Massive delays on Leabrooks exchange FTTC activation

Fancied posting a rant on Christmas Day.

An ECI cabinet appeared on the end of my street around May/June, so I instantly got onto the BT website to see when Infinity is supposed to be available for me. It originally said it would be available between August 2013 and September 2013.

I patiently waited it out until the end of September expecting to be able to order, so I gave BT a call only to find out that it wasn't yet available and had been delayed. They told me it wouldn't be available until either October 2013 or November 2013.

Again, I waited and had another look on BT's website at the end of November to see the dates had been changed to between November 2013 and December 2013.

Here we are now on Christmas Day, near the end of December, so I thought i'd have another look on the BT checker to see if it is available yet by chance, before the end of December. No, it's now been delayed again and says between December 2013 and March 2014.

I wonder what is causing all of these delays, I've seen Openreach vans driving around every now and again, and I have seen someone at the cabinet just recently. It's very rare though. I was originally looking forward to signing up for a FTTC package, but it's taken so long now i'm no longer interested.

Also I find BT's website terrifyingly vague, its as if they just install fibre when they can be bothered. A 3 month timeframe is incredible. The lack of information about delays too...

Edited by deleted (Wed 25-Dec-13 17:22:12)

Have you tried the checker at
http://www.superfast-openreach.co.uk/where-and-when/
That often gives a reason if a cabinet is in delay by showing an additional pin on the response map.

Alternatively try emailing
[email protected] and include your telephone number and full address details.

You might get a sensible answer from [email protected]

The typical response time seems to be about three weeks, but in cases like this they are often very straight with the facts. A polite enquiry with those slippage details rather than a rant is probably best .

You seem to think Infinity is all there is on FTTC? Any ISP can supply FTTC, just like ADSLx. Infinity is merely the BT Retail offering.

In reply to a post by Gadget:

Have you tried the checker at
http://www.superfast-openreach.co.uk/where-and-when/
That often gives a reason if a cabinet is in delay by showing an additional pin on the response map.

Alternatively try emailing
[email protected] and include your telephone number and full address details.

Thanks, I have tried that checker and it just says:

"Exchange Name: LEABROOKS
Status: Coming Soon
Forecast date: December 2013

Follow us on Twitter for updates"

That suggests that it isn't even up to date with the BT Wholesale and Retail checkers.

In reply to a post by RobertoS:

You might get a sensible answer from [email protected]

The typical response time seems to be about three weeks, but in cases like this they are often very straight with the facts. A polite enquiry with those slippage details rather than a rant is probably best .

You seem to think Infinity is all there is on FTTC? Any ISP can supply FTTC, just like ADSLx. Infinity is merely the BT Retail offering.

I will give them an email and see what I can get from them, thank you.

Im also aware that other ISPs have access to Openreach's network to serve VDSL. I'm never sure what I should refer to it as, there is so much false advertising around this new network such as "fibre broadband". The fibre only goes to the cabinet and is injected into the copper lines, I think it's wrong to call it fibre broadband, but it seems to have stuck and the ASA don't care about it too much.

Anyway, I've referred to it as Infinity as i'd be using BT's services if they were available to me, sorry about that.

Edited by deleted (Wed 25-Dec-13 19:39:49)

you have a few more months to wait yet

Dear Sir

Thank you for your further enquiry about fibre broadband, the deployment of cabinet EM/LEABR 17 is in delay due to several serious blockages in the ductwork between the exchange and the fibre cabinet.
We are working on clearing these but this has extended the intended go live date to early February �14.
If you have any further questions, please ensure you have read the FAQ's on our website, http://www.openreachfibrebroadband.co.uk/faq/ . If your question is answered within the FAQ section, we will not respond to your e-mail.

Regards

Tony Franklin
NGA Enquiries
Email:- [email protected]|
W Web: www.openreach.co.uk

In reply to a post by idmanager:

you have a few more months to wait yet

Dear Sir

Thank you for your further enquiry about fibre broadband, the deployment of cabinet EM/LEABR 17 is in delay due to several serious blockages in the ductwork between the exchange and the fibre cabinet.
We are working on clearing these but this has extended the intended go live date to early February �14.
If you have any further questions, please ensure you have read the FAQ's on our website, http://www.openreachfibrebroadband.co.uk/faq/ . If your question is answered within the FAQ section, we will not respond to your e-mail.

