You need to talk to your ISP who is providing the service.
If there is truly ADSL at your house then I presume he either hasn't put the link in to the FTTC CAB, possibly because he has been given the wrong details.
Maybe he can't identify your line at the PCP.
A "copper" OpenReach engineer would tend to have done this right in the first place.
As a contractor he will only work on "copper" as well - certainly doesnt have access to the FTTC CAB!
BT Infinity 2 - IP profile 77 / 20 - super fast!
Previously BE Unlimited - 21,000 Download 1,200 Upload but then moved house - 6,500 Down, 1Mb/s up - gutted!
Ex <n>ildram , been to SKY MAX - 15,225 Download