New BT Home hub 4 with Dual band WiFi

Posted in the fibre forum as people in here have been talking about the need for dualband wireless to utilise FTTC/P speeds.

I spotted a BT press release that may interest those interested in Dual band routers.

I would be interested in anyones views if they get hold of one of these. (Or have a view from the technical specs)

What is the wireless performance
What sort of improvement in WiFi over the old Hub 3.


Other comments about the Hub 4 performance.

Please no rants/raves about BT, just the Home hub 4!

Thanks

http://www.btplc.com/newsadmin/images/articleimages/...

Image of it

Keen price

The BT Hub 4 will be rolled out to BT Broadband and BT Infinity packages over the coming months, starting from Friday May 10. From June, existing BT customers will be able to upgrade for free to the new hub when they take out a new contract or they can buy one at a special price of £35 including VAT from www.bt.com.

In reply to a post by BatBoy:

Keen price

The BT Hub 4 will be rolled out to BT Broadband and BT Infinity packages over the coming months, starting from Friday May 10. From June, existing BT customers will be able to upgrade for free to the new hub when they take out a new contract or they can buy one at a special price of £35 including VAT from www.bt.com.

Of cause it is a keen price since you can only use it on a BT service.

I have BT Infinity...

Dual band so you can have 5GHz and thus less wireless congestion will be a nice addition.

Not sure about only 1 Gigabit LAN port, seems a bit penny pinching

In reply to a post by MrSaffron:

Dual band so you can have 5GHz and thus less wireless congestion will be a nice addition.

Depends if both bands can be used at the same time. My cable router is dual band, but only one band can be used at a time.

Not sure about only 1 Gigabit LAN port, seems a bit penny pinching

is a bit tight.


i wonder if they will make it so air can circulate better, my next door neighbours HH3 get pretty warm to be honest, I would worry about it.

I don't like these routers that can't be used on another service, even if they are locked for the contract, and then can be unlocked after, would be a good thing

In reply to a post by BatBoy:

I have BT Infinity...

Which is a Bt service, they sell it cheap as they know you are not going to buy a locked router and then vanish.

It combines Smart Wireless and concurrent dual band wireless (dual stream 802.1n MIMO technology simultaneously at 2.4GHz and 5GHz)

What makes you think it's locked to BT?

Post deleted by Crusiux

In reply to a post by zyborg47:

Depends if both bands can be used at the same time. My cable router is dual band, but only one band can be used at a time.

Yes, a few early design routers were like this, only one antenna set inside the box. Draytek do this too (annoyingly).

Edited by jchamier (Wed 08-May-13 07:01:17)

And it is concurrent wireless ...


What I do wonder is if they have built in IPv6 - possibly hidden and needing to be switched on. It would have been an ideal way to start getting devices out there.

In reply to a post by MrSaffron:

Dual band so you can have 5GHz and thus less wireless congestion will be a nice addition.

Not sure about only 1 Gigabit LAN port, seems a bit penny pinching

Sitting here wondering why they go to the effort on wireless and saving a £1 or so on slowing down the ethernet ports.

In reply to a post by BatBoy:

It combines Smart Wireless and concurrent dual band wireless (dual stream 802.1n MIMO technology simultaneously at 2.4GHz and 5GHz)

What



that is ok then, not that much uses the higher band.

makes you think it's locked to BT?

Because that is what Bt have done since HH version 1.

In reply to a post by Chrysalis:

Sitting here wondering why they go to the effort on wireless and saving a £1 or so on slowing down the ethernet ports.

Because they want us all to use wireless so they can spy on us.

Joking of cause, but yes, it seems that wireless is the in thing.

i tend to use Ethernet if I can,

In reply to a post by zyborg47:

makes you think it's locked to BT?

Because that is what Bt have done since HH version 1.


WRONG.

They may have done that on home products but NEVER on the business line. And there is nothing in te BT release to say whether the new hub is a home, or business product or will serve both.

In reply to a post by zyborg47:

In reply to a post by BatBoy:

makes you think it's locked to BT?

Because that is what Bt have done since HH version 1.

WRONG.

They may have done that on home products but NEVER on the business line. And there is nothing in te BT release to say whether the new hub is a home, or business product or will serve both.