Regards

Tony Franklin
NGA Enquiries
Email:- [email protected]|
W Web: www.openreach.co.uk

Ah right, i'm on cabinet 16, the blockages must be further back towards Leabrooks then, or they are just waiting to finish cab 17 before they activate all of the other ones.

Cheers for that update, ill update when/if I receive a reply to my email.

The blockage was on Quarry Rd Somercotes, and has now been cleared.
just for info cab 17 is on corner of Pennine ave near old doctors

[img]http://s12.postimg.org/i9bqslxrh/Capture.png[/img]

Edited by idmanager (Thu 26-Dec-13 10:47:19)

In reply to a post by idmanager:

The blockage was on Quarry Rd Somercotes, and has now been cleared.
just for info cab 17 is on corner of Pennine ave near old doctors

[img]http://s12.postimg.org/i9bqslxrh/Capture.png[/img]

Oh, thats interesting, I wrongly assumed cab 17 would be near mine as i'm on 16, it's definitely not the case. Cab 16 is down Birchwood Lane outside where The New Inn used to be. Thats a good mile or so away from cab 17.

http://s30.postimg.org/5efvfn1fl/btchecker.jpg

thanks for the info.
i got excited when end of Sept came around then disappointed when it went back to end of DEC, the reason i found this thread was i need an update on whether the end of DEC was going to happen or not. It looks like not although the open zone pdf still says end of DEC.

thanks Oliver

If on the list then should be before end April 2014

I got a reply from the NGA Enquiries

Dear Sir

Thank you for your enquiry about fibre broadband as mentioned you are connected to Leabrooks exchange cabinet 16.

We have experienced problems with our network (duct blockages) and will be soon providing fibre cables if all things from now go to plan it should be enabled at the end of February 2014.

If you have any further questions, please ensure you have read the FAQ's on our website, http://www.openreachfibrebroadband.co.uk/faq/. If your question is answered within the FAQ section, we will not respond to your e-mail.

Regards

Tim Whitcomb

Pretty much the same story, lets see if they can actually get it ready for the end of February. The BT checker still says the end of March, so they are giving themselves leeway.

Edited by deleted (Thu 09-Jan-14 12:13:43)

leabrooks is now being set to live. I have just spoken to BT engineer at my cab and he said this today for my cab. and should be able to order later in week

Keep trying the wholesale line checker. You don't have to wait until the exchange shows live before you can order.

In reply to a post by idmanager:

leabrooks is now being set to live. I have just spoken to BT engineer at my cab and he said this today for my cab. and should be able to order later in week

Oh awesome, did you manage to place an order?

Wholesale checker still shows 31st of March for me, so I doubt I'll be able to order yet.

some still think any day now
http://www.samknows.com/broadband/exchange/EMLEABR

does anyone know any more?

I wouldn't go by what samknows states, the information is often out of date and inaccurate.

In reply to a post by R0NSKI:

I wouldn't go by what samknows states, the information is often out of date and inaccurate.

Yeah, the Wholesale checker is still saying end of March for me. I really hope they manage to put it in this time.

Think its now saying 31st may for me

In reply to a post by olliep:

Think its now saying 31st may for me

Yep same here.

I have seen Openreach driving around recently though, and there was a van next to the cabinet near my house a few days back. I could see the guy writing on paper, didn't see anything else go off.

The BT Wholesale checker has updated for me today, it's now been delayed another 3 months until the 30th of June.

http://s16.postimg.org/42vwry4r9/BTTTTTTTTTTTTT.png

It's not far off a whole year since the cabinet appeared on the end of my street, this has to be one of the longest installs?

Edited by deleted (Fri 28-Mar-14 10:37:00)

Not even close. 3+ years, I think.

In reply to a post by WWWombat:

Not even close. 3+ years, I think.

Oh lordy, guess I get to look forward to breaking that record then at this rate.

Post deleted by idmanager

mine has jumped from 31/03/14 to 05/04/14 and today its gone to end of april 14
unsure whats going off, they are on greenhill lane riddings installing a big reel of black/yellow cable

http://s1.postimg.org/4wzivulxb/Capture.jpg

That's the tubing which will eventually take the fibre.

In reply to a post by idmanager:

mine has jumped from 31/03/14 to 05/04/14 and today its gone to end of april 14
unsure whats going off, they are on greenhill lane riddings installing a big reel of black/yellow cable

http://s1.postimg.org/4wzivulxb/Capture.jpg

Mine is still reporting 30th of June, and as above, the black and yellow cable could actually be tubing that the fibre will be blown into.

