Try approaching BT as part of a group or organisation, rather than as an individual.
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However, modern exchanges are just basically racks of equipment, with nothing obvious happening - unlike the "good old days" of Strowgers rattling up and around.
I suggest also that you should take a good look at any of the "street furniture" when opened for work to be carried out, eg the traditional cabinets, underground jointing chambers, poles etc, as the basic phone service, fax, dial-up, ADSLx, security alarms etc, are still reliant on them and the multiplicity of wires, cables and JOINTS.
Keeping in mind that from the cabinet to the customer is still involved for the migration to VDSL and the quality of service achieved by that..
Then think of the linesmen working on those in all sorts of weather, up at the tops of poles, kneeling down or crouched in the pavement chambers; and hunkered down in front of the cabinets.
Frozen fingers, noisy passing traffic, fine work in rough environments.
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