And you can bet that it won't allow incoming imcp requests on the Wan

In reply to a post by MHC:

In reply to a post by zyborg47:

makes you think it's locked to BT?

Because that is what Bt have done since HH version 1.

FWIW - my old HH2 works quite happily on my TalkTalk line - with zero hacks. TalkTalk authenticate by line, rather than user id and password.

In reply to a post by tommy45:

And you can bet that it won't allow incoming imcp requests on the Wan

or selecting OpenDNS servers

Why not? The BT hubs that I use all allow it.

In reply to a post by MrSaffron:

Dual band so you can have 5GHz and thus less wireless congestion will be a nice addition.

Not sure about only 1 Gigabit LAN port, seems a bit penny pinching

I had a brand new dual band router "Netgear WNDR4000" in my opinion the dual band made no difference, it was actually worse than my Billion 7800N.

So, I went back to the Billion 7800N, what a piece of kit.

In reply to a post by MHC:

Why not? The BT hubs that I use all allow it.

It would appear that the HH3 doesn't do linky and i'm faily sure i've seen people make negative comments regarding this on here and other forums
and here

Edited by tommy45 (Wed 08-May-13 13:30:45)

So what ...

Just because the old HOME Hub does not do it is no reason to assume the new hub will not. ALL the Business hubs respond perfectly well.

In reply to a post by tommy45:

In reply to a post by MHC:

Why not? The BT hubs that I use all allow it.

It would appear that the HH3 doesn't do linky and i'm faily sure i've seen people make negative comments regarding this on here and other forums
and here

We're talking about the BT Hub 4 not the HH3

Well I better keep the OR Modem them! Sounds interesting, bit peeved that they skimped on the LAN ports again but I can't complain. As a freebie for new customers it sounds quite good and the £35 for existing customers seems reasonable enough. Not sure why you'd re-contract for it though.

In reply to a post by zyborg47:

that is ok then, not that much uses the higher band.

Wrong, most of the laptops I've seen in the last 3 years are dual band, most smartphones (except iPhone until 5) pretty much all tablets.

2.4GHz is pretty crowded in many residential streets, and horrific in any high rise. Due to the WiFi congestion, performance on many high speed services is lost - users are paying for 40mbps FTTC, syncing at 40, and getting WiFi speeds of 10meg or so. Similar with cable.

Virgin Media's SuperHub has 5ghz mode but turns off 2.4, which means people lose their older devices, so nobody uses it.

I use 5GHz pretty much exclusively apart from my WiFi radio which is only G compatible, so I keep both the radios in my RT-N66U switched on - I get full speed on my work Windows laptop, and my MacBook Air, from my 45megabit service over 5Ghz. I get generally between 22 and 38 megabit on 2.4 GHz.

In reply to a post by MHC:

In reply to a post by zyborg47:

In reply to a post by BatBoy:

makes you think it's locked to BT?

Because that is what Bt have done since HH version 1.

WRONG.

They may have done that on home products but NEVER on the business line. And there is nothing in te BT release to say whether the new hub is a home, or business product or will serve both.

So we are both correct., since i have never had a Bt business broadband service I would not know, but do they really use home hubs for business broadband? they never used to.

For home use every single homehub I have seen have been locked. It was possible to unlock 1,1.5 and 2, but not sure if version 3 can be unlocked.

In reply to a post by HTTP404:

FWIW - my old HH2 works quite happily on my TalkTalk line - with zero hacks. TalkTalk authenticate by line, rather than user id and password.

Talk Talk is a bit strange, My mates old sky router worked with Talk Talk as well, but it did not work when he changed to Orange.

In reply to a post by jchamier:

In reply to a post by zyborg47:

that is ok then, not that much uses the higher band.

Wrong, most of the laptops I've seen in the last 3 years are dual band, most smartphones (except iPhone until 5) pretty much all tablets.

Oh right, fair enough, i have not really kept up with wi-fi to be honest as i tend to avoid it at home, Only use it for phone and laptop.
i know my laptop only use 2.5 and i thought my Nexus 4 did, but then i have not really looked.