That said, if they are just doing that on Greenhill Lane (where the exchange is), that could mean there actually isn't any fibre around here at all yet. Hopefully it also means they have fixed whatever blockage that was mentioned.

Edited by deleted (Tue 01-Apr-14 12:59:42)

Heres an odd one then. I live in swanwick in a location I'm pretty sure is never going to get fibre..

However my old address also in swanwick (both of which use the leabrooks exchange).... and well this is the result.

http://postimg.org/image/af7o63oj3/

According to the openreach where and when and their twitter feed none of this should be possible as leabrooks isnt even accepting orders.. I'm beginning to think they don't know their ar$ from their elbow and all these dates are just made up of the top of their head to be honest!

Also in reply to the Cable - I've seen vans laying it in and around leabrooks/crays hill area over the last two months so I'd imagine they have some installed in some places.

That's cab 7, but don't know where it is

The openreach site has been slow to update for a while, if not always. The wholesale checker is the most up to date way to check. There are a number of cabs completed on Leabrooks now.

It would be at

https://www.google.co.uk/maps/@53.074807,-1.377811,3...

Junction of Devonshire Drive and Swanwick Road

Cab 17 is just across road from exchange but it keeps getting delayed I thought it would be one if the first. As being so close

That's just around corner from me. But I'm saying cab 17 which is just around the corner from that but saying not available
http://maps.gstatic.com/m/streetview/?ll=53.074807,-...

Edited by idmanager (Tue 01-Apr-14 18:27:00)

In reply to a post by monkeyscrittles:

Also in reply to the Cable - I've seen vans laying it in and around leabrooks/crays hill area over the last two months so I'd imagine they have some installed in some places.

Oh cool, I wonder if some places in Swanwick area can actually get it already then?

I didn't think they activated any cabs until all of them are connected up, might be mistaken.

Well according to the results I posted - it's available to my old house which was on the broadway estate in swanwick?

I was under the impression, like you,that the exchange and all cabs that were on the list to be upgraded (mine isn't ) all would be done before anything went live.

So not sure what this all means?!

The exchange will go live regardless of how many cabs are ready, all it needs is one cabinet to ready and the exchange can be classed as live. We still have some cabs only just going live two years after the first ones.

Plenty of exchanges that have 100 cabinets connected to them where a dozen or more cabinets have not been enabled yet.

Great news, for me at least!

I got an email from my page checker this morning and FTTC has now became available on my street with cabinet 16.

I'm going to ring up and get bartering right away!

Let us know your install date.

I have to wait 3 weeks for my FTTC

In reply to a post by Seansmit17:

Let us know your install date.

I have to wait 3 weeks for my FTTC

Thursday the 10th between 13:00 and 18:00 according to the lady on the phone.

I've been told I should be getting 79 - 80 down and 19 - 20 up many many times over the phone, so I have taken screenshots of the estimates online should they be changed and used as an excuse for poor service.

EDIT: Also for anyone interested, my bartering didn't get anywhere. I will be paying the full £26 pound a month and losing my unlimited anytime call package which was part of my previous plan for £16 a month with unlimited broadband. That really sucks.

BT don't seem to care much about existing customers either, for some reason new customers get 3 months for £20 and a £60 Sainsburys voucher, I get sod all.

Edited by deleted (Thu 03-Apr-14 09:12:09)

wow, wonder why here there is such a big delay.

In reply to a post by Callumpy:

BT don't seem to care much about existing customers either, for some reason new customers get 3 months for £20 and a £60 Sainsburys voucher, I get sod all.

Perhaps you should of gone elsewhere when they wouldn't budge on price.

In reply to a post by R0NSKI:

In reply to a post by Callumpy:

BT don't seem to care much about existing customers either, for some reason new customers get 3 months for £20 and a £60 Sainsburys voucher, I get sod all.

Perhaps you should of gone elsewhere when they wouldn't budge on price.

If only I wasn't contractually obliged to stay. I wouldn't mind moving to an ISP like Zen which offer static IPs, but I'm too impatient, I want decent speed and I want it now.

That will also be the reason they wouldn't give you any discount, you couldn't leave and thus had no bargaining power.

