New FTTC install - will the old BT socket be replaced?

Hello, I'm looking at getting an FTTC broadband service installed. I was just wondering what happens if the current BT socket is of the old design - i.e. it's not an NTE5 linebox, rather it's an old style socket (with an extension illegitimately hard wired in!).

Will the BT Openreach engineer replace the old socket with an NTE5 linebox as part of the installation process?

Edited by binary (Mon 09-Sep-13 12:09:19)

Yes, he should replace it.

He will also wire the extension to the new front plate to ensure it is filtered.

This creates an interesting problem then, my mate is having his FTTC service installed next week, but his master socket is at the bottom of his stairs, yards from any mains socket, but he does have a hardwired extension to the livingroom where the current ADSL router is.

Does the VDSL modem have to be strictly connected to the master or is a slave socket connection an option?

Luckily for me I won't have this problem... as I can't get it!

Cheers

The engineer can wire an extension for the broadband, up to 30 meters. I just had an installation yesterday, and Sky mentioned this on the phone when I was booking it.

It is included in the standard install if required, but in my experience, the engineer won't mention it if he can possibly get away with a bog standard install direct from the faceplate (5 minutes onsite vs at least 30 minutes and messing with installing cable, I know which I would choose).

Ask him nicely, offer him tea and biscuits; but ultimately just plain tell him that he needs to do it, and that the sales person you spoke to when you ordered your FTTC said he would.

If you look at this image (thanks google) you can see that there is a point in the FTTC face plate for hardwiring a FTTC extension rather than use the socket in the faceplate itself.

It does need to be ordered though, even though it is free. The engineer will not install one if it isn't on the job sheet. Not all ISPs prompt the customer as Sky seem to have done you.

Oh dear, that's going to be a problem then because they didn't discuss that with Sky when they ordered Problems ahoy!
Cheers for the info folks

It's possible Sky order it automatically, in case it is needed. BT Retail do. But as the other person was asked, maybe they don't. A phone call to them might be a good idea. Its called the Home Wiring Solution, previously called a Data Extension Cable. ISP support tend to call it by the old name.

It's possible Sky order it automatically

It ain't so Bob, some ISP's order it automatically, Sky don't seem to be one of them.