Just had TT engineer to set up a fibre optic line. He left without setting modem up! No clear instructions on TT website, no online help available. I've got a red cable and I'm not entirely sure which port it goes from and too. Does anyone know?
The upload and download speeds are slower than advertised but online TT say those will improve after a while.
Also the yellow LAN cable doesn't go into a Mac Air - can I get an adaptor, does anyone know? The red fibre optic cable doesn't go in the Mac either. It strikes me that TT could have alerted users to cable and port compatibility on different devices.... ;(
I have a wireless signal and I can go online but I've no idea how to make the connection 'fibre optic'. As I say the engineer left an unfinished job.
Can anyone advise on the red cable and if there's an adaptor for Mac Airs?