They have the road dug up outside old Derbyshire bank on leabrooks rd somercotes. Putting a cable across road , still no cab 17

Don't worry, cab 17 will be live soon enough

In reply to a post by idmanager:

They have the road dug up outside old Derbyshire bank on leabrooks rd somercotes. Putting a cable across road , still no cab 17

I actually expected the fibre for my street to be ran up that road up past the bank, but according to the emails from the enquiries, a blockage on Quarry Road delayed my cab.

Cab 17 is live, just booked my upgrade from adsl to fibre. For 08.00-13.00 15/4/14

Well this sucks!

Everyone I see that are ordering FTTC from a cab thats just gone live is getting an install date of 2 weeks before me Sucks to be me to have to wait longer. lol

I don't think there will be much of a wait for anybody, on way home from work today , openreach are out working in leabrooks again

Hope the road works outside the old Derbyshire means we will get fibre to our cab.We are on cab 25 Swanwick end of Sleetmoor Lane,the fibre cab has been there a year now and we havent seen anybody in it or near it,hope we arnt on the 2 to 3yr to do list?fibre can make it much better for us we are only getting just over 2 download and get alot of buffering on the iplayers,bt sport is also a no.Enablement date has gone from sept13 to 30th june14.anybody got any more news.????

Just keep a eye on the wholesale checker yesterday mine said 30/4/14 and it's live today, there are a lot of openreach vans and people working in the area, I'm at Riddings and usually see them in and out of the exchange building but over the last two weeks there is a lot more happening.

just placed order with talk talk

One-off charges will appear on your bill:
Fibre Broadband Activation £30.00
One-off charges total £30.00
Fibre engineer appointment

Your fibre broadband installation is booked for 30th April 2014,
between 1:00 PM and 6:00 PM

An Openreach engineer will install your Fibre broadband. This will take
approximately 2 hours and you should only experience a 20 minute
downtime in your broadband service.
Your estimated go live date
Fibre: 30th April 2014

Estimated broadband speed
On Fibre Large your estimated speeds are

75 Mb
download speed

19 Mb
upload speed

In reply to a post by Callumpy:

In reply to a post by Seansmit17:

Let us know your install date.

I have to wait 3 weeks for my FTTC

Thursday the 10th between 13:00 and 18:00 according to the lady on the phone.

I've been told I should be getting 79 - 80 down and 19 - 20 up many many times over the phone, so I have taken screenshots of the estimates online should they be changed and used as an excuse for poor service.

EDIT: Also for anyone interested, my bartering didn't get anywhere. I will be paying the full £26 pound a month and losing my unlimited anytime call package which was part of my previous plan for £16 a month with unlimited broadband. That really sucks.

BT don't seem to care much about existing customers either, for some reason new customers get 3 months for £20 and a £60 Sainsburys voucher, I get sod all.

Should have ordered online you would have got £60 sainsburys voucher

Gahh, now it's actually seeing as though people are getting it - it further stresses me out that my cabinet isn't being upgraded! Ah well - guess i have to wait for the BDUK/Digital derbyshire bit in about 2016!!

In reply to a post by monkeyscrittles:

Gahh, now it's actually seeing as though people are getting it - it further stresses me out that my cabinet isn't being upgraded! Ah well - guess i have to wait for the BDUK/Digital derbyshire bit in about 2016!!

Where are you located, what's your cab number, I have seen them working in somercotes again today

i live in somercotes cabinet 12
adsl checker

I'm in swanwick, nearest cabinet I can see is 21 at the end of hayes lane. But this is still an old style cabinet. If i do the wholesale checker on my address (Line is with Sky) it doesn't tell me what cabinet I'm connected to and does not have an ETA on FTTC.

I'm assuming that either means the cab isn't set to be done until BDUK gets around here in 2015/2016 or Sky did a weird install and did me straight to exchange?!

Probably start work on 21 in a couple of months or so.

In reply to a post by idmanager:

Should have ordered online you would have got £60 sainsburys voucher

Thats new customers only unfortunately

In reply to a post by Callumpy:

In reply to a post by idmanager:

Should have ordered online you would have got £60 sainsburys voucher

Thats new customers only unfortunately

Look closer it's also for customers upgrading to fibre from bt adsl

In reply to a post by idmanager:

In reply to a post by Callumpy:

In reply to a post by idmanager:

Should have ordered online you would have got £60 sainsburys voucher

Thats new customers only unfortunately

Look closer it's also for customers upgrading to fibre from bt adsl

According to the woman on the phone and this tooltip, it's for new customers only. When I login and go to the upgrade section it doesn't mention any offers there either.

