Is there any benefit for the end user to have an artificial cap on the available speed of their broadband product. As i'm scratching my head..
My profile has dropped from 77.4 to 62.2 after I had turned off my modem.
I was told by the Openreach Engineer a solid 80/20 sync which I was very happy with as my estimate was 51.
Having said that i'm only 350mts from the Cab, all underground 10 year old copper so the line should be good.
I've been told on the BT forum that because my profile is above the estimate, it is not a fault and they can't get an engineer out.. Why does it take an engineer visit to basically come to my house test the line to say its fine and then to call somebody back at the office to reset the DLM. Its crazy..
So, for now I'm going to monitor it over the next 4 weeks to see if the DLM actually goes back up.
And i'm due to receive an Unlocked Modem to view my Max Achievable and Syncs. (If this is around 60 then i will eat humble pie ..)