Fibre yes or no!

Right when i go to dslchecker.bt.com and enter my phone number is says the following :-



BT BROADBAND AVAILABILITY CHECKER
Telephone Number xxxxxxxxxxxx on Exchange SCUNTHORPE is served by Cabinet 141
Featured Products

Downstream Line Rate(Mbps)

Upstream Line Rate(Mbps)

Downstream Range(Mbps)

Availability Date

WBC ADSL 2+ Up to 1 -- 1 to 5 Available
WBC ADSL 2+ Annex M Up to 1 Up to 0.5 1 to 5 Available
ADSL Max Up to 1 -- 0.25 to 2 Available
WBC Fixed Rate 1 -- -- Available
Fixed Rate 1 -- -- Available
Other Offerings
Fibre Multicast -- -- -- Available

However when i enter my address is gives me the following :-



BT BROADBAND AVAILABILITY CHECKER
Address on Exchange SCUNTHORPE is served by Cabinet 141
Featured Products

Downstream Line Rate(Mbps)

Upstream Line Rate(Mbps)

Downstream Range(Mbps)

Availability Date

High Low High Low
FTTC Range A (Clean) 80 74.6 20 19.9 -- Available
FTTC Range B (Impacted) 80 64.2 20 17.9 -- Available

WBC ADSL 2+ Up to 1.5 -- 1 to 3.5 Available
WBC ADSL 2+ Annex M Up to 1.5 Up to 0.5 1 to 3.5 Available
ADSL Max Up to 1 -- 0.75 to 2.5 Available
WBC Fixed Rate 0.5 -- -- Available
Fixed Rate 0.5 -- -- Available
Other Offerings
Fibre Multicast -- -- -- Available

When i call BT they have said they can see it is available but they cannot order it!

Anyone have any ideas??

Cheers

Who is the provider of the telephone line rental service on the line?

LLU lines can give duff information on phone based checks, and on the address checker did you check by Postcode or the full postal address?

BT are the provider!

I used to be with sky but switched over to BT about a month ago