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Standard User mabibby
(regular) Tue 12-Feb-13 17:01:35
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FTTC - Joining the Quarterly Delay Club!


[link to this post]
 
Afternoon All,

So Openreach seem to have done another data update today, announcing exchanges updating the Where & When.

My exchange has been moved back 3 months (What a surprise?!?!)

It does strike me slightly that there is a evidant struggle for skilled tradesman to get work, but somehow it takes 4 months to run power to an FTTC cabinet.

Maybe I should stop moaning, but there's nothing like seeing an FTTC cab there waiting to be used and you can't do anything about it! smile

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Standard User ccxo
(experienced) Tue 12-Feb-13 17:25:11
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Re: FTTC - Joining the Quarterly Delay Club!


[re: mabibby] [link to this post]
 
The end quater dates are just holding slots, the cabinets go live when they are ready- you can email openreach and they will give a estimated date, take about 10 days.

Power is one of the slower parts of the rollout as cabinets have been known to wait months for it to be installed- can be a number of factors why they delay is caused but it varies per area.

Orange BB 5856/448
Standard User MadMan
(knowledge is power) Tue 12-Feb-13 17:30:29
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Re: FTTC - Joining the Quarterly Delay Club!


[re: mabibby] [link to this post]
 
4 months, that's now't.

Our FTTC cab was installed last March & still no power to it frown

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Standard User mabibby
(regular) Tue 12-Feb-13 19:11:41
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Re: FTTC - Joining the Quarterly Delay Club!


[re: MadMan] [link to this post]
 
I'd be running an extension lead from someone's outdoor socket to the cabinet! wink

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Standard User ukoffline
(learned) Tue 12-Feb-13 20:11:09
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Re: FTTC - Joining the Quarterly Delay Club!


[re: mabibby] [link to this post]
 
My date has been changed from 31-Mar-13 to 31-Mar-14.
Cabinet has been in place since April.
Standard User MadMan
(knowledge is power) Tue 12-Feb-13 20:18:46
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Re: FTTC - Joining the Quarterly Delay Club!


[re: mabibby] [link to this post]
 
I check the planed roadworks on the web, most days, now't yesterday.

This evening, it's popped up as power cable work at cab, Feb 26 - Mar 4. smile

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Standard User Gal12
(newbie) Tue 12-Feb-13 20:53:53
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Re: FTTC - Joining the Quarterly Delay Club!


[re: ukoffline] [link to this post]
 
Same for me - sure it would have been about April when the cabinet was installed, still no service.

Do you think they've given up guessing at when and where they'll get work completed, more so given the recent upheld complaint about the 'three month' farce?

"Set it to 2014, Jim - we'll have it done by then for sure...right?"
Standard User RobertoS
(sensei) Tue 12-Feb-13 23:59:20
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Re: FTTC - Joining the Quarterly Delay Club!


[re: mabibby] [link to this post]
 
This sounds like a major re-scheduling.

For years, quarterly quarter-slippage has been happening during the last 8 days or so of the quarter. In this case we already have several such reports on the same day, and we aren't half way through February.

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 54.3/15.4Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User ccxo
(experienced) Wed 13-Feb-13 02:13:09
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Re: FTTC - Joining the Quarterly Delay Club!


[re: RobertoS] [link to this post]
 
Well the 2014 dates are end of the commercial rollout, prehaps Openreach is just being realistic with the checker for a change or its a mistake etc.

Orange BB 5856/448
Standard User ncf355
(newbie) Wed 13-Feb-13 09:22:20
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Re: FTTC - Joining the Quarterly Delay Club!


[re: ccxo] [link to this post]
 
Also rescheduled

Cab 21 near West Wick, linked to Worle, North Somerset exchange

Moved Friday from March 31st to June 30th

}frown
Standard User MaryHinge
(member) Wed 13-Feb-13 12:57:40
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Re: FTTC - Joining the Quarterly Delay Club!


[re: ukoffline] [link to this post]
 
Same here, cab has been in place since october and only appears to be waiting the fibre connection. Last time I checked with NGA enquiries a few months ago it was expected to be available next month, but now the address checker shows march 2014. Strangely checking via the postcode checker still shows the end of march 2013.

I've gone back to NGA enquiries to see what the real date is.
Standard User fibreplease
(newbie) Wed 13-Feb-13 13:02:22
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Re: FTTC - Joining the Quarterly Delay Club!


[re: ncf355] [link to this post]
 
Same here on cab 115 in Taunton. Although the below works are listed for 21/02/2013 - 06/03/2013 on the Somerset County Council website for it:

Install 12m of 1 way power duct in Footway,Install 3m of 1 way poly duct in Footway,Performing an 1excavation to expose existing power cable in Footway,Provide 1 Cabinet and base (NGA cabinets)

I'm ever hopeful...

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TP-Link TD-8816 and Netgear WNDR3700
Standard User RobertoS
(sensei) Wed 13-Feb-13 14:06:04
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Re: FTTC - Joining the Quarterly Delay Club!


[re: fibreplease] [link to this post]
 
I'm beginning to suspect someone has messed up and put 2014 in somewhere by mistake.

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 54.3/15.4Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User fibreplease
(newbie) Wed 13-Feb-13 16:35:11
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Re: FTTC - Joining the Quarterly Delay Club!


[re: MaryHinge] [link to this post]
 
I've just checked my postcode now too. It is only covered by one cabinet as it a relatively new housing estate. It still says 31-Mar-13. I think someone at OR has been pressing the wrong buttons.

