Driver rang me at 08:15 said he's travelling from Bristol, so should be an hour to get here. On the phone I thought better confirm what he's been told to do so I tell him it's for a new line and BT Infinity.
He arrives at about half 9, I show him where the first master comes into the property. The way it comes in is really awkward and then apparently he isn't trained to do underground installs. The look on my face when he said that must have been priceless, BeThere cut my internet off yesterday so i'm thinking i'm gonna be screwed.
He tells me he should send the order back but coming all the way from Bristol to send it back would be a bit of a waste so will try and get it going. Surely all engineers should be able to do every type of job?
Really impressed with the lads effort though i'm guessing he has just finished some training/apprenticeship cause he looked young.
Found the spare pair, line length around 110 and he is going to go back to cab to test for signal/dial tone etc.
Rings me and says my line is fine but there is a fault on the end from the cabinet to the exchange so he is going to the exchange to sort it out.
Came back at 11:30 to finish off the install by drilling through the brick wall to get the new line in, guessing he should finish around 12:30, so should be a successful install.
Will have to eventually redo my internal networking to upstairs so I can use wired connections.
If I do want to test my sync speed using the RJ11 I already have wired through the house, will the sync speed return back to normal pretty quickly if I go back to his cable?
Edited by MikeBlitz (Tue 05-Mar-13 11:54:56)