2.4GHz is pretty crowded in many residential streets, and horrific in any high rise. Due to the WiFi congestion, performance on many high speed services is lost - users are paying for 40mbps FTTC, syncing at 40, and getting WiFi speeds of 10meg or so. Similar with cable.

Not so bad here, but it is more crowded than it used to be, about 7 years back there was only my wif-fi signal around here, now if I look on my mobile there is 9 ranging from good signal to awful signal.

Virgin Media's SuperHub has 5ghz mode but turns off 2.4, which means people lose their older devices, so nobody uses it.

I use 5GHz pretty much exclusively apart from my WiFi radio which is only G compatible, so I keep both the radios in my RT-N66U switched on - I get full speed on my work Windows laptop, and my MacBook Air, from my 45megabit service over 5Ghz. I get generally between 22 and 38 megabit on 2.4 GHz.

i thought my router had 5Ghz, but it don't, not too bothered to be honest , as i said i only use Wi-fi for laptop and phone. I don't use the laptop that often, or the phone

In reply to a post by zyborg47:

Oh right, fair enough, i have not really kept up with wi-fi to be honest as i tend to avoid it at home, Only use it for phone and laptop.
i know my laptop only use 2.5 and i thought my Nexus 4 did, but then i have not really looked.

Nexus 4 does 5GHz easily, and very well. I had one on loan for a while.

Not so bad here, but it is more crowded than it used to be, about 7 years back there was only my wif-fi signal around here, now if I look on my mobile there is 9 ranging from good signal to awful signal.

Yes, and if you use an expensive laptop with good antennas, you can often see more. In 2002 I was the only WiFi signal in my road. In 2013 there are over 15. All at 2.4GHz.

i thought my router had 5Ghz, but it don't, not too bothered to be honest , as i said i only use Wi-fi for laptop and phone. I don't use the laptop that often, or the phone

Not all do, but its good to see people like BT introduce it, hopefully Sky will next. In the third party market, the Asus RT-N66U is a great (and inexpensive) router for non ADSL users and has all these modern conveniences too

No, BT have not done it since HH1. They have done it to some hubs.

still not sure why all the fuss over wireless.

Basically if speed matters I connect over ethernet, anything wireless it just has to be fast enough to load a web page and to transfer small files.

However all isp supplied stuff mostly seems to consider ethernet speeds as a secondary issue, except maybe VM who have at least supplied gigabit ports on their router.

the n66u was expensive enough to make me buy a n16u instead.

although when comparing to other routers that have the wifi features it has I agree its well priced.

In reply to a post by jchamier:

Nexus 4 does 5GHz easily, and very well. I had one on loan for a while.

just not seen it in the specs, but then I have not really seen much of the specs, just CPU, memory, screen size and some other bits.

Yes, and if you use an expensive laptop with good antennas, you can often see more. In 2002 I was the only WiFi signal in my road. In 2013 there are over 15. All at 2.4GHz.

i connected the hi-gain wi-fi to my PC as I still got the software on here and it came up with one more, but it must have been a distance.

the problem is people just stick their router on high power and that is it, Saying that I wonder how many routers got any control on the power. My Tplink I can change power level, high , middle and low. I have got it on the lowest. setting, after all why do I want it to broadcast outside my garden?

i still does mind you even on low, I can go across the road and still get a good signal.

I can understand if people got large houses.

I just been looking at my mobile phone and the Wi-fi analyser. there are a few BT homehubs 3 around here and they are changing all the time, different signal strengths.

Not all do, but its good to see people like BT introduce it, hopefully Sky will next. In the third party market, the Asus RT-N66U is a great (and inexpensive) router for non ADSL users and has all these modern conveniences too

Will not affect me what Bt, Talk Talk or sky does, the first two I will never use, simple as that and i can't see myself going for Sky either.

I hope Asus have improved their routers, I got one for a friend a couple of years back and it kept crashing, got too warm and it had to cool down down before it would work again.

I got a Tp-link cable router and it was a good price for what it offered at the time, reliable and stick the Wi-fi on high and it got one hell of a range, but of cause only 2.5ghz. the only problem I have with it is the aerials, they stick out a bit, but now the unit is under the Tv, they are tucked behind a back plate on the Tv unit.