In reply to a post by Callumpy:

In reply to a post by idmanager:

In reply to a post by Callumpy:

... nested quotes trimmed ...

Thats new customers only unfortunately

Look closer it's also for customers upgrading to fibre from bt adsl

According to the woman on the phone and this tooltip, it's for new customers only. When I login and go to the upgrade section it doesn't mention any offers there either.

It's available to NEW infinity customers which is what you are. Everybody on our exchange will be a new infinity customer. You should have given it a closer look at what it says.

Edited by idmanager (Thu 10-Apr-14 19:51:31)

At last Leabrooks & some cabs have been enabled & some have been able to order fibre,we must be the last exchange on 01773 to be enabled,Leabrooks must have been a bigger job for BT than first planned.There seems to be alot of work being done by BT in the area,hope BT keeps the work teams here & get some more cabs active there are plenty on the outskirts were down loads are poor.Been in the area all my life & dont know where the exchange is i guess from further posts it is somewhere on Greenhill lane.our cab is 25 btm Sleetmore lane,anybody got any news,checker says up to 30th june.

Right, so mine has been installed a couple of days now.

I've been having so many issues with the HH5, it's crashed about 3 times so I can't even access the web interface. I wanted to port forward FTP and ran into some stupid bug that stops me from port forwarding at all now.

My speed is fluctuating quite a lot too, one minute i'm getting around 75meg down, then do another speed test and its 50meg. My pings range from 13 - 30, they are also all over the place.

Because there are no real stats on the HH5, i'm not really sure what to do, do I ring up BT and moan, or do I just wait and get myself a decent modem and router?

Quinn Engineer just left, so here are my before and after

Before
http://tinypic.com/r/9kpcp3/8
http://tinypic.com/r/160xyxh/8

After
http://tinypic.com/r/r0qqs1/8
http://tinypic.com/r/osgx8i/8

Edited by idmanager (Tue 15-Apr-14 10:09:53)

In reply to a post by idmanager:

Quinn Engineer just left, so here are my before and after

Before
http://tinypic.com/r/9kpcp3/8
http://tinypic.com/r/160xyxh/8

After
http://tinypic.com/r/r0qqs1/8
http://tinypic.com/r/osgx8i/8

Speeds are about the same as mine, awesome!

As for the router stats, they are exactly the same as mine, and everyone else I know as well. I've been asking around and everyones router connection info seems to be exactly the same.

I've ordered myself a HG612 modem so I can see some real stats soon!

Callumpy did you have filters or a faceplate before fibre, i am only asking as i had a v1 bt filtered socket before, had it since the green frog bt modems when it was 1mb broadband, anyways i still have it the engineer just left it, i have seen on this forum the sockets people are getting just wondered why not me, i didnt think fibre run off old sockets

In reply to a post by idmanager:

Callumpy did you have filters or a faceplate before fibre, i am only asking as i had a v1 bt filtered socket before, had it since the green frog bt modems when it was 1mb broadband, anyways i still have it the engineer just left it, i have seen on this forum the sockets people are getting just wondered why not me, i didnt think fibre run off old sockets

I had a filter beforehand, so the engineer put a faceplate filter on for me.

As far as I'm aware, it's just a filter inside the faceplate, so any should work.

In reply to a post by Callumpy:

Right, so mine has been installed a couple of days now.

I've been having so many issues with the HH5, it's crashed about 3 times so I can't even access the web interface. I wanted to port forward FTP and ran into some stupid bug that stops me from port forwarding at all now.

My speed is fluctuating quite a lot too, one minute i'm getting around 75meg down, then do another speed test and its 50meg. My pings range from 13 - 30, they are also all over the place.

Because there are no real stats on the HH5, i'm not really sure what to do, do I ring up BT and moan, or do I just wait and get myself a decent modem and router?

Callumpy
just a update on my fibre, i setup my port forwarding the day i got in installed i used the advance firewall settings and made my own port numbers and forwards, i also set all my devices as to use the same ip each time not static but there is a list in advanced/home network/dhcp table then click on each device and set its ip, the router rebooted once since the 14th april to install new firmware, i had the decorators in for 2 days and the router was unpluged about 3 times and the connection speed has stayed the same. i know reading on the forum about bad installs from Quinn engineers but my connection looks fine. i have seen the engineers adding other customers to the cab over the last 2 weeks but it has not changed my speed at all

Strange query for you all, I'm currently in swanwick off the leabrooks exchange - if I do the wholesale checker and it doesn't list a cabinet - is it likely that I am not connected to a cab properly? I've seen some cases where people have been connected direct to exchange or something like that?

