Hi,
Does anyone know where I can get information from BT on why fibre installation is repeatedly delayed.
When I first used the cabinet checker intallation was due to be completed 30/09/13. This slipped to 31/12/13, the green fibre steet cabinets were installed throughout the area in October/November 2013 but the 31/12/13 date was slipped again to 31/03/14. I have just checked the cabinet checker agan and it has slipped again to 30/09/14!
I am on the Darwen exchange (LCDAR) served by cabinet 24. It is not just my cabinet that is delayed but all throughout the area.
I understaned there may be genuine reasons for slippage, it the way BT just contiunally slip dates without any explanation or realistic estimate of intallation dates thats so infuriating.
Thanks
Mike