Intrigued by infinity activation process

Hello,
Im due to have Infinity installed tomorrow. I'm intrigued by how the install and activation works.
Will my phone line be moved over to a specific port in the FTTC cabinet? Is this pre activated and tied to my BT account prior to the engineer moving it over or does engineer initiate that process?
Just wondering!

He will jumper you over to a FTTC port, obviously he will come round and do all the additional work needed. Change master socket and install the modem for you as well.

In reply to a post by ryant704:

He will jumper you over to a FTTC port, obviously he will come round and do all the additional work needed. Change master socket and install the modem for you as well.

thanks, i understand that bit i'm more interested in the logical side of it.

The non technical info is here
http://www.productsandservices.bt.com/products/broad...

Since the OP is in Exmouth like me I assume there's a good chance he'll get a Kelly Communications chap. I didn't get a phone call from him and he just fitted the modem/socket and left, didn't ask about or set up the router. Having said that I've no complaints about him.

Edited by Spud2003 (Thu 18-Apr-13 19:38:19)

In reply to a post by jparnell82:

Im due to have Infinity installed tomorrow. I'm intrigued by how the install and activation works.
Will my phone line be moved over to a specific port in the FTTC cabinet? Is this pre activated and tied to my BT account prior to the engineer moving it over or does engineer initiate that process?

The engineer only works in the old cabinet, connecting the D side of your line to a spur that goes to the FTTC cabinet, and ensuring the copper line that comes back from the FTTC box is connected to the E side of your line.

I assume the FTTC boxes are remotely configured and so the engineer will contact the Openreach control centre and get them to enable or configure the port that your line is now attached to.

Then the engineer attends your home.

A port is allocated several days before the install date, it actually goes 'live' the evening before the install date, usually around 6pm*. The allocated port is indicated in the installers task notes.








* Connected mine up at 7pm the evening before the install date.