I only had 4 hours sleep in the last 2 weeks anxious over cabinet available order date, I kept checked every hour, every days.

That's totally insane. All the more so given the speed of your ADSL connection and you also having a VM line.

For the sake of everyone using this forum find yourself something more constructive to occupy your time.

In reply to a post by adslmax:

physical disability? I am not. End of. I only had 4 hours sleep in the last 2 weeks anxious over cabinet available order date, I kept checked every hour, every days.

What did you do when Father Christmas didn't come? Or were you asleep when that 'happened'?

I hate to be the one to tell you, but he doesn't really exist.

I had give up. I had decided to stay with virgin media and look forward to upgrade 152/15 with VM later this year. I had enough with BT. Going to cancel my bt line rental and ADSL2+ too.

.................................................................. sigh

Anyone want to open a book on how long before the inevitable change of mind?

Well the cabinet I am connected to was put up in November 2012, Estimate for go live was April 2013. This is still getting pushed back every month so currently says January 2014. So 14 months and counting, a cabinet which is probably 1km further up the same road further from the exchange was up and running in November 2013.

There is very little point in contacting open-reach as they just fob you off with false information, or are so vague it is just a waste of time.

"Estimate" and thats all it is .

For my old house, the exchange went live in November 2010, and all the cabinets in my surrounding area were live and orderable in December 2010.

My cabinet was physically installed at the same time as the others (October 2010), but didn't go live at the same time. It eventually went live at the end of March 2011, and took until June for my order to be installed; from the various roadworks that happened, it looks like they had problems finding power for it.

It is certainly frustrating when you are on the receiving end, but it is also perfectly understandable - there will be some percentage of cabinets where problems are encountered, and the cheapest way to deal with them in the rollout is to put them to one side, and sort things out later.

At the time, Openreach had no method to find out what was going on, so you just had to employ patience. It is a useful commodity, sometimes.

In reply to a post by adslmax:

I had give up. I had decided to stay with virgin media and look forward to upgrade 152/15 with VM later this year. I had enough with BT. Going to cancel my bt line rental and ADSL2+ too.

Been with Virgin Media for 3 years but soon as i switched to Fibre ahhhhh!
Trust me you will regret it as there network is way overloaded!

I can understand his frustration. I'm in the same boat in the same town, just different exchange.

Constant let downs on RFS dates by BT but at least our cabinets have been installed and appear to be ready to go.

I'd love an 18Mb DSL connection mind. I'm lucky to have a reasonably stable 6.5Mb connection considering my attentuation (52db) but with no cable available what can we do??

Edited by wolvesmad (Tue 07-Jan-14 15:57:52)