Is the HH4 a ADSL modem come DSL router or do it also have a VDSL modem built in as well?

In reply to a post by MHC:

No, BT have not done it since HH1. They have done it to some hubs.

My sister-in-laws version one was locked, my version 1.5 was locked, my my sister-in-laws version 2 is locked, next door neighbours version 3 is locked.

you can change settings, but unless you unlock them they will not work on most other ADSl connections

In reply to a post by Chrysalis:

still not sure why all the fuss over wireless.

Basically if speed matters I connect over ethernet, anything wireless it just has to be fast enough to load a web page and to transfer small files.

However all isp supplied stuff mostly seems to consider ethernet speeds as a secondary issue, except maybe VM who have at least supplied gigabit ports on their router.

My, Wii, PS3, main computer, NAS and my VoIP is all Ethernet. I did use Wi-fi for a couple of months on my main computer when my home plugs did not do the job, but i now got a ethernet connection.

My laptop and phone are the only two things that use my Wi-fi. i am even thinking of turning of my wi-fi untiil I really need it.

In reply to a post by zyborg47:

Is the HH4 a ADSL modem come DSL router or do it also have a VDSL modem built in as well?

Ethernet and ADSL WAN ports.

In reply to a post by Chrysalis:

still not sure why all the fuss over wireless.

All these new fangled devices don't come with ethernet. e.g. most Ultrabooks have dual band WiFi, and lots of storage, but no ethernet port. e.g. the new KIRA range from Toshiba, or the ASUS Zenbooks, or the Apple MacBook Air. Many offer a USB2 ethernet adaptor for extra cost which has problems at even 100megabit. (apple has a thunderbolt one, which does gigabit).

Also many people don't want to run ethernet all around their house, the VM cable point, or the BT line are in a corner on a ground floor, and the kids in their bedrooms want phone, tablet, and PC/laptop to work. Homeplug works in a lot of cases!

Nice looking bit of kit i must say but without all gig ports its a no deal from me.

Like a few here i have all the main stuff on cable with only our phones, 2 kindles, 2 ipod touch and a android tablet on wifi so dual band means naff all to me.

For comparisons sake, Virgin didn't skimp on the ports.

In reply to a post by yarwell:

In reply to a post by zyborg47:

Is the HH4 a ADSL modem come DSL router or do it also have a VDSL modem built in as well?

Ethernet and ADSL WAN ports.

See, I thought that they would have sense and put a VDSL modem in, that way there will be no need for a separate modem for Fibre.

In reply to a post by jchamier:

In reply to a post by Chrysalis:

still not sure why all the fuss over wireless.

All these new fangled devices don't come with ethernet. e.g. most Ultrabooks have dual band WiFi, and lots of storage, but no ethernet port. e.g. the new KIRA range from Toshiba, or the ASUS Zenbooks, or the Apple MacBook Air. Many offer a USB2 ethernet adaptor for extra cost which has problems at even 100megabit. (apple has a thunderbolt one, which does gigabit).

Also many people don't want to run ethernet all around their house, the VM cable point, or the BT line are in a corner on a ground floor, and the kids in their bedrooms want phone, tablet, and PC/laptop to work. Homeplug works in a lot of cases!

just right for someone to sit outside and use your broadband and don 't think that WPA2 can't be hacked.

The thunderbolt adapter is pretty good speed wise, have had some really good speeds to my server in the office

In reply to a post by zyborg47:

just right for someone to sit outside and use your broadband and don 't think that WPA2 can't be hacked.

Yes it can be hacked, but would somebody really go to the time and trouble just to use your broadband, or on the off chance they could find something useful/valuable, possible but fairly unlikely.

Add to that if you use a key over 25 characters (mines 63) it becomes impractical to try and crack.

More on topic though, I was looking at a wireless access point recently, which had really good specs (nice powerful signal), but then I realised it only had 100mbps ports, my wired network, which links back to the server is 1Gbps, so thats the maximum wi-fi speed crippled for the sake of shaving a few £'s of the build cost, if that. Although it would probably be fine as the wireless is only really for the phones and tablets.

