I have recently upgraded to FTTC with Talktalk as we have a busy household who use iplayer and the other on demand players regularly. We assumed that with fibre we would get rid of our freezing and pauses will watching programs. Unfortunately it hasn't. It has helped in that we can watch several things at the same time, but we still get pauses and iplayer saying we have insufficient band width, often 3 or 4 times in an hour long program.
I am assuming that this isn't normal?
Is it likely to be a talktalk problem, a wiring problem or something else? Talktalk customer services aren't much help and I am thinking of moving to another provider.
The problem happens while connect via the ethernet cable as well as the wifi, tried a new router as well but hasn't helped.
Any helpful suggestions?