I've asked the same question on the official Sky forums as well
Basically, I’ve been using my telephone number to monitor when my cabinet will go live. My phone line has been with Sky for over a year but my broadband was with BE. On Friday 18/01 my broadband switched to Sky. As BE won’t be offering fibre anytime soon my thinking was to join Sky ADSL then simply upgrade in a month or so when my cab goes live.
Anyway, since Friday’s broadband switch all the BT checkers are now failing to find any information on my line. The checks now say “There is no data available for this number. This could be either because it is not a BT line or it is a new BT number that has just been provided. Most new numbers will appear on the checker 24 hours after BT has installed the line.”
I’m starting to worry as last week this check gave very detailed information on my line.
Is this anything to worry about when it comes to ordering fibre?
Thanks for any help.