Unfortunately, I'm on cabinet 6 which I believe (know) is the last in the leg. It's all powered up and good to go and now has an availability date range of October 2013 to March 2014 whereas last week it was simply March 2014.
Now despites all postcodes and telephone numbers that you enter at https://www.btwholesale.com/includes/adsl/main.html still reporting "Sorry, FTTC/Infinity is not available", BT customers are being told they can upgrade right now. A few have even got BT Engineers booked for the install on this Saturday. The exchange is still marked as "CS" (Coming Soon) via http://www.superfast-openreach.co.uk/where-and-when/
So my question is: "Is it only those installations completed under the BDUK delivery programme that BT are not allowed to unfairly take advantage of or does that apply to the whole roll-out?". I only ask as I can't seem to find an online reference which clarifies the situation and I've had a few enquiries from local residents which I can't answer with any certainty. Can anyone supply a definitive answer?
aka. Can BT Wholesale make the fibre rollout available to BT before other ISP's?
To back this up, we have an instance of 3 residents next to each other, on Sky, BT and Plusnet. BT user requested upgrade, engineer booked for this Saturday, all happy. Sky user next door was told, not available until March 2014 (no mention of October). Plusnet user was told that not available right now, but their system was saying October 2013 so it could be any time soon and to keep checking.
When the Plusnet customer told them their neighbour had a BT Engineer booked for Saturday, the Plusnet guy told him that can't be possible, that cabinet isn't live yet.
(All 3 phone numbers and postcodes are on same exchange/cabinet).
Seems to be only current BT customers being offered the roll-out first as one resident attempted to switch to BT and was told not currently available but was showing at October 2013 (is on same cabinet/exchange as the 3 above).
I didn't think that there was a more 'current' version of the BT Wholesale exchange status databases. I was under the impression that all ISP's, BT included accessed the same BT Wholesale database.
Now as much as it pains me to say this, personally, since this is not part of the BDUK rollout (within Hampshire), and in effect BT have paid for this rollout themselves, one could argue commercially why can't they take advantage of it. But that is why I'm asking the question because I've heard it mentioned, but cannot find any hard evidence that BT Wholesale are or are not allowed to do this.
Many thanks
Regards
Chris
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ps. Cabinet 6 - THTG (Turgis Green Exchange)
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