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So I live in Bow (E3) London and I'm connected to the Mile End exchange (LNMED) which was enabled for FTTC many years ago but my cabinet (P14) was not part of the rollout due to it not being commerically viable at the time as part of the 66% enabled.
Fast forward to today and I still can't get broadband faster than 4mbs. From what I can see BDUK are not spending any money in London unless you are a business for which they can give you a subsidy to get faster broadband. At the time I thought it was just a matter of waiting until BT back filled my cabinet as it must be commecially viable in a built up residential area compared to a rural cabinet in the middle of nowhere but that now sadly does not seem to be the case.
Do I have any hope in the forseeable future to get decent broadband? Are any iniatives happening to backfill London FTTC or should I hope and pray that 4g boradband coverage (Relish) comes to my area? What are BDUK doing for London residents missed in the initial rollout?
Many thanks!
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3rd smallest cab on the exchange, hence why probably missed out.
The £50 million infill programme Openreach has might help, but have seen larger cabinets in other cities that could do with commercial roll-out still.
Until political will is for 100% superfast your location is going against you.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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What are BDUK doing for London residents missed in the initial rollout? Nothing, nor the mayor who shows no interest. At least you aren't on an EO line without even a cab to enable.
I'm a fellow sufferer in SW9. BT want £30K to enable our late 1980s development (75 properties). All EO lines and no cable whereas other properties in the same street have access to both.
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Thanks for the reply.
Do you happen to know how many lines are connected to the cab or just its the 3rd smallest. I spoke with a BT engineer once who was working on it and he claimed it looked like it had a hundred or more lines on it which seems a lot compared to some of these cabs being enabled in rural locations but maybe he was mistaken.
Do you know why BDUK don't help London residents?
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Why no BDUK in London, because invariably cable coverage with the existing FTTC puts them above the 90% superfast threshold and above 95% in a good number of cases. e.g. Virgin Media covers 81.5% of Bromley, 94% of Camden.
Around 150 lines I think, so yes bigger than some rural cabinets, but there is more political pressure to do the market towns and villages
Its the reality of no political pressure to ensure 100% coverage at superfast speeds.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Well that sucks then. I've written to my MP about it a couple of times and had zero response.
To make matters 100 times worse for me I have another cab on the outside of my house wall that is FTTC enabled but I imagine BT would not allow me to take another phone line connected to that one. So frustrating.
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3rd smallest cab on the exchange, hence why probably missed out.
Do you have data for all exchanges? as i'd be interested to find out about my cab
Current on Zen, getting around 5mb.
Exchange is Fibre enabled, street cab not economically viable to upgrade.
Could get V*rgin, but I'd rather not.
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If there is a cabinet there, then you can ASK. And make your phone line order dependent on the line being FTTC capable. You will however have a 12/18/24 month contract.
Then move your ADSL to that line with a number switch at the same time. Cease the old line, and upgrade ADSL to FTTC.
It is possible, you will just need to manage it carefully and have an understanding sales person.
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M H C
taurus excreta cerebrum vincit
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If there is a cabinet there, then you can ASK. And make your phone line order dependent on the line being FTTC capable.
It is possible, you will just need to manage it carefully and have an understanding sales person.
Interesting. You really think I have any chance of them agreeing to this? I thought it would be 'impossible' in their system (i.e. its not something they ever do) and well beyond the understanding of any sales person I'd likely to be able to get hold of by just ringing them up.
Does anyone have any advice on how I should approach this and which department in particular I should contact?
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If it is literally attached to the house, then yes chances are high enough to go for it. If it was across the road I would say forget it.
Who to contact sales for who ever you want to order a telephone line from, but probably this is one where going BT and getting them to undertake the requirement for it to be via THAT cabinet is the key. Might be a long struggle.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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I don't get around to every request, but I try to do as many as possible.
It is not always simple e.g. a map for Wallsend I did just took over an hour of checking and research, plotting was easy.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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If it is literally attached to the house, then yes chances are high enough to go for it. If it was across the road I would say forget it.
Yes, the cab itself (50) is attached to the side of the house, the partnered FTTC cab is 10 meters away on the other side of the road. Would this make any difference? I've PM'd you a google maps link.
I'm just not sure how I can persuade whoever I talk to if I ring BT for a new line that it has to come from this other cabinet. Surely they will just want to connect it to the existing (and further away) cab and will have no clue of any proceedure to change the wiring for the new line.
Do you know if anyone has actually managed to do this before for simular reasons?
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Location of the FTTC twin does not really matter.
Don't know off the top of my head where this has worked for anyone, so it is try it and see how you go. Only when that all fails do I usually try to feed in something via our contacts i.e. they are NOT the first port of call.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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It is the PCP cabinet not the FTTC cabinet that is important here and as that is attached to your house it should be workable.
One key is to ensure the line provision has a "must have FTTC" capability included: maybe a simultaneous provide. If you get through to sales and the person there does not understand, make an excuse, end call and try an hour later. Had to do that recently with a Business line - after 30 minutes, no joy. Next call, totally understood and dealt with within 5 minutes.
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M H C
taurus excreta cerebrum vincit
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First attempt at speaking to BT about a new line not entirely successful.
Chap on the phone said I could book an engineer to come out and install a new line for £130 but he could not say which cab it would be attached to. As expected there was nothing in his system to show which cab it would be provisioned on or that I could insist on FTTC or nothing. Suggested I try find an openreach engineer on the street to ask them what they thought as he did not know what the policy would be about provisioning the line to a new cab when an existing line was attached to another.
