I have just received a standard reply to an enquiry I made at 16.36. "Out of Office"
What sort of hours do they work? 9 to 5 is usual isn't it? I believe that at one time they were reasonably good at responding to requests for information but I think they are becoming a bit of a joke now. Were they not set up to actually respond to enquiries?
The "Out of Office" response I got was to an email I sent reminding them that it was now 15 working days (three weeks) since I had sent my original enquiry without reply.
Chocolate and fireguard spring to mind.