Im due to have Infinity installed tomorrow. I'm intrigued by how the install and activation works.
Will my phone line be moved over to a specific port in the FTTC cabinet? Is this pre activated and tied to my BT account prior to the engineer moving it over or does engineer initiate that process?
The engineer only works in the old cabinet, connecting the D side of your line to a spur that goes to the FTTC cabinet, and ensuring the copper line that comes back from the FTTC box is connected to the E side of your line.
I assume the FTTC boxes are remotely configured and so the engineer will contact the Openreach control centre and get them to enable or configure the port that your line is now attached to.
Then the engineer attends your home.
James BT Infinity 2 19/09/2012 - Speeds 49 / 8.2 Mbps - Sync 53 / 9.5 Mbps @ 470m
Huawei modem -> RT-N66U -> Switch -> PC/Mac/Linux/NAS/Phone/TV - last speedtest
13 years of broadband - 1999 ntl:(512k/1M)/BTbusiness(2M)/Metronet(2M)/Bulldog(8M/16M)/BE(19M/16M)/BT FTTC(46M)