Hi all,
I posted here a few days ago about my connection being poor and how I didn't have a faceplate installed.
But that is all resolved now with better speeds and lower latency.
HOWEVER
I am still getting packet loss on my line.
Not only packet loss on my line but I have setup a broadband monitor to ping my default gateway.
This gateway also has packet loss!
This gateway of mine has stupidly low latency:
http://i.imgur.com/V5b8xgM.png
however as you can see it it littered with packet loss at the top of the graph.
only very small amounts of packet loss but enough that I notice it.
e.g. youtube videos need refreshing, VPNs stop working and need to re-establish. etc etc.
Anyone seen this before?
I have raised it with BT and they started off by looking at my line. but to be honest I don't see how my line could affect their equipment?