I have been sitting on the fence for a few months debating whether to install fibre or not. Iím hoping that advice from the forum might help steer me in the right direction. The speed of my ADSL 2 connection, 4.5 mbps, might just suit the needs to stream video if no one else wants to access the Internet at the same time. I remember reading on one of the TBB forum pages that with fibre the ISP is of less importance than it was / is with an ADSL product. Is this still the case?
I have been with IDNET for years and can only report a wonderful service. It just works! Iím now looking for an unlimited package, ADSL 2 or Fibre from an ISP that works quietly in the background and that I do not have to deal with on a frequent basis should a problem occur.
From reading TBB forums, it seems the recommended providers come down to these three if I go fibre - Sky, BT or Plusnet for reasonable unlimited packages. There are always more horror stories than reports of glowing praise. Is it just initial setup and installation problems people experience? Does it settle down afterwards? Customer Support from BT concerns me as does LLU from Sky. Recent reports about Plusnet are less than encouraging. Help please! Would having fibre installed from a niche ISP help to avoid setup problems should they arise?
Thanks for your patience and advice.