Edited by R0NSKI (Thu 09-May-13 22:43:03)

In reply to a post by MrSaffron:

The thunderbolt adapter is pretty good speed wise, have had some really good speeds to my server in the office

Good to know! I had hoped it could, as it seems thunderbolt is just PCIexpress, and the adaptor contains the same Broadcom electronics some PCIe cards have in servers

In reply to a post by zyborg47:

just right for someone to sit outside and use your broadband and don 't think that WPA2 can't be hacked.

I already share my broadband vis BTFon and with a decent password it could take 1000s of years

Anyway my thoughts on the HH4

Wireless channel operation
� 2.4GHz: 20MHz (default), 40MHz supported ??? Why?
� 5GHz: 40MHz (default), 20MHz supported
� Up to 64 simultaneous wireless users supported

Wireless encryption
� 2.4GHz: WPA & WPA2 (default), WPA, WPA2 and WEP 64/40 ??? Again why?
� 5GHz: WPA2



Still not adhering to 802.11 standards but at least the 5ghz is OK.

2x2 MIMO is a strange choice for 'most reliable' connection branding when nearly all other N routers are 3x3 but otherwise looks OK

Post deleted by Sadoldman

In reply to a post by smouty:

� 2.4GHz: 20MHz (default), 40MHz supported ??? Why?

to be neighbourly using 20MHz channels is friendly, as there are too few 2.4GHz channels in many residential streets

Wireless encryption
� 2.4GHz: WPA & WPA2 (default), WPA, WPA2 and WEP 64/40 ??? Again why?

Some kids toys (e.g. Nintendo DS) only work with WEP

Still not adhering to 802.11 standards but at least the 5ghz is OK.

Out of interest which part of the spec does it break?

2x2 MIMO is a strange choice for 'most reliable' connection branding when nearly all other N routers are 3x3 but otherwise looks OK

Lots of kit is only 2x2 receiver, so 3x3 is cost that many people won't be able to use. Many top end ultrabooks from 2012 are only 2x2 sadly too. Sky's N router, and the new Sky Hub are both 2x2 as well, as was VM's SuperHub until today's announcement

Edited by jchamier (Fri 10-May-13 19:19:04)

In reply to a post by R0NSKI:

In reply to a post by zyborg47:

just right for someone to sit outside and use your broadband and don 't think that WPA2 can't be hacked.

Yes it can be hacked, but would somebody really go to the time and trouble just to use your broadband, or on the off chance they could find something useful/valuable, possible but fairly unlikely.

Add to that if you use a key over 25 characters (mines 63) it becomes impractical to try and crack.

i must admit, mine is pretty short as it is easier to enter into my mobile phone.

More on topic though, I was looking at a wireless access point recently, which had really good specs (nice powerful signal), but then I realised it only had 100mbps ports, my wired network, which links back to the server is 1Gbps, so thats the maximum wi-fi speed crippled for the sake of shaving a few £'s of the build cost, if that. Although it would probably be fine as the wireless is only really for the phones and tablets.

My router is 1Gb/s on all four ethernet ports and so is my NAS.

Use a QR wi-fi code generator to make a QR code, then use QR Droid to set it up on your Android device, no idea if similiar exists for the iPhone.

Then it's just a case of getting QR Droid on your phone/tablet and scanning the code

In reply to a post by jchamier:

Out of interest which part of the spec does it break?

2x2 MIMO is a strange choice for 'most reliable' connection branding when nearly all other N routers are 3x3 but otherwise looks OK

Lots of kit is only 2x2 receiver, so 3x3 is cost that many people won't be able to use. Many top end ultrabooks from 2012 are only 2x2 sadly too. Sky's N router, and the new Sky Hub are both 2x2 as well, as was VM's SuperHub until today's announcement

There is a good article here - http://www.smallnetbuilder.com/wireless/wireless-fea...

The pertinent point being 'According to 802.11-2012, APs and routers must default to 20 MHz bandwidth mode in the 2.4 GHz band. They may switch to 40 MHz bandwidth mode only after satisfying multiple criteria, including no "fat channel" intolerant bit set and no interfering APs. In addition, to meet spec, APs are not allowed to have a "40 MHz only" mode in the 2.4 GHz band.'

