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Standard User Timmy_T
(newbie) Sun 29-Sep-13 11:43:15
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Fibre Broadband in Barnstaple, N Devon


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Hi,

Is there anywhere I can go to find out when we may be able to get broadband?

At the moment we cannot get any broadband because of our location and distance from our exchange, but an engineer told me last year that when our nearest village gets fibre, it will boost the speed in our area, so we won't get fibre per se, but we will be able to a decent normal broadband connection off the back of it.

Now, we've been told that the Barnstaple exchange has already been upgraded, we are just trying to find out when that service will be available in the next village, allowing us to get a service.

Thanks in advance
Standard User BatBoy
(legend) Sun 29-Sep-13 11:47:50
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Re: Fibre Broadband in Barnstaple, N Devon


[re: Timmy_T] [link to this post]
 
Use the DSL checker http://www.dslchecker.bt.com/adsl/adslchecker.welcome


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Standard User somerset
(committed) Sun 29-Sep-13 14:13:36
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Re: Fibre Broadband in Barnstaple, N Devon


[re: Timmy_T] [link to this post]
 
Which is your village?


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Administrator MrSaffron
(staff) Sun 29-Sep-13 14:13:49
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Re: Fibre Broadband in Barnstaple, N Devon


[re: Timmy_T] [link to this post]
 
An exchange offering fibre in some locations has no effect on those still on an adsl2+ service

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User David_W
(fountain of knowledge) Sun 29-Sep-13 14:42:45
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Re: Fibre Broadband in Barnstaple, N Devon


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
An exchange offering fibre in some locations has no effect on those still on an adsl2+ service
Indeed so. There are some conceivable edge cases where the availability of fibre may improve the parameters of existing ADSL2+ lines as people move to the new fibre services. These effects are likely to be vanishingly small and quite possible maybe only measurable on sensitive test gear. If there was any evidence there was a real-life effect of fibre roll-out on ADSL lines, I'm sure the forums would have heard about it by now.

The availability of fibre will definitely not extend conventional ADSL broadband to areas that were previously out of range - the lines are too long and they will remain out of range for ADSL. Hopefully the village in which the original poster lives is included within the fibre roll-out. You would think the complete unavailability of ADSL would make that area a more attractive proposition for fibre services, but it may still not be cost-effective.


What the engineer could have been saying is that the lines in the currently unserved village are wired from a cabinet in the neighbouring village. This means that the currently unserved village potentially gets fibre broadband services when that cabinet goes live. The reason why I said 'potentially gets' is that the length of the lines to the cabinet might be too long for fibre services to work.

A fibre cabinet in the next village might be an enabling step for the phone network to be rearranged in the unserved village and the fibre system extended to it, possibly using BDUK money. MrSaffron will know better than I where the Devon and Somerset BDUK process has got to, and whether there's any information yet on coverage.

Standard User somerset
(committed) Sun 29-Sep-13 15:40:07
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Re: Fibre Broadband in Barnstaple, N Devon


[re: David_W] [link to this post]
 
So far it's - http://www.connectingdevonandsomerset.co.uk/final-co...

With the usual 101 caveats...
Standard User Timmy_T
(newbie) Sun 29-Sep-13 18:07:33
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Re: Fibre Broadband in Barnstaple, N Devon


[re: somerset] [link to this post]
 
In reply to a post by somerset:
Which is your village?


We live near a hamlet called Tawstock, which has next to no broadband. When we recently moved here we had BT broadband installed (having been quoted a speed of 1meg) and we actually received less than 250k, and our contact was therefore terminated.

The last engineer who visited (who said he was the senior chap in the office) explained that whilst we are only 2 miles from Barnstaple, the routing of the line is actually over 6 miles long, and made up of a mixture of copper and aluminium wiring. He then said that the end of the fibre connection was to be installed into the village of Eastacombe (about 1 1/2 miles away) and when that happened they would get about 30 meg fibre, but as our line would be an extension of that one (fibre into there feeding into normal broadband from there), we would see a rise in speeds to about 15 meg.