I would be able to cancel the new line within 14 days if they insisted on attaching it to the old non FTTC cab but I'd still be out of pocket £130 for the engineer visit.
Tempted to just spend the £130 on the slim chance of getting Fibre. Or do you think I should improve my chances first bt speaking to more people at BT?
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You couldl work with your community and private fund the cab -- see Openreach FAQ's
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each premise is routed to a DP back to a specific cab
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I don't believe there is an easy way to connect you to PCP 50, so extremely unlikely to happen
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There is NO reason why a premise cannot be served by two cabinets. I have locations where that is the case including residential and business.
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M H C
taurus excreta cerebrum vincit
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... indeed there is a great benefit in terms of diversity having lines as separate as possible. (BT business will certainly sell you diverse circuits at a premium, though it can be a little shady about exactly how diverse they are.)
Have you considered asking for the master socket on the exact opposite side of the wall from the cabinet?
I don't know BT's policy on placing of master sockets where the customer asked for it, but my recent Openreach engineer was extremely help and put it exactly where I asked, approximately a 10m cable run, needed drilling and so on.
Just a thought
Jonathan.
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My issue is if the BT engineer will be able to connect me to a different cabinet on the day. I'd imagine which cab they connect to would be pre-determined and not something the engineer could change when they arrived. I need to find out how I can order the new line connected to the FTTC enabled cab ahead of an engineer arriving I suspect.
Even if I ask them to place the master socket on the wall that the other cab is next to would not mean they would (or have the power to) suddenly decide to switch cabs right? Maybe giving them some backhand cash to connect me to the 'wrong' cab might be the way to go.
Edited by deleted (Wed 02-Jul-14 17:48:58)
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Weavus ...
I'm sure you're right it's predetermined, but I was thinking about how to make it obviously ridiculous to connect it to a cabinet that's 100s of metres away when there is one 100 mm away. Perhaps if you give the address that service is required at as "Wall adjacent Cabinet XX"?
I'm actually being semi-serious ... it might actually work!
Jonathan.
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In this case it won't work. The building dp is fed from one PCP (11?) and although PCP 50 is outside the building there is no duct route to it. I suppose the op could ask for a network re- arrangement, but that's going to be in the thousands
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the easies way is to work with community to fund the cab directly via openreach-- especially if there are good number on it --
number is linked to DP - Cab - Exchange
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Hi Ribble ..
in my case, I can see the wire go from my house to the pole (is that the DP?). How do you know where it is for Weavus? Do you have a map of cabinets and the delivery points?
Jonathan.
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Something like that
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Is there FTTP/FTTPod on your exchange? Given that this requires new ducting anyway and there is a fibre enabled cabinet in spitting distance you might have more luck going down that route.
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I think for FTTPoD you have to be connected to a FTTC enabled cab before it can be ordered and also the aggregation node where fibre will come from may not be near the cabinet.
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What's a ballpack figure for self funding a cabinet?
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For FTTPoD you don't have to be connected in the sense of already having FTTC, which is how I read your post. Your PCP merely has to be FTTC enabled.
FTTPoD is not fed from the FTTC cabinet, but from the most convenient aggregation point. Given that Weavus has a PCP attached to the house and its FTTP twin across the road, the aggregation point may not be far away. If so, the cost would be highly influenced by where it is and the routing of existing trunking.
My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 58.7/14.6Mbps @ 600m. - BQM
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
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I can't order FTTPoD though as my current cab (20m away) is not FTTC enabled. It's crazy.
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£30k
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£30k
So, 150 lines on the cab. I think I'd really struggle to find 40% willing to pay out of their own pocket for the work and even if I got that many it would be £500 each. I think this is a complete non-starter.
At least we'd get a discount on our monthly FTTC costs along with a cut of the profits from anyone who signed up for FTTC after we paid for the cab right? 
Edited by deleted (Thu 03-Jul-14 16:12:45)
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At least we'd get a discount on our monthly FTTC costs along with a cut of the profits from anyone who signed up for FTTC after we paid for the cab right?
Of course, BT are well known for doing that. And I have heard that scientists have now managed to levitate bacon.
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So, 150 lines on the cab. I think I'd really struggle to find 40% willing to pay out of their own pocket for the work and even if I got that many it would be £500 each. I think this is a complete non-starter.
I'd frame it as a property investment, like putting in double glazing, or getting a service road upgraded from gravel to tarmac. Right now, you can sell the one stray house in a road that can't get FTTC without difficulty because most buyers wouldn't even think to check before completion, let alone investigate before making an offer. But I think that's going to change. Anybody who agrees would leap at the chance to hand over a few hundred quid or so to ensure a London property gets decent Internet access, whether that's from a fibre provider, from OR, or from Virgin, because when they want to sell (or even when they look for a new tenant) it's only going to get harder to shift property that has poor Internet service.
Of course if you get lucky Call-me-Dave or his successor might pay to do this out of the public purse and save you a pretty penny. But that's a big gamble, and the existing BDUK projects aren't exactly in a tremendous rush to deliver.
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In a few areas that have gone the self-funding route they have been able to get a grant for half the cost from the local council.
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Is it possible that BT would only want a proportion of the cost to make it viable?
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I suppose it's possible but I guess it would have to be discussed with them.
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weaves each one is besoke - and willdepned on where you are and how manyu costomer -- in london most oare a lot lest than than that contact openteach via rural Broadband not in a plan on when and where
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yest its called gap funded -- there are a number of communities and business parks already benifitting form that -= see Openreach FAQ's
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Self fuding is private you cannot not use public money - any thing via Local council can only be in a BDUK conttract under change control
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