Xilo C&W LLU @ 4Mbps
TP-Link TD-8816 and Netgear WNDR3700
Standard User MaryHinge
(member) Mon 18-Feb-13 11:51:15
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Re: FTTC - Joining the Quarterly Delay Club!


[re: MaryHinge] [link to this post]
 
Just had a mail from NGA enquiries and we're still on schedule for March/April 2013 despite the March 2014 date on the checker, this is what they said about the projected date on the checker:

"The change in dates on the website is as a result of the recent Advertising Standards Agency ruling –Openreach will be moving to provide a six-and-nine-month view of when exchanges will be enabled to improve the accuracy of this data when it is presented to end-users by CPs.

However, the deployment plan remains the same – the majority of people who were given a March date will still be able to receive service by that point, we are just unable to provide a three-month view any more as a result of the ASA ruling.

Whilst in most cases we were able to forecast an accurate date, deploying fibre is a complex engineering job which involves planning consent in some cases, power provision, traffic management, etc. Therefore there will always be the potential for unexpected delays to occur for an individual cabinet. Moving to a six-month view reduces the impact of such delays on our predictions."
Standard User Stoatwblr
(newbie) Sat 23-Feb-13 02:54:26
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Re: FTTC - Joining the Quarterly Delay Club!


[re: RobertoS] [link to this post]
 
BT gave an undertaking to the ASA that it would stop giving misleading dates for availability.

PLEASE make sure you contact the ASA (not ofcom!) to file complaints about the ongoing slips.

Do you want to stop spam, or do you just want to stop receiving it?
Standard User Sy5gtt
(learned) Sat 23-Feb-13 10:43:06
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Re: FTTC - Joining the Quarterly Delay Club!


[re: MaryHinge] [link to this post]
 
Our date moved from march 13 to June 13.

We have NO new cab and openreach have told me they are having problems with contractors in my area. They told me work would start on the new cab in April and June will be the activation/completion date :-/

We'll see!
Administrator MrSaffron
(staff) Sat 23-Feb-13 12:58:52
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Re: FTTC - Joining the Quarterly Delay Club!


[re: Stoatwblr] [link to this post]
 
If you look at the date lists from Openreach they simply name a month and year, which could be seen emphasis the uncertainty.

The end of month dates seem to slip in at the BT Wholesale level

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User yarwell
(sensei) Sun 24-Feb-13 14:20:18
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Re: FTTC - Joining the Quarterly Delay Club!


[re: RobertoS] [link to this post]
 
just read this, may be relevant...

"OR are changing the predicted rollout dates for future cabinet and exchange deployment:
• End users are looking for a higher degree of certainty around delivery dates, so in order to realistically manage end user expectations around cabinet enablement, we have decided to move to a six month window of delivery as opposed to a three month window."

--

Phil

MaxDSL - goes as fast as it can and doesn't read the line checker first.

MaxDSL diagnostics
Standard User Spud2003
(fountain of knowledge) Sun 24-Feb-13 14:35:33
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Re: FTTC - Joining the Quarterly Delay Club!


[re: yarwell] [link to this post]
 
Sounds like e-mails to Openreach enquiries will increase as accuracy decreases.
Standard User darkmast2
(member) Sun 24-Feb-13 14:50:32
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Re: FTTC - Joining the Quarterly Delay Club!


[re: Spud2003] [link to this post]
 
I don't see how this helps - they will just chuck in a 6 month date rather than a 3 month date. Still might not mean much.
Standard User somerset
(committed) Sun 24-Feb-13 17:06:45
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Re: FTTC - Joining the Quarterly Delay Club!


[re: darkmast2] [link to this post]
 
So due to the ASA complaints from people like Bob they now have 6 month windows. I did suggest that people might prefer no dates be issued...
Standard User yarwell
(sensei) Mon 25-Feb-13 09:54:18
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Re: FTTC - Joining the Quarterly Delay Club!


[re: darkmast2] [link to this post]
 
In reply to a post by darkmast2:
I don't see how this helps - they will just chuck in a 6 month date rather than a 3 month date.
Me neither, it's like re-timetabling the trains for later so more are on time.

It's a bit 1984 to respond to a request for greater accuracy with less precision.

--

Phil

MaxDSL - goes as fast as it can and doesn't read the line checker first.

MaxDSL diagnostics
Standard User Chrysalis
(eat-sleep-adslguide) Mon 25-Feb-13 14:17:58
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Re: FTTC - Joining the Quarterly Delay Club!


[re: yarwell] [link to this post]
 
the real issue seems to be delays or do people think BT have been just moving dates forward 3 months automated knowing it wont be completed?

My date slipped once, I then got a date from the nga email address and it was just 5 days out.

BT Infinity 2 Since Dec 2012 - Estimate 65.9/20 - Attainable peak 110/36 - Current Sync 71/20

Edited by Chrysalis (Mon 25-Feb-13 14:18:08)

Standard User mabibby
(regular) Mon 25-Feb-13 15:16:33
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Re: FTTC - Joining the Quarterly Delay Club!


[re: yarwell] [link to this post]
 
In reply to a post by yarwell:
In reply to a post by darkmast2:
I don't see how this helps - they will just chuck in a 6 month date rather than a 3 month date.
Me neither, it's like re-timetabling the trains for later so more are on time.

It's a bit 1984 to respond to a request for greater accuracy with less precision.


That old "Expectation Management" chestnut.... better to under promise and over deliver!

If the ASA and BT want to lead this old fashioned bureaucratic operational model and adsorb the cost of replying to high volumes of NGA Enquires then so be it.

After all, the Senior Exec's/Management in NGA Openreach need to secure their bonus' right?

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