As you can probably see from my description of our situation, I'm not very technically minded(!), so can anyone advise me if this is or is not the case? I've just put an Eastacombe post code into the broadband checker and it says that you can place an order for fibre, so I assume it's imminent.
Administrator MrSaffron
(staff) Sun 29-Sep-13 18:14:07
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Re: Fibre Broadband in Barnstaple, N Devon


[re: Timmy_T] [link to this post]
 
Installing fibre to the cabinet you are connected to WILL NOT improve ADSL speeds.

Ordering fttc if it becomes available in a 1.5 mile line is likely to be under 10 Mbps maybe lower but still a significant improvement on 0.25

Adsl broadband ie normal broadband is always fed from the exchange

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User BatBoy
(legend) Sun 29-Sep-13 18:32:24
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Re: Fibre Broadband in Barnstaple, N Devon


[re: Timmy_T] [link to this post]
 
No, what you do is put your phone number in, or if that doesn't work use the address checker NOT the postcode checker and see if that says you're connected to a cabinet.


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Standard User Timmy_T
(newbie) Sun 29-Sep-13 19:51:46
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Re: Fibre Broadband in Barnstaple, N Devon


[re: BatBoy] [link to this post]
 
In reply to a post by BatBoy:
No, what you do is put your phone number in, or if that doesn't work use the address checker NOT the postcode checker and see if that says you're connected to a cabinet.


I know, and I also know fibre isn't coming this far. As I explained before, fibre is coming to the village down the road, so I wanted to know when it was due there, but it now appears that it won't make any difference and we'll still be without broadband.

As an aside, is there anything we can do about getting a better service? Is there any way to find out what is planned for our area? I find it unbelievable that a village 10 mins down the road will get fibre whilst we won't be able to get any sort of connection at all!
Administrator MrSaffron
(staff) Sun 29-Sep-13 19:56:58
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Re: Fibre Broadband in Barnstaple, N Devon


[re: Timmy_T] [link to this post]
 
Check with the connecting devon and somerset project ran by council

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User BatBoy
(legend) Sun 29-Sep-13 19:57:21
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Re: Fibre Broadband in Barnstaple, N Devon


[re: Timmy_T] [link to this post]
 
Did it say you are connected to a cabinet?

There's no such thing as 30 Meg fibre by the way wink


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Standard User somerset
(committed) Sun 29-Sep-13 21:42:36
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Re: Fibre Broadband in Barnstaple, N Devon


[re: Timmy_T] [link to this post]
 
Tawstock and Eastacombe are on cabinet 43 (where is it?) and seem to be blue on the CDS map.
Standard User Timmy_T
(newbie) Sun 29-Sep-13 22:15:19
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Re: Fibre Broadband in Barnstaple, N Devon


[re: somerset] [link to this post]
 
In reply to a post by somerset:
Tawstock and Eastacombe are on cabinet 43 (where is it?) and seem to be blue on the CDS map.


I'm really sorry, but I'm not sure what you are referring to! If you mean the broadband terminal (green box), I believe it's in Eastacombe. It's the last terminal before reaching Tawstock, about 1 1/2 miles away. I was lead to believe that the fibre would go as far as this, but not continue through to our village.
Standard User BatBoy
(legend) Sun 29-Sep-13 22:20:11
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Re: Fibre Broadband in Barnstaple, N Devon


[re: Timmy_T] [link to this post]
 
I don't think the engineer's comments are accurate.


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Administrator MrSaffron
(staff) Sun 29-Sep-13 22:32:29
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Re: Fibre Broadband in Barnstaple, N Devon


[re: Timmy_T] [link to this post]
 
99% of the fibre rollout is fibre to the cabinet ie green box

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User BatBoy
(legend) Sun 29-Sep-13 23:00:42
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Re: Fibre Broadband in Barnstaple, N Devon


[re: MrSaffron] [link to this post]
 
But it's another cabinet - the fibre twin


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Standard User IranianGiraffe
(newbie) Sun 29-Sep-13 23:29:21
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Re: Fibre Broadband in Barnstaple, N Devon


[re: Timmy_T] [link to this post]
 
Unfortunately connectingdevonandsomerset are not very helpful in giving away much info at all, what I did read from them though is if you're in an area that is being upgraded and your cabinet is a long way from the exchange then they look at making your connection FTTP instead, although it's not always the case.