If I pop a house a bit further up my road it does list that it is connected to a cabinet....

Also if I am connected that way - I'm assuming there is no way you can phone providers and ask to be reconnected via a cabinet and even more unlikely you can pick one nearby that has been fibre enabled?

In reply to a post by monkeyscrittles:

Strange query for you all, I'm currently in swanwick off the leabrooks exchange - if I do the wholesale checker and it doesn't list a cabinet - is it likely that I am not connected to a cab properly? I've seen some cases where people have been connected direct to exchange or something like that?

If I pop a house a bit further up my road it does list that it is connected to a cabinet....

Also if I am connected that way - I'm assuming there is no way you can phone providers and ask to be reconnected via a cabinet and even more unlikely you can pick one nearby that has been fibre enabled?

I'm not too sure about that, i'm going to doubt you are connected directly to the exchange if you are in Swanwick as the exchange is in Leabrooks on Greenhill Lane.

Yeah, That's what I thought - just not sure why it doesn't list me as connected via a cabinet, where as somebody further up the road it does!

Strange bt weirdness!

Are you a bt customer. I only asked as a friend of mine is with sky llu and there number don't work on the checker.

What's the postcode and I'll check all the addresses listed for the postcode - PM if you don't want it public.

Hmm, idmanager - you may have landed on something there. I pay Sky for line rental and broadband so I'm guessing that this is why i don't appear on anything then!?

In reply to a post by monkeyscrittles:

Hmm, idmanager - you may have landed on something there. I pay Sky for line rental and broadband so I'm guessing that this is why i don't appear on anything then!?

So do I but my phone number works fine

Sky has long-standing customers who took WLR (Openreach Wholesale Line Rental) before Sky started insisting (several years ago) that new customers took their LLU line rental. It was even possible in those days to take Sky WLR rental without Sky broadband. In fact many O2 LLU users did so.

O2 and Be customers who did not have O2/Be line rental, but some other WLR service, transferred in automatically by Sky are allowed to stay on non-Sky line rental. Those who migrated earlier because of an enticing offer were in general required also to move to Sky LLU rental. I believe those on O2/Be WLR lines who were transferred automatically were moved to Sky LLU lines.

So there are several ways a Sky line rental number can show on the BT Wholesale line checker, which only handles WLR ones, but most Sky numbers will not.

Edited by RobertoS (Mon 28-Apr-14 08:18:27)

Hi All, Just started reading through this thread. As a customer of both BE & O2, the fibre couldn't come soon enough (infact Sky have called to say that BE was wound up yesterday and service would be ended today, as we had a Static IP that Sky cannot support apparently). Fibre has gone in Today on Swanwick Road at Cab 7, currently around 56MB/17MB. But am eagerly awaiting our install on Cab 2 for Sleetmoor Lane. Any news on this? Also with reference to previous post, I am unable to use the Phone Number checker for my home number (Sky) but it works fine with my Mothers long standing Sky line number in Swanwick. So this is definitely correct.

Thanks.
Adam

In reply to a post by tewsona:

Hi All, Just started reading through this thread. As a customer of both BE & O2, the fibre couldn't come soon enough (infact Sky have called to say that BE was wound up yesterday and service would be ended today, as we had a Static IP that Sky cannot support apparently). Fibre has gone in Today on Swanwick Road at Cab 7, currently around 56MB/17MB. But am eagerly awaiting our install on Cab 2 for Sleetmoor Lane. Any news on this? Also with reference to previous post, I am unable to use the Phone Number checker for my home number (Sky) but it works fine with my Mothers long standing Sky line number in Swanwick. So this is definitely correct.

Thanks.
Adam

Hi Adam,
Cab 2 has a go live date set for 30th June according to the BT Wholesale checker but no info given by BT about the delay. They appear to be working on enabling Cab 9 at the moment according to Roadworks.org which is in the vicinity, so looks like there is some activity in the area.

Jamie

Hi.If anbody interested cab 25 Sleetmoor Lane, end of Lark hill,should be enabled sometime in the next two weeks.Just seen two OR engineers working on it & they had just connected fibre & were testing,so hopefully we might be able to get better broadband.