A lot of manufacturers such as Cisco have removed it completely.
The N standard also requires that for any data rate above 54mbit that WPA2 only (or no encryption) so for older equipment use G but for N mode it would make sense to use WPA2 as default and WPA+WPA2 for G.

In reply to a post by smouty:

The pertinent point being 'According to 802.11-2012, APs and routers must default to 20 MHz bandwidth mode in the 2.4 GHz band. They may switch to 40 MHz bandwidth mode only after satisfying multiple criteria, including no "fat channel" intolerant bit set and no interfering APs. In addition, to meet spec, APs are not allowed to have a "40 MHz only" mode in the 2.4 GHz band.'

Great!!

er - they have locked the router to BT products on the Business product line for years (yes it can be cracked/bypassed but still natively locked)

I you refer you to my 2wire hub supplied with Business Broadband Network - locked to @bt broadband domains (will work on home & business but not other ISPs)
My voyager2200 supplied with Business Broadband Opt1
The 32 current Business Hubs (identival to HH3) I just installed on Business Infinity etc.

I have installed several brand new out of the box BT supplied 2700s on not BT lines without any issues.

In reply to a post by MHC:

I have installed several brand new out of the box BT supplied 2700s on not BT lines without any issues.

it can even depend what browser you use whether the login gets checked and rejected. I used a 2700 for years but when I tried to use it elsewhere in fault finding the ISP login was rejected (same ISP as I had been using it on).

I can confirm that the HH4 will let you have separate SSID's and password's for the 2.4 and 5GHz wifi

Unfortunately I only have an appleTV running on 5 so I can't compare the two at the moment

Just ordered mine by logging into My BT, then click My Broadband at the top tabs on screen, then BT HH4 down the side. £6.95 for postage, not happy but for just under £42 cant really moan.

Edited by deleted (Sat 01-Jun-13 15:22:22)

£6.95 is probably what BT are paying in courier charges. For example - if you send using a Parcel Force 48 hour standard service and they collect from you (as they will with BT) the cost is £9.97 + VAT = £11.97 So take off a decent discount for large volumes and you can see that BT would not be profiting from it.

Hello

Not to bad then. Just doing ebay a lot and daft prices they change ( not BT, just people in general). annoys when they try and make on that. So maybe this is ok then, me being tight I guess and don't like to pay more than needed.

Lets see what this new box of tricks is like, arriving Wednesday and goes through the letterbox of average size, see shall see.

Are the BT Business hubs they supply now the same as the home hubs?

Whats the differences?

These are packed to go throught the average letter box, ours is a door from 2008, the normal white PVC and glass standard thing and now a card through the door saying parcel to bit, and not left 90 second run around the corner at the pos office like parcel force do, So guessing royal mail and postman pat in the small red van that does the rounds or some other courier.

Wife just rang and me at work so not seen the card but if sorting office downtown, down I go to get.

So much for going through the letter box. now time wasted going the wrong way home and rubbish car filled streets to get it.

Edited by deleted (Wed 05-Jun-13 20:39:25)

Is it just me or is your post just random words? I find it very difficult to actually understand what you have written?

For example, what does this mean:

Wil but my thought on it on this listing later in a day or two when all is going hopefully a quick swap over and log the things onto it's wireless.

Are you typing those from a phone with predictive text as I suspect the words in the sentence are not the ones you intended to write?

I'm sure there's a Firefox plugin for decoding these messages!

cheers, a

The software within is different. Allowing all the functionality of the old business 2-wire.

Hi

So all going in our house.

Wireless seems the same as did the insider program for that.

Nice looking thing, shame it is out of sight in the cupboard but that where the master socket is as I moved it there, not good in our small hall way on display. Other nicer places and rooms but then extensions so no good for FTTC

Just plugged it in and first thing I did was change the 5 Ghz wireless name to something more me, ok used my name!.

You can change both bands names and passwords. So both separate.

Now to the new thin box to go through the letterbox.

No it is not as geared up for sending back the old versions of hub as the box has on it "BT Hub Swap box".

They expect the old one back, I think not as a spare to keep internet going if the HH4 dies that it will at some point in the future, the openreach modem is 2 years old so might be that first to die.

