I upgraded to Plusnet Fibre broadband in May this year. Since the fibre broadband was installed I have only managed to get pathetic download speeds using a wireless connection of between 2-4 megs. This is the same speed no matter what device I use to connect to the wireless. However, when I have tested connecting the computer to the router via ethernet cable it achieves speeds of 60 meg! I have spent hours on the phone to Plusnet support since May, and have tried everything they have suggested including changing the wireless channels, moving the router and even purchasing a Belkin router which cost me £50 to try and resolve the issue. Plusnet are now saying that they believe the only possibility is there is some kind of electrical interference around my house which is causing the slow wireless speeds, but they will not send any engineer out to find out what this is! I can't think of anything and I live in a new build property. Even when I try and connect wirelessly with the computer next to the router it makes no difference whatsoever with the speeds.
I'm now going to cancel my fibre subscription as it's pointless paying for this when I can't get the speeds! So frustrating as I was looking forward to finally getting decent broadband speeds grr!