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deleted
(deleted) Wed 09-Jul-14 11:17:55

fiiber was ment to be fitted today but ....

[link to this post]

just had a call from the bt engineer saying theres a fault at the cab , no dial tone on the line or something like that he said he rased the fault yesterday but it still hasnt been looked at by PCR BT engineer. just my luck a day wasted and a days wage gone .

no dial tone ? he called me on my landline

Edited by deleted (Wed 09-Jul-14 16:08:32)

deleted
(deleted) Thu 10-Jul-14 13:02:35

Re: fiiber was ment to be fitted today but ....

[re: deleted] [link to this post]

spoke to a openreach fella who was at someones house and explaned what ive been told.
he said it sounds like the ties .

1 road needs to be dug up
2 ties are in wrong places .

does this sound right ?

Zarjaz
(knowledge is power) Thu 10-Jul-14 13:33:14

Re: fiiber was ment to be fitted today but ....

[re: deleted] [link to this post]

No, faulty ties from the PCP to the DSLAM. Once your line pushed through to DSLAM no dial tone coming back. Unusual for them to be sending a PCR engineer, unless of course there's no other good spares, normally a lift and shift done at the time would sort it.

Zarjaz

deleted
(deleted) Thu 10-Jul-14 13:38:43

Re: fiiber was ment to be fitted today but ....

[re: Zarjaz] [link to this post]

just had a call from BT . They will be ringing me on monday as a PCR engineer will be going to the cab . was ment to have gone wensday morning.
I cant even book again for my fiber to be fitted untill he has been so it looks another 7 to 10 days wait ...

Zarjaz
(knowledge is power) Thu 10-Jul-14 13:42:17

Re: fiiber was ment to be fitted today but ....

[re: deleted] [link to this post]

OK, summit major is up with it then. Often just the terminations in the DSLAM cab. Good luck.

Zarjaz

RobertoS
(elder) Thu 10-Jul-14 14:03:42

Re: fiiber was ment to be fitted today but ....

[re: Zarjaz] [link to this post]

What's a PCR engineer please?

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MHC
(sensei) Thu 10-Jul-14 15:58:58