I paid for this at £35 so mine and 2 years on surely the old HH3 is.

Not sending it back, anyone know the rules on this, it goes on about recycling so I guess the system just sends another replacement (HH4 I paid for) and thinks old one has died as getting another.

Me keeping, lets see if I then get asked by phone, email or post to send HH£ back that I will not unless money comes into it!.

What I received. Sorry for poor photo, up high in cupboard so camera cant get back enough to focus.

https://plus.google.com/photos/101665468320484615712...

Hi

Just found email, been a busy day running about all before dentist tonight,

suddenly having to go and get this downtown where it always is slow in the car, not good.

Done on work computer in a hurry and ok not checked for spelling or if it made sense, did as I wrote it.

Got the thing plugged in and going. Had to relog a few wireless laptops and phones to it.

Nice bit of kit at the moment but only been going about 40 minutes.

Will say the same if it still goes after 3 years of being continually on.
Not to much to expect.

they expect the old HH3 back. I think not after 2 years of having that when the FTTC came and me was one of the first to get, did in the week of it going live.

Hope this makes more sense.

It's good that you post your experiences. I am not being rude but is english your second language. Your post here reads like a haiku - maybe you are just a poet at heart?

I can understand what you are saying in this post but it is still an little unusual in the way of your use of the english language.

Anyway, be interesting to see how you get on in the coming months with HH4. I currently use a BiPac router and a separate wireless hub as I wasn't much impressed with the HH3 personally - plus wanted to have full gigabit ports. But the lure of having dual band at £35 may be enough to tempt me a little later on.

I am surprised though that they want the HH3 back. It may be that they provide the envelope just because of WEEE regulations that mean anyone selling equipment has to be willing to take back a similar product for recycling. If BT confirm whether they actually require it back then it would be good to know.

I shared the same experience on the delivery front, getting the 'red card' asking you to pick it up from the sorting office.
However I did get an explanation, as the guy serving was my postie, who said as he started to push the parcel through the outer wrapping paper started to tear, and he got concerned he would damage the contents.

More than happy with the router, now see full speeds via wireless on all devices, I-pad, Panasonic CF-C1 and a Samsung galaxy smart phone thingy. The lack of gig ports doesn't bother me, the one it does have goes straight in to the I-Mac.

As for the looks of it, with it's one light showing, it reminds me of Klaatu !

From Abingdon near oxford and born in Oxford, English and from same town, now 39 years old.

Just the way we write I guess.

If they demand it back I will say, for now keeping it.
Like you say a recyling thing as a replacement, guess they thing the one it repalces its not going.

I am keeping for a spare untill a new HH4 or in years to come maybe something even nicer if that is what BT sent out then and new customers get.

Bad saying it goes through the door, not if a repacement then with the big box to suit the old versions of hub.

Hi
New here, first post so here goes
DON'T DO IT !
Keep to the HH3
Had a new HH4 for just over a week and half my wireless devices (sky boxes on wireless, laptops etc) show VERY bad signal strength. Whats worse they drop in and out like nobody's business. The HH3 was fine.
Been through all the setups and menus, know what I'm doing with it all and no ...the 3 is better !
Just as a side thought, the Sky wireless boxes show up in the HH4 diagnostics as ethernet !
Bored with phoning another sub-continent so will just re-connect my trusty old HH3 and put £42 down to experience
On a slightly diffferent note, been quoted £1,500 to go from FTTC to FTTP (30 metres with the pole in MY garden!)
JOY ....

Anyone know how to get the ADSL stats from the HH4?

If 448k upload does that mean that it is only connection with ADSL and not ADSL2+?

Getting:-

Downstream: 6.844 Mbps
Upstream: 448 Kbps

Predicted speed at my mum's new address was 4.5Mbps to 11.5Mbps so was expecting closer to 11Mbps as I've done the usual and fitted a face plate filter.

In reply to a post by PaulIvybridge:

On a slightly diffferent note, been quoted £1,500 to go from FTTC to FTTP (30 metres with the pole in MY garden!)
JOY ....

OT I know, but what made you think the fact that you are 30m from the pole in your garden would give you a cheap installation? That's got nothing to do with it.
It's the distance from the fibre aggregation node (normally underground in a manhole near your cabinet) to your house that determines your FTTPoD installation charge. The new fibre needs to be installed over that whole distance.

