled line which the BT checker knows less about than "normal" non LLU lines.
The data in the spreadsheet is interesting as your post code area is covered by CAB 5, CAB 3 and some EO lines.
Have you used the address checker using the house number and the post code? The post code checker is fairly rubbish!
If you are one of the lines which are EO then I would move (unless you want to wait for the currently undecided BT solution for EO lines).
If you arent on CAB 3 it may just be delayed.
BT Infinity 2 - IP profile 77 / 20 - super fast!
Previously BE Unlimited - 21,000 Download 1,200 Upload but then moved house - 6,500 Down, 1Mb/s up - gutted!
Ex <n>ildram , been to SKY MAX - 15,225 Download
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It's available on Cab 3 but not Cab 5, I think.
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I used the full address checker to get those results.
There is a bit of history with the estate I live on as they initally wired the estate to the town center exchange (some 11 miles away) rather than the local exchange (less than 1 mile away).
Any ideas how I can get a better idea which Cab I am connected to.
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TalkTalk via Openreach in theory should know
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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I used the full address checker to get those results.
There is a bit of history with the estate I live on as they initally wired the estate to the town center exchange (some 11 miles away) rather than the local exchange (less than 1 mile away).
Any ideas how I can get a better idea which Cab I am connected to.
When using the "full address checker" did you put in the house number and the post code?
CAB 5 looks as if it is not yet enabled and you "could" be on an EO line.
BT Infinity 2 - IP profile 77 / 20 - super fast!
Previously BE Unlimited - 21,000 Download 1,200 Upload but then moved house - 6,500 Down, 1Mb/s up - gutted!
Ex <n>ildram , been to SKY MAX - 15,225 Download
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I shall log a request with TT via the members site and see whats occuring.
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I used my full address and it reports that I am on cabinet 5 still which is what I thought I had done previously.
Can you explain what an EO line is?
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Any ideas how I can get a better idea which Cab I am connected to. I'd be fairly sure that checker is correct, Cab 5, seeing as you gave it the address.
What you could do is email and ask [email protected] with the address and TT phone number, possibly the line at the top of that checker result where it gives the cabinet number. Apparently the response time is around three weeks at the moment, maybe rising as more and more people get to know about it.
Also, go out and find cab 5. See if there is a new FTTC cabinet within (probably) 50 metres, or any signs of work like newly-filled trenches, pavement markings or manhole covers.
My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 54.0/14.9Mbps @ 600m. - BQM
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
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There is definitely signs of work, Openreach vans have been about for months and we have a new green cabinet appears with a huge "SUPERFAST is here" poster on it.
I'll fire an email off this afternoon.
Cheers
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That's good. The checker, both before and since its format change does seem a bit haphazard about FTTC.
EO means Exchange Only. Fed direct with no cabinet involved. Currently that means zilch fibre for addresses served that way.
My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 54.0/14.9Mbps @ 600m. - BQM
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
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EO = Exchange Only
If that is the case you are going to be waiting longer for fibre. Why?
An EO line goes to the exchange direct without going via a cabinet, so no easy place to locate a fibre cabinet. Things are changing as the item linked to below indicates.
http://www.thinkbroadband.com/news/5473-suffering-an...
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Cab 5 might be this one here. about 100m down Brodsworth Way from the junction with Stripe Road.
It's a bit difficult to read the number in the Street View pic.
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