I live in Exminster but I'm connected to the Kennford exchange (there is a much newer Exminster exchange that's been put in since).
Exminster and Kennford are both down for the fibre upgrade but CDS still will not say which cabinets are being done (even though I can see on roadworks.org site that there are 2 cabinets due to be installed at the end of the year/early Jan 2014), I just hope that my connection is upgraded to FTTP as I thought I was on a cabinet 500m away (one of the 2 cabinets that are on the roadworks.org site) but I'm actually connected to one 900m away that is not on the list although someone within BT that I know claims that currently it's down that connections to that cabinet will be FTTP instead which would be very nice, knowing my luck though it won't be done and i'll be left without an upgrade while the much closer cabinet that I thought I was connected to gets upgraded to fibre and I'm stuck with a flaky internet connection that tends to go down when the phone rings.
Standard User Timmy_T
(newbie) Mon 30-Sep-13 08:43:30
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Re: Fibre Broadband in Barnstaple, N Devon


[re: somerset] [link to this post]
 
In reply to a post by somerset:
Tawstock and Eastacombe are on cabinet 43 (where is it?) and seem to be blue on the CDS map.


Apologies for not understanding the system too well!

I've checked my phone number and we are connected to Cabinet 43 from the Barnstaple exchange. If this cabinet is to be connected to the fibre system, does this mean that we'll be able to access it at our house, even if it's 1 1/2 miles away? The Barnstaple exchange is indicated as Accepting Orders, but is it possible to find out roughly when our cabinet will be upgraded?

It's possible that the engineer that I spoke to mean't that when this connection is made, we'll be able to get fibre broadband, but because of the line length from the cabinet that we won't be able to get the top speeds, but we should be able to get 10-15 meg. Would this sound more plausible and I've misunderstood what he meant?
Standard User David_W
(fountain of knowledge) Mon 30-Sep-13 09:15:13
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Re: Fibre Broadband in Barnstaple, N Devon


[re: Timmy_T] [link to this post]
 
In reply to a post by Timmy_T:
I've checked my phone number and we are connected to Cabinet 43 from the Barnstaple exchange. If this cabinet is to be connected to the fibre system, does this mean that we'll be able to access it at our house, even if it's 1 1/2 miles away? The Barnstaple exchange is indicated as Accepting Orders, but is it possible to find out roughly when our cabinet will be upgraded?
Often the numbers of the cabinets are painted on them. You could drive round (physically, or on Google Street View) looking for a green box with 43 painted on it. Obviously, this won't work if the cabinet doesn't have its number painted on it.

If no fibre details are showing on the checker, you could e-mail [email protected] to ask if they can give you any information about when you might get fibre. Include your phone number, address and postcode.


If the cabinet is really 1.5 miles away, you are getting towards the limit of operation of the fibre based system. Hopefully others can chime in with some experience on maximum working line length.

Some ISPs won't allow you to order their fibre products unless the predicted speed is at least 15Mbits/s. Other ISPs will let you place an order at any predicted speed.

In reply to a post by Timmy_T:
It's possible that the engineer that I spoke to mean't that when this connection is made, we'll be able to get fibre broadband, but because of the line length from the cabinet that we won't be able to get the top speeds, but we should be able to get 10-15 meg. Would this sound more plausible and I've misunderstood what he meant?
That could, indeed, be what he meant. If this is the case, you'd have to subscribe to a fibre service, but if the fibre system is capable of providing a stable 10-15Mbit/s connection, that sounds like it would be a huge increase over what you have.

Administrator MrSaffron
(staff) Mon 30-Sep-13 09:15:49
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Re: Fibre Broadband in Barnstaple, N Devon


[re: Timmy_T] [link to this post]
 
If cabinet 43 gains its fibre twin yes, you would be able to order a service if you are also on cabinet 43, but pay heed to the distance warnings.

1.5 mile is around 2700 m and take a look at the chart on http://www.thinkbroadband.com/guide/fibre-broadband.... which runs at 1500m, estimate for 2700m would be in the 5 to 8 Mbps region.

