thats why I asked the question.
What we not privy to is cost BT pay for support staff, contracts with offshore call centres etc.
Their user base usage patterns so how many are light users?
Billing if its paper based and not direct debit both have costs over the base price. So we can assume for £26 its direct debit and no paper billing.
If £7 is too small is talktalk and sky margin also too small?
If ofcom take action the result wont be good for consumers I feel.
BT Infinity 2 Since Dec 2012