Edited by deleted (Mon 24-Jun-13 21:01:58)

In reply to a post by PaulIvybridge:

On a slightly diffferent note, been quoted £1,500 to go from FTTC to FTTP (30 metres with the pole in MY garden!)
JOY ....

Tell them you want it done for the minimum £500 or you will start charging them £200 per occasion for access to the pole.

(Unfortunately, they probably have some access agreement with the owner of the land. Which may be you if you've bought out a Ground Rent or Chief Rent).

The same way you got them from the Hub3 or 2.

http://192.168.1.254

advanced settings (you'll need the admin password, or the new one that has been set by you)

broadband

ADSL

more details

There are no "more details"

at the bottom of the page, below the initial sync rate stats ?

I have a 4, but am on FTTC, but thats where the extra detail is on a 3, and the pages are all the same otherwise.

I'll have to grab some screenshots when I'm next at my mums but I'm sure the options are not there.

When my Sky broadband goes live I'll be able to take my Speedtouch 585 over and get some "real" stats from the line. My worry is the two joining boxes in the loft are causing the line to be slower then it would otherwise be.It also seems like it is only connecting at ADSL speeds and not ADSL2+ speeds.

Are you using 5ghz. This would give much worse signal but the 2.4ghz should be the same or better.

It's dual band so it's possible you are on 5ghz as this is enabled automatically.

5ghz will give around half the range but in the same room as the router it would be around twice maybe 3 times faster than 2.4ghz.

Edited by ukhardy07 (Mon 24-Jun-13 23:48:02)

I own the land and I did thibnk of this as a bargaining tool ... maybe

As far as I can see both 2.4ghz AND 5ghz are enabled but nothing is locking on to the 5ghz
The 2.4ghz band seems to be much worse than the HH3

Disable the 5ghz just to be sure or rename it.

Also change the wireless channel to 1, then 6, then 11. It could be interference on a new wireless channel this hubs defaulting too.

If that fails perhaps it's faulty.

I can't see it being significantly worse though.

Edited by ukhardy07 (Tue 25-Jun-13 00:26:54)

Have you checked there isn't a wayleave in the Deeds? If there is, you should have been told about it by your conveyancing solicitor.

Edit. Not quite so simple, and there could be a Easement, not a Wayleave.

http://www.utilityserve.co.uk/wayleaves_and_easement...

and a different take on it by Openreach.

Edited by RobertoS (Tue 25-Jun-13 00:33:40)

No easement, no wayleave
They pay me rent, I let them access the pole
Time for a deal I think ...

Done all that, will now wait an hours or so to see if it makes an appreciable difference - hear what you are saying about it not being worse and that is all I can hope for I guess !

I know you only wanted HUB 4 comments, but so you can make comparisons with its closest competitor the superb VM Superhub 2, here is a LINK. This will help you test BT's claim that their's is the most reliable WiFi connection, a very difficult claim when it has only been out for a month. Here are some opinions of Superhub 2

Edited by deleted (Tue 25-Jun-13 17:00:10)

I got my Home Hub today ready for an FTTC install on Friday, and I was a little surprised to find it is a 3rd generation and not the new 4th. So rollout seems quite slow.

In reply to a post by nOw2:

I got my Home Hub today ready for an FTTC install on Friday, and I was a little surprised to find it is a 3rd generation and not the new 4th. So rollout seems quite slow.

Ring up BT and complain that u should have got the HH4. After a few minutes of looking into it for me they said I was entitled to it and sent me one out (even got them to waive the p&p fee).
Not sure y I bothered really as I've reverted back to my trusty Billion as it does mac filtering.

It seems the same signal around the flat ( ok on one level and smaller than your property I guess), from HH3 to 4 made no difference to me, set both channels to auto and renamed both to include their frequency in the new name somewhere.

I can log onto the correct band that is 5ghz and seems all ok.

Had two routers running before, a netgear off the HH3 so had 5ghz wireless.

Now one router and seems the same but comparing between the HH3 to 4 cant really as different set up now ( one router not 2) but signal strength if good in a flat!