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk

Edited by MrSaffron (Mon 30-Sep-13 10:27:47)

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User David_W
(fountain of knowledge) Mon 30-Sep-13 09:19:59
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Re: Fibre Broadband in Barnstaple, N Devon


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
If cabinet 43 gains its fibre twin yes, you would be able to order a service if you are also on cabinet 3, but pay heed to the distance warnings.
Surely the second 3 should be 43.

Standard User somerset
(committed) Mon 30-Sep-13 10:17:55
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Re: Fibre Broadband in Barnstaple, N Devon


[re: MrSaffron] [link to this post]
 
First thing to do is find Cabinet 43.
Standard User Ribble
(experienced) Tue 01-Oct-13 15:53:19
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Re: Fibre Broadband in Barnstaple, N Devon


[re: somerset] [link to this post]
 
http://goo.gl/maps/W2vp0
Standard User Timmy_T
(newbie) Wed 02-Oct-13 12:30:15
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Re: Fibre Broadband in Barnstaple, N Devon


[re: somerset] [link to this post]
 
In reply to a post by somerset:
First thing to do is find Cabinet 43.


Ok, so I've located the cabinet, but apart from having the foliage cleared from it recently, there is nothing else around it. Is there anyway of finding out if/when/how long it will be until this cabinet is upgraded?
Standard User BatBoy
(legend) Wed 02-Oct-13 12:37:54
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Re: Fibre Broadband in Barnstaple, N Devon


[re: Timmy_T] [link to this post]
 
In reply to a post by David_W:
you could e-mail [email protected] to ask if they can give you any information about when you might get fibre. Include your phone number, address and postcode.



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Standard User daverowland
(newbie) Wed 02-Oct-13 13:01:54
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Re: Fibre Broadband in Barnstaple, N Devon


[re: BatBoy] [link to this post]
 
I am in Pottington in Barnstaple, we have a dish that is pointing directly at the civic centre and it provides a very quick (under 30ms) connection to the internet.

It is provided by Wild West Net and for a low fee for the surrounding areas, you can have a taste of super fast broadband.

This is a real alternative to fibre.
http://www.wildwestnet.co.uk/

Currently in Barnstaple using an up to 50Mbit/sec over-the-air dish connection
Standard User somerset
(committed) Wed 02-Oct-13 16:11:34
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Re: Fibre Broadband in Barnstaple, N Devon


[re: BatBoy] [link to this post]
 
In reply to a post by BatBoy:
In reply to a post by David_W:
you could e-mail [email protected] to ask if they can give you any information about when you might get fibre. Include your phone number, address and postcode.


They won't tell you, announcing in phases in the future.
Standard User Timmy_T
(newbie) Sun 20-Oct-13 17:07:00
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Re: Fibre Broadband in Barnstaple, N Devon


[re: daverowland] [link to this post]
 
In reply to a post by daverowland:
I am in Pottington in Barnstaple, we have a dish that is pointing directly at the civic centre and it provides a very quick (under 30ms) connection to the internet.

It is provided by Wild West Net and for a low fee for the surrounding areas, you can have a taste of super fast broadband.

This is a real alternative to fibre.
http://www.wildwestnet.co.uk/


Just a quick update. Got nowhere with BT or Connecting Devon & Somerset, just some typically non committal generic email replies. So I thought I'd try the Wild West Net people as suggested. They were really helpful, came around a few days later to do a site test for connection speeds and told me we could get approx. 15-20 meg speed! £100 to set it up and install a dish, then £25 a month for 100gig download limit.

It's some kind of huge wireless type network, and the only slight draw back is that you have to agree to have a second dish on your property as a repeater if someone else needs to connect via your feed.

I reckon it's got to be worth a try, so they are coming on Friday to install. Fingers crossed it's as good as it seems!
Standard User Timmy_T
(newbie) Wed 27-Nov-13 21:22:51
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Re: Fibre Broadband in Barnstaple, N Devon


[re: Timmy_T] [link to this post]
 
Ok, it took a little while to sort out (you need line of sight to another subscriber within 10 miles to get a connection and we needed to trim a tree to do this!), but now it's up and running, it's great!

We get around 20-25 mbs speed on speed tests, it's like a whole new world! If anyone else in N Devon is having issues I'd highly recommend this service (and no, I'm not on commission